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Online Casinos in general: Experience with National Casino (Page 14)

Topic created on 03rd Apr. 2021 | Page: 14 of 15 | Answers: 141 | Views: 41,773
B****e
Moin,

have you all received your payouts now?

Have also problem, constantly new document, but now came mail: your cash-out request has been approved

Remains exciting

Lg Gigi

Yyour cash-out request has been approved.

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t****o
Hands off the store!! Last Monday 50 € by Fast Bank Transfer egz., payment processed, account quite nornal debit but at Nationalcasino allegedly never arrived!!! Support belongs in the residual waste! Except for the played friendliness absolutely no hilfe get. Responsibility is passed on to the finance team ne door. -. -

Edit: Post adjusted

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Chiyo
Rookie
I can only partially understand the reviews. I have been with Nationalcasino for 2-3 months and all problems so far have been solved by the support or the "VIP Casino Manager" (as it calls itself). The support via email seems more competent than the support agents in live chat. When a case was processed via email, it never took longer than a day (during the week). Deposits that went wrong were corrected or credited immediately upon presentation of screenshots of the transfer. All withdrawals (the highest to date 2,500 €) went through within a few hours and was immediately available (instant banking). Crypto also works if you have already deposited via crypto. The only thing that annoys me personally are the constant (2-4x a month) to prove that you own the account from which you Deposit (but also only the payments to the casino must be visible, no other transactions on the account).

I would guess that if something went wrong with a payment Provider, that the casino has to contact the provider. In the end, it is only interfaces / APIs that a casino integrates both for the games, as well as for the payment providers. Sometimes there are problems there - but they can usually be solved

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Yvonne4379
So I also have problems with the withdrawal at the casino.
The Verification has worked reasonably well.
For almost 40 hours there is an amount on withdrawal in process. On request what is going on there comes constantly only it must still be checked.
In any other casino is paid out promptly and you usually have it on the same day on the account.
But at the casino here is not.

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Leachim44
Hello I can not withdraw and I do not know what to do they always say the name of the account holder must be visible. Have sent so many statements but are always rejected

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B****e
Leachim44 wrote on 03.02.2022 at 11:01: Hello I can not withdraw and I do not know what to do they always say the name of the account holder must be visible. I have sent so many statements but they are always rejected

With what have you deposited?

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Paddington
Top Member
Leachim44 wrote on 03.02.2022 at 11:01: Hello I can not withdraw and I do not know what to do they always say the name of the account holder must be visible. Have sent so many statements but are always rejected

You need the transaction confirmation. If you find it in your banking everything should work

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Anonym
in my case, all documents were approved, yet my payment was cancelled several times.

Now they want a statement from the bank with iban, name address, transaction, time and the amount

Although I have mentioned several times that at my bank only the iban transaction and amount is displayed

Now rest my 780 € On my game account😪

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Falko
Icon
Salvo345 wrote on 07/15/2022 at 19:43: with me all documents were approved, nevertheless my payment was cancelled several times.

Now they want statement from the bank with iban,name address, transaction, time and the amount

Although I have mentioned several times that at my bank only the iban transaction and amount is displayed

Now rest my 780 € On my game account😪

Then put you there better everywhere nen limit of 1 euro, if it grabs you, so that this coal also remains whole, if this way to the payout now takes longer.

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Anonym
Falko wrote on 15.07.2022 at 20:14
Then set you there better everywhere nen limit of 1 euro, if it grabs you, so that this coal also remains whole, if this way to the payout now takes longer.

yes you are right, hope that works out
have the already several times the screenshot geschikt. And even blackened all other transactions, and the one marked with red marker
But no above is only Iban
but the name is missing
Dan is the date but the time is missing
to puke🤢
The Id and address were verified so fast, thought cool load
Now I win and had to upload everything again now hangs on the shit screenshot.


https://ibb.co/BBFFbxF

https://ibb.co/chXTFHR

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