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Online Casinos in general: Jackpot Pirates payout

Topic created on 07th Feb. 2024 | Page: 1 of 1 | Answers: 9 | Views: 963
Yoshi26
Rookie
I have a question for you. I deposited money with JackpotPiraten and won something. Then I cashed out a teik. Then I continued playing and won something again. After that I couldn't cash out and first had to cancel the payout. According to the nice lady in the chat, it is regulated in the state treaty that you can only have one active payout. But I can't imagine that would mean that providers don't abide by the treaty

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needle34
Expert

Yoshi26 wrote on 07.02.2024 at 21:45: I have a question for you. I deposited at JackpotPiraten and won something. Then I cashed out a teik. Then I continued playing and won something again. After that I couldn't cash out and had to cancel the payout first. According to the nice lady in the chat, it is regulated in the state treaty that you can only have one active payout. But I can't imagine that would mean that providers don't abide by the treaty

Yes, and then wait until the payout is finished, because that is regulated by law.

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Yoshi26
Rookie

needle34 wrote on 08.02.2024 at 19:29:

Yes and then wait until the payout is finished yes that is regulated by law.

That's not the point. It's not like that anywhere and it says you have to be able to withdraw your money at any time. In any other like StarGames it works too. I just want to know what's right.

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Yoshi26
Rookie
According to the gambling authority, this rule does not exist.

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BinGOLDiG
Expert
Yoshi26 wrote on 26.02.2024 at 20:46: So according to the gambling authority, this rule does not exist.


That's right!
It also seems to me that Jackpot pirates and BingBong make their own rules!
I also find it very strange that you can Deposit with all possible payment providers but withdrawals only go to your bank account!
This also speaks against the guidelines in the state treaty! Because there it is written that you can only withdraw to the payment methods with which you have made at least 1 deposit!
I have never deposited via bank...so this withdrawal method should not actually be available to me!

But why do JackpotPiraten and bingbong do it this way?
Because they know that many people don't like to pay out to their bank account and they can prevent some payout requests in this way.
In my opinion!

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frapi07
Expert

Yoshi26 wrote on 26.02.2024 at 20:46: So according to the gambling authority, this rule does not exist.



What I can imagine is that the person in support doesn't know any better. Maybe the system is such that you can only have 1 withdrawal request. They didn't know the exact reasons for this and therefore made the best possible excuse -> it says so in the state treaty, so we have to abide by it.

There can be various reasons for this: they have only recently been hired, they are not so IT-savvy and can't explain it any other way, etc.

The JackpotPiraten account may be able to give you a precise answer.

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Yoshi26
Rookie

frapi07 wrote on 02/27/2024 02:19 PM:


What I can imagine is that the person in support doesn't know any better. Maybe the system is such that you can only have 1 withdrawal request. They didn't know the exact reasons for this and therefore took the best possible excuse -> it's in the state contract, so we have to stick to it.

There can be various reasons for this: they have only recently been hired, they are not so IT-savvy and can't explain it any other way, etc.

The JackpotPiraten account may be able to give you an exact answer.

The support was also nice. And then we canceled and were able to pay out again. Only for me I always pay out above a certain amount. That's why it's a rule that doesn't work in my opinion. If you win something, you want to pay it out and not always make sure it's paid out, even if it's fast.

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Yoshi26
Rookie

BinGOLDiG wrote on 02/27/2024 01:53:

That's right!
It also seems to me that JackpotPiraten and BingBong make their own rules!
I also find it very strange that you can Deposit with all possible payment providers but withdrawals only go to your bank account!
This also speaks against the guidelines in the state treaty! Because there it is written that you can only withdraw to the payment methods with which you have made at least 1 deposit!
I have never deposited via bank...so this withdrawal method should not actually be available to me!

But why do jackpotpiraten and bingbong do it this way?
Because they know that many people don't like to pay out to their bank account and they can prevent some payout requests in this way.
In my opinion!

Yes, it's true what was deposited should be paid out to. But I think you can always pay out to the bank account.

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Playmaus
Amateur
But so far everything has been paid out without any problems

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Yoshi26
Rookie

Playmaus wrote on 07.03.2024 at 20:59: But so far everything has been paid out without any problems

Hello, yes, they also pay out without any problems. And also cancel a payout so that you can pay out again. Money also arrives quickly. That's not the point. But if I win, pay out a part and continue playing and then have to wait until a payout is processed to request a new one, it's not ok. Then they say that it's mandatory, but that's not true. You have to be able to withdraw your money at any time. Unfortunately, JackpotPiraten does not comment on this either.

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