I am waiting since 08.02 for a payout of 600€ by bank transfer. The casino has all the data from me and yet the withdrawal is first approved and then cancelled after 4-7 days and the money lands on my account. I have already written an estimated 50 times with the support and I am always told something different. With the first two transfers, according to their statements, there were technical problems, the 3rd time my bank (Haspa) should have rejected the transfer. I called my bank and no payment was instructed to my account... Thereupon I uploaded my bank card and ID card again and according to support there should be no more problems after that... the transfer was approved again and then rejected again after a few days with the same reasoning....
The support is really the biggest joke! They don't even answer my questions. They just keep re-initiating the transfer and I am supposed to get back to them in 4-7 days. It's just frustrating... have you ever been stuck in such an endless loop? Or does anyone know what to do here?
They don't need any more customers, hence this nonsense. So rather a hint to you that you should delete your account there as soon as you have the money
I deposited 50 euros as a new customer and received a 100% bonus without being asked. Had after 3 days then 1200 euros on the account what I wanted to pay out. Then got email that according to the bonus conditions only max. 500 euros are allowed. The remaining 700 euros were simply deleted. I have never experienced such a thing and can only warn everyone about it.
Magic Red Payout Experience
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I am waiting since 08.02 for a payout of 600€ by bank transfer. The casino has all the data from me and yet the withdrawal is first approved and then cancelled after 4-7 days and the money lands on my account. I have already written an estimated 50 times with the support and I am always told something different. With the first two transfers, according to their statements, there were technical problems, the 3rd time my bank (Haspa) should have rejected the transfer. I called my bank and no payment was instructed to my account... Thereupon I uploaded my bank card and ID card again and according to support there should be no more problems after that... the transfer was approved again and then rejected again after a few days with the same reasoning....
The support is really the biggest joke! They don't even answer my questions. They just keep re-initiating the transfer and I am supposed to get back to them in 4-7 days. It's just frustrating... have you ever been stuck in such an endless loop? Or does anyone know what to do here?
Am grateful for any tips.
Many thanks in advance.
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Magic Red Payout Experience
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Possibly file a complaint but that also takes time......
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Magic Red Payout Experience
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Magic Red Payout Experience
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CashOut
Where exactly can I file such a complaint?
Be sure that I will have my account deleted at the first opportunity!
Have you ever experienced that a bank refuses to pay out a casino ?
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Magic Red Payout Experience
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MGA, Gamblejoe or competitor sites to this one.
Screenshot all chats or logs.
Better than nothing the money you get 100% as long as you remain stable set equal to a limit if not already set.
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Magic Red Payout Experience
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I'll give it a try via The Pogg.
Not a single cent will I throw into the casino. I'm really p**sed off with them to the max.
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Magic Red Payout Experience
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Just the fingers away from the club!
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Magic Red Payout Experience
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