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Online Casinos in general: Hacker attack on Merkur Bets (Page 8)

Topic created on 14th Mar. 2025 | Page: 8 of 22 | Answers: 326 | Views: 26,640
Justus34
Visitor

Hacker attack on Merkur Bets

16th Mar. 2025, at 10:12 pm CET#106
3 Likes

Liked this post: Avatar von Danny0815 Danny0815, Avatar von Harald_B Harald_B, Avatar von stefan93 stefan93

stefan93 wrote on March 16th, 2025 at 10:06 pm:

I would also be interested as soon as you can share more information regarding the class action lawsuit. Thank you and best regards, Stefan

I have registered with the already mentioned Protectra, they do exactly that and have been successful for me in another one in the past. I can only recommend them.

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bigbig
Experienced

Hacker attack on Merkur Bets

17th Mar. 2025, at 10:15 am CET#107
0 Likes

Nobody has liked this post so far

Donnie wrote on 16.03.2025 at 18:15: These casinos should have invested in a proper security system, but they have enough money for sponsoring, advertising, etc

I agree with you 100 percent.

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TheFighter86
Amateur

Hacker attack on Merkur Bets

17th Mar. 2025, at 04:38 pm CET#108
0 Likes

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Justus34 wrote on March 16th, 2025 at 10:12 pm:

I signed up with the aforementioned Protectra, they do exactly that and have been successful for me in another one in the past as well. I can only recommend them.

I tried to register there via Google Chrome or Microsoft Edge Browser. I have entered all the data correctly in the form but I can't continue. No error message appears either. If Protectra already has IT problems here, why should you trust them?

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Justus34
Visitor

Hacker attack on Merkur Bets

17th Mar. 2025, at 05:36 pm CET#109
0 Likes

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TheFighter86 wrote on March 17th, 2025 at 4:38 pm:

So I tried to log in there via Google Chrome or Microsoft Edge Browser. I have entered all the data correctly in the form but it cannot be continued. No error message appears either. If Protectra already has IT problems here, why should you trust them?

There were no problems for me. Maybe a check mark or a field was overlooked? I use Firefox

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Ollid3
Amateur

Hacker attack on Merkur Bets

17th Mar. 2025, at 09:11 pm CET#110
0 Likes

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Slotmagie does not respond to email

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XXLEONIDASXX
Top Member

Hacker attack on Merkur Bets

17th Mar. 2025, at 10:30 pm CET#111
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Ollid3 wrote on 17.03.2025 at 21:11: Slotmagie does not respond to email

Not for me either so far! Cheeky.

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frapi07
Elite

Hacker attack on Merkur Bets

17th Mar. 2025, at 10:42 pm CET#112
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I don't know what you wrote to them, but a) they must have received a lot of requests and b) they need more time than just a few days

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Danny0815
Visitor

Hacker attack on Merkur Bets

17th Mar. 2025, at 10:47 pm CET#113
0 Likes

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GambleMike wrote on March 14, 2025 at 4:36 pm:

Ok, then we are together. Upper (BGH) stings lower (LG) and false hopes should not be raised. It's not without Risk, so I had a look to see who is pursuing something like this as part of the class action mentioned. There is at least one Provider with Protectra, which is also pursuing the similar case with CrazyBuzzer and SlotMagie with a class action.

First of all, thank you for the link.

Does anyone here have any experience with class actions or can anyone estimate whether a 25% success fee is a normal rate?
Are there any hidden costs?

My data at SlotMagie & CrazyBuzzer are affected, but luckily I was able to verify myself via Schufa. I generally don't upload ID and other document scans, pictures and videos online and therefore only register/verify on platforms that allow Verification via Postident, bank transfer and/or Schufa.

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Danny0815
Visitor

Hacker attack on Merkur Bets

17th Mar. 2025, at 11:27 pm CET#114
0 Likes

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Supergreg wrote on 16.03.2025 at 20:14: So I plan to find a law firm to take on this case next week.
I will also bring up the topic of a class action lawsuit there.

So if you are also affected and interested, I would be happy if you send me a PN.

I will keep you up to date as soon as I have more information.

Greetings Greg


I would also be happy to be kept up to date. As a new user I can't send a PN yet. I don't know how long it will take until I can.

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Ollid3
Amateur

Hacker attack on Merkur Bets

18th Mar. 2025, at 10:02 am CET#115
3 Likes

Liked this post: Avatar von Donnie Donnie, Avatar von Malganes Malganes, Avatar von XXLEONIDASXX XXLEONIDASXX

frapi07 wrote on 17.03.2025 at 22:42: I don't know what you have written to them, but a) they will certainly have received many requests and b) they need more time than just a few days

But I can probably expect to be told exactly that instead of an automatic reply with a 24h response that has not yet been received. That should be expected for the seriousness of an online casino that is on the whitelist.

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DieWunderharke5000
Expert

Hacker attack on Merkur Bets

18th Mar. 2025, at 10:32 am CET#116
1 Like

Liked this post: Avatar von frapi07 frapi07
I wrote to them directly on Friday morning to ask them what kind of data had been taken from me personally. I can't even remember how I verified myself.

In response, I was told that it would be forwarded to the relevant department and that they would endeavor to reply within 5 working days.


So it may well take a while for them to reply. I'm sure they'll be on fire right now.

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frapi07
Elite

Hacker attack on Merkur Bets

18th Mar. 2025, at 11:11 am CET#117
0 Likes

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Ollid3 wrote on March 18, 2025 at 10:02 am:

But I can probably expect that this is exactly what I am told instead of an automatic response with a 24h response that has not yet been received. That should be expected for the seriousness of an online casino that is on the whitelist.


Well, it depends on the circumstances. It was the weekend, there's probably a lot going on... I don't know what you think these companies are like, but they certainly don't have 100 support staff working 24/7.

I doubt that support can answer every single question individually so quickly. Especially if some of them then demand compensation.

If my employer has a fire, they first look at how best to solve it. Only then are the emails answered. It will probably take longer, as they will certainly have to seek legal advice and look at the extent of the damage.

I wouldn't expect any more than @DieWunderharke5000 at the moment and he is only interested in information.

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XXLEONIDASXX
Top Member

Hacker attack on Merkur Bets

18th Mar. 2025, at 11:13 am CET#118
0 Likes

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So now I am directly affected by attacks on my person! Yesterday evening I received a lot of mails with the notification could not be delivered, to a lot of strange email addresses that I don't know and didn't write to. There were a lot of company addresses in there, among others. This morning, Web.de blocked my access due to a hacker attack or irregular activity. I had to go through the whole program to get access again. Virus scan, video ident, new password etc.
Since I have had the e-mail address (for years), I have never once been the victim of a hacker attack. Now of all times this Merkur data protection thing is happening!

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XXLEONIDASXX
Top Member

Hacker attack on Merkur Bets

18th Mar. 2025, at 11:14 am CET#119
0 Likes

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I have to say that I don't have a standard email account, but pay a few euros a month to have more storage space and better security against attacks.

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frapi07
Elite

Hacker attack on Merkur Bets

18th Mar. 2025, at 11:18 am CET#120
0 Likes

Nobody has liked this post so far

XXLEONIDASXX wrote on 18.03.2025 at 11:13 am: So now I am directly affected by attacks on my person! Last night I got a lot of mails with the notification could not be delivered, to a lot of strange email addresses that I don't know and didn't write. There were a lot of company addresses in there, among others. This morning, Web.de blocked my access due to a hacker attack or irregular activity. I had to go through the whole program to get access again. Virus scan, video ident, new password etc.
Since I have had the e-mail address (for years), I have never once been the victim of a hacker attack. Now, of all times, this Merkur data protection thing is happening!

Even if it fits in time - you can't be sure, because you can't link this hacker attack to yours. What evidence do you have of this? It could be an unfortunate coincidence. You're also the first person to report something like this here.

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