Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Online Casinos in general: Hacker attack on Merkur Bets (Page 12)

Topic created on 14th Mar. 2025 | Page: 12 of 23 | Answers: 342 | Views: 28,016
BlackMass
Visitor

Hacker attack on Merkur Bets

19th Mar. 2025, at 11:58 pm CET#166
0 Likes

Nobody has liked this post so far

danny005 wrote on 19.03.2025 at 23:13

I just got an email like this and I haven't been on the Jokerstar site for ages.

Same

This post has been translated automatically

BigAl87
Experienced

Hacker attack on Merkur Bets

20th Mar. 2025, at 12:21 am CET#167
3 Likes

Liked this post: Avatar von bigbig bigbig, Avatar von Danny0815 Danny0815, Avatar von XXLEONIDASXX XXLEONIDASXX
I find this email frightening. Just because nothing has happened so far (at least nothing that can be proven) doesn't mean that anything can happen....we don't know who else got hold of the data apart from the white hat hacker. At this point in time, the "Merkur Group" cannot give any assurances that someone else may have obtained the data set. And not to put the whole thing into perspective - "OUR DATA MUST NOT BE AVAILABLE ON THE NET FOR ANYONE" regardless of whether anyone had access at all. Even the possibility that it is accessible to other people .....is PUNISHABLE.
Down with the Gauselmann scum....sue the sh*t out of them. I'm definitely joining the class action.

This post has been translated automatically

Kapykapy
Amateur

Hacker attack on Merkur Bets

20th Mar. 2025, at 12:22 am CET#168
0 Likes

Nobody has liked this post so far
Me too, about data being secure. It was the best advertising for interested parties. Off to the front with the fud.

This post has been translated automatically

Speedy197
Visitor

Hacker attack on Merkur Bets

20th Mar. 2025, at 12:44 am CET#169
2 Likes

Liked this post: Avatar von bigbig bigbig, Avatar von XXLEONIDASXX XXLEONIDASXX
and off we go

I received an email from Jokerstar asking me to reset my password

i blocked myself over a year ago in Germany
and have not been on the site for ages

i found 3 different emails in the source code, unfortunately no delivery possible on all of them

maybe others have the same problem

so from me
watch out is starting slowly
because they have to do something 😃

This post has been translated automatically

Speedy197
Visitor

Hacker attack on Merkur Bets

20th Mar. 2025, at 12:45 am CET#170
1 Like

Liked this post: Avatar von bigbig bigbig

WithoutWings wrote on 19.03.2025 at 20:53: Creepy that someone apparently wanted to reset my password at Jokerstar, the mail just came in... it wasn't me anyway.

yes for me too

am even blocked there 😃

and unfortunately I can't answer the hackers either 😃

This post has been translated automatically

frapi07
Elite

Hacker attack on Merkur Bets

20th Mar. 2025, at 07:54 am CET#171
0 Likes

Nobody has liked this post so far

Speedy197 wrote on 20.03.2025 00:45:

yes for me too

am even blocked there 😃

and unfortunately I can't answer the hackers either 😃

I wouldn't do that either. Due to the frequency, it can be assumed that it is a phishing email. If you reply to this email or click on links and then enter your details, you are sharing this information with strangers. They could then log into your account and gamble away money (the most harmless thing). But what would be even worse: they would then try 100% to get in somewhere else (as many people always use the same password). They have your email + password.

This post has been translated automatically

Maja80
Experienced

Hacker attack on Merkur Bets

20th Mar. 2025, at 08:14 am CET#172
1 Like

Liked this post: Avatar von bigbig bigbig
I also received the email from Jokerstar. I had my account deleted there over a year ago.

This post has been translated automatically

Zockerbernd
Amateur

Hacker attack on Merkur Bets

20th Mar. 2025, at 08:31 am CET#173
0 Likes

Nobody has liked this post so far
Got the email from Jokerstar tonight too, but the Live Chat just said it was a system error on their end and not an attempted external access.

This post has been translated automatically

moralischverwerflich
Expert

Hacker attack on Merkur Bets

20th Mar. 2025, at 09:16 am CET#174
1 Like

Liked this post: Avatar von XXLEONIDASXX XXLEONIDASXX

Zockerbernd wrote on 20.03.2025 at 08:31: Got the email from Jokerstar tonight too, but the Live Chat just said it was a system error on their end and not an attempted external access.

Of course they say that. They're not going to trip themselves up and admit that it's most likely an attack.

This post has been translated automatically

bigbig
Experienced

Hacker attack on Merkur Bets

20th Mar. 2025, at 09:17 am CET#175
0 Likes

Nobody has liked this post so far

Speedy197 wrote on 20.03.2025 at 00:44: and here we go

Got an email from Jokerstar I want to reset my password

i blocked myself over a year ago in Germany
and have not been on the site for ages

i found 3 different emails in the source code, unfortunately no delivery possible on all of them

maybe others have the same problem

so from me
watch out is starting slowly
because they have to do something 😃

I also got the e-mail yesterday and had the account closed there a good six months ago 🫣

This post has been translated automatically

XXLEONIDASXX
Top Member

Hacker attack on Merkur Bets

20th Mar. 2025, at 09:44 am CET#176
1 Like

Liked this post: Avatar von bigbig bigbig

Speedy197 wrote on 20.03.2025 at 00:44: and here we go

Got an email from Jokerstar I want to reset my password

i blocked myself over a year ago in Germany
and have not been on the site for ages

i found 3 different emails in the source code, unfortunately no delivery possible on all of them

maybe others have the same problem

so from me
watch out is starting slowly
because they have to do something 😃

That's exactly what I had with my email inbox...I had to completely re-verify everything because it was blocked for security reasons. I also had a lot of strange email senders in the source code that could not be delivered.


According to slotmagie's email, this has nothing to do with...It's strange that other users are suddenly experiencing this too.

This post has been translated automatically

Danny0815
Visitor

Hacker attack on Merkur Bets

20th Mar. 2025, at 09:48 am CET#177
0 Likes

Nobody has liked this post so far

bigbig wrote on 20.03.2025 09:17:

I also got the email yesterday and had the account closed there a good half year ago.🫣

I don't know how this is legally regulated, but shouldn't the personal data, including contact details, also be deleted when an account is closed? Or only after a certain period of time (6 years in the case of banks?)?

Questions upon questions...

This post has been translated automatically

Donnie
Elite

Hacker attack on Merkur Bets

20th Mar. 2025, at 10:06 am CET#178
1 Like

Liked this post: Avatar von Danny0815 Danny0815

Danny0815 wrote on 20.03.2025 09:48:

I don't know how this is legally regulated, but shouldn't the personal data, including contact details, also be deleted when an account is closed? Or only after a certain period of time (6 years for banks?)?

Questions upon questions...

Remains. I seem to remember when I closed my NetBet account that the supporter said something about 7 years. I think it will be around 5/6-10 years

This post has been translated automatically

Zockerbernd
Amateur

Hacker attack on Merkur Bets

20th Mar. 2025, at 10:16 am CET#179
0 Likes

Nobody has liked this post so far

morallyreprehensible wrote on 20.03.2025 09:16:

Of course they say that. They don't trip themselves up and directly admit that it's most likely an attack.

Well, I have by far more interesting accounts running on the email that was hacked at SlotMagie and so far there have been no access attempts anywhere except Jokerstar and many have gotten that as can be read here, I don't think it's related to the hacked database and I'm probably the last person here who would defend Merkur. Then I would have tried other things besides Jokerstar

This post has been translated automatically

P3anut
Rookie

Hacker attack on Merkur Bets

20th Mar. 2025, at 10:53 am CET#180
0 Likes

Nobody has liked this post so far
I don't know about you, but I'm already feeling the effects of the "data breach".... I am receiving an email at regular short intervals telling me to change my password. I'm not active anywhere at the moment, let alone logged in. After the first change, I receive the next request by email 5 minutes later with the same content. At the moment it "only" affects jokerstar.de. Who knows what else is coming 🙈 I can only recommend that you use "suggested" passwords. I also strongly advise against using the same passwords in other casinos.

Anyone who receives or has received something similar, please let me know...

This post has been translated automatically

Hot Topics2nd May. 2025 at 07:43 pm CEST

Online Casinos
0
Inside
0
Online Casinos
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1 online
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2025 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately