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Online Casinos in general: Feedback topic JackpotPirates and BingBong (Page 5)

Topic created on 16th Jun. 2024 | Page: 5 of 6 | Answers: 78 | Views: 6,633
DerLorax
Experienced

Feedback topic JackpotPirates and BingBong

19th May. 2025, at 11:53 am CEST#61
1 Like

Liked this post: Avatar von Hanshanshans Hanshanshans

Hanshanshans wrote on 19.05.2025 at 11:28: Can anyone use the Monday free spins? For me, they are specified for "Ancient Magic", but when I open the slot, there are no games.
Probably another wrong slot entry?
Or do I need this membership again?

They are in the Ancient Magic Max RTP slot, I also had the wrong one at first 😊

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Toastbrot
Experienced

Feedback topic JackpotPirates and BingBong

26th May. 2025, at 06:05 pm CEST#62
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Löwenplay is now offering book of ra deluxe with 94% RTP, or is the slot still running at 90%? Wouldn't it be a Max RTP slot anymore if there is now a 94% version? I don't currently have Premium, hence the request, but it would be nice if you would follow suit if you haven't already done so. Might be a reason to take another look at Premium ✌️


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roccoammo11
Expert

Feedback topic JackpotPirates and BingBong

26th May. 2025, at 06:29 pm CEST#63
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Toastbrot wrote on 26.05.2025 at 18:05:

Löwenplay now offers book of ra deluxe with 94% RTP do you have that now or is the slot still running at 90%? Wouldn't it be a Max RTP slot anymore if there is a 94% version now? I don't have Premium at the moment, hence the request, but it would be nice if you would follow suit if you haven't already done so. Might be a reason to take another look at Premium ✌️



that would really be a reason to consider the Premium? It would be cheaper to lose Löwenplay anyway in my opinion. In general the rtp fixated should play this book of 99 to see that even with 99% rtp no wins are guaranteed

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Toastbrot
Experienced

Feedback topic JackpotPirates and BingBong

26th May. 2025, at 07:00 pm CEST#64
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roccoammo11 wrote on 26.05.2025 18:29:

that would really be a reason to think about the premium? Would be cheaper to lose at Löwenplay anyway in my opinion. In general, the rtp fixated should play this book of 99 to see that even with 99% rtp no wins are guaranteed

Do you think everyone prefers a higher RTP if there is a possibility or would you play the 90% slot if the same version was next to it with the 94 version? I don't know how you come to the conclusion that you are RTP fixated just because you prefer a better value... Whether you win more as a result remains to be seen, but for me at least I have the feeling that it extends my playing session a little and I have a little more playing time 😉
Had only tested a premium package at the time so far, so you could take the others with you for 1.99 or whatever they are...But it is and would not be worth the full price to me but too little is offered for that 😄

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Toastbrot
Experienced

Feedback topic JackpotPirates and BingBong

29th May. 2025, at 02:59 pm CEST#65
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Does anyone else have problems with today's depositor bonus? 75 free spins for 1 euro Deposit, which is good in principle, but unfortunately the promo doesn't work. The free spins are displayed under active promo but if you open the slot (Kaiserwetter) there are no games available. As always, the support is not very helpful or motivated to solve the problem - maybe the contact person here would like to do so 😄 Even if I have little hope of an answer on a public holiday... but the promotion is only running today.

I'm beginning to realize that you shouldn't play here... Having to constantly chase after support because things that are promised don't work is just no fun.

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RebellYell
Top Member

Feedback topic JackpotPirates and BingBong

29th May. 2025, at 03:40 pm CEST#66
1 Like

Liked this post: Avatar von Danny0815 Danny0815
I took part in the promotion today, deposited 1 euro and got 75 FS. But I haven't deposited any free spins in the game. Is anyone else doing this? Support is of course not available...

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Saphira
Elite

Feedback topic JackpotPirates and BingBong

29th May. 2025, at 03:54 pm CEST#67
1 Like

Liked this post: Avatar von Danny0815 Danny0815

RebellYell wrote on 29.05.2025 at 15:40: I took part in the promotion today, deposited 1 euro and got 75 FS. But I have not deposited any free spins in the game. Is anyone else doing this? Support is of course not available...

The user just above you has the same problem


The free spins will certainly be activated at some point, but it would generally annoy me to have to keep checking back. This is a phenomenon that occurs regularly, especially with JackpotPiraten and BingBong.

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RebellYell
Top Member

Feedback topic JackpotPirates and BingBong

29th May. 2025, at 04:04 pm CEST#68
1 Like

Liked this post: Avatar von Danny0815 Danny0815

Saphira wrote on May 29, 2025 at 3:54 pm:

The user right above you feels the same way


The free spins will certainly be activated at some point, but it would generally annoy me to have to keep checking back. This is a phenomenon that occurs with great regularity, especially with JackpotPiraten and BingBong.

Fact. I hadn't seen that. So once again it's a general problem in this casino. As is so often the case. Once again, it's a case of wait and see....

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Toastbrot
Experienced

Feedback topic JackpotPirates and BingBong

29th May. 2025, at 04:10 pm CEST#69
3 Likes

Liked this post: Avatar von Danny0815 Danny0815, Avatar von RebellYell RebellYell, Avatar von Saphira Saphira
Saphira wrote on 29.05.2025 at 15:54:

The user right above you feels the same way


The free spins will certainly be activated at some point, but it would generally annoy me to have to keep checking back. This is a phenomenon that occurs regularly, especially with JackpotPiraten and BingBong.

It seems that they simply don't have their business under control. So often you read here about missing free spins, duel wins that users have to chase after that are promised and other annoying problems. In the meantime I know what the problem is supposedly because I went to the so-called "Slotakademie" and asked there... the problem is probably with Merkur and most likely nothing will happen in this direction before Monday... It would be too easy to spend the games on another slot... Better to leave the customers in the dark without any statement unless you get the answer yourself and go to these trainings, because the support apparently has no desire to communicate clearly what the problem is. Anyone who thinks that there is no support working today is mistaken, because they had answered shortly afterwards and absolutely wanted a screenshot proving that there are no free spins in the slot, while the problem was apparently known at that time, at least according to the lecturers in this pseudo academy. Apparently one hand doesn't know what the other hand is doing 🤷


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Danny0815
Rookie

Feedback topic JackpotPirates and BingBong

29th May. 2025, at 04:49 pm CEST#70
1 Like

Liked this post: Avatar von Saphira Saphira
Saphira wrote on 29.05.2025 at 15:54:

The user right above you feels the same way


The free spins will certainly be activated at some point, but it would generally annoy me to have to keep checking back. This is a phenomenon that occurs with great regularity, especially with JackpotPiraten and BingBong.

Personally, I haven't experienced it with such regularity with any other provider.

This is where a presumably ailing system (I'm just going to assume that it's not always due to employee errors) meets poorly trained and/or overstretched support.
I've already come to terms with the fact that around 10-20% of all free spins from duels won are simply not credited, but it's not worth the hassle of claiming them.
The fact that this offer can probably not be used today is annoying, however, because it will then not be possible to use the same offer on the respective sister site.

Despite all the justified criticism, in my experience the price-performance ratio at JP/BB is still one of the best... is, however, extremely annoying.

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Danny0815
Rookie

Feedback topic JackpotPirates and BingBong

29th May. 2025, at 04:56 pm CEST#71
1 Like

Liked this post: Avatar von Toastbrot Toastbrot

Toastbrot wrote on 29.05.2025 at 16:10:
Apparently they just don't have their store under control. So often you read here about missing free games duel wins that users have to run after that are promised and other annoying problems. while the problem was apparently known at the time, at least according to the lecturers in this pseudo academy. Apparently one hand doesn't know what the other hand is doing 🤷

I get emails from JP about the "training courses" almost every hour, but it doesn't seem technically or organizationally possible to provide brief information about the broken promotion. That's a shame.

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RebellYell
Top Member

Feedback topic JackpotPirates and BingBong

29th May. 2025, at 06:28 pm CEST#72
1 Like

Liked this post: Avatar von Danny0815 Danny0815

Danny0815 wrote on May 29, 2025 at 4:56 pm:

I get some mails from JP almost every hour about the "trainings" but a short info about the broken promotion seems technically or organizationally not possible. That's a pity.

It used to be said that only those who register for training courses receive emails. I never did that and I get emails about this crap every day.

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KathrinX
Rookie

Feedback topic JackpotPirates and BingBong

30th May. 2025, at 01:13 am CEST#73
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Moin, I don't know where else to ask, I can't get an answer by email!

The one euro offer with the 75 free spins, can you also use the offer with a membership? I don't have one and can't play the free spins. But they are activated. Quite annoying, especially when nobody answers!

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Danny0815
Rookie

Feedback topic JackpotPirates and BingBong

30th May. 2025, at 06:55 am CEST#74
2 Likes

Liked this post: Avatar von Toastbrot Toastbrot, Avatar von Zockerbernd Zockerbernd

KathrinX wrote on 30.05.2025 at 01:13: Moin, I don't know where else to ask, I can't get an answer via email!

The one euro offer with the 75 free spins, can you also use the offer with such a membership? I don't have one and can't play the free spins. But they are activated. Pretty annoying, especially when nobody answers!

Hey, the offer is theoretically available to all customers. But it doesn't work as intended.

A Lanny on Insta received the following reply email to his request:


thank you for your message.

We apologize that the free spins were not automatically credited to your account. Unfortunately, the manufacturer of the game (Merkur) made a technical error.

This has already been forwarded to the technical department and we are waiting to hear back. Due to the public holiday, it may take until Monday for a solution to be found. As soon as there is an update, we will contact you by e-mail.


IT conditions like 30 years ago. Nobody available due to public holiday & weekend in a multi-billion business.
"Yes sorry but the Mannfred from the EI TIE is already off work, try again in 4 days. "

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Zockerbernd
Amateur

Feedback topic JackpotPirates and BingBong

30th May. 2025, at 09:01 am CEST#75
1 Like

Liked this post: Avatar von Max_Bet Max_Bet
And you still Deposit there Hope it only stays with the Euro for these promotions.

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