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Online Casinos in general: Experience report MrWest.win

Topic created on 16th May. 2025 | Page: 1 of 1 | Answers: 2 | Views: 108
fros7byte
Amateur

Experience report MrWest.win

16th May. 2025, at 07:40 pm CEST#1
2 Likes

Liked this post: Avatar von Donnie Donnie, Avatar von Zockerbernd Zockerbernd
Moin,

briefly about my bad experience with MrWest.

I deposited on 01.05. and fought a small battle for 2 weeks to get my win of 375€. I also had to open a complaint with Guru.

Not only does it take a week for MrWest to process any withdrawals at all, but you are also forced to withdraw to a GERMAN bank account. I deposited with Jeton, but when withdrawing, Jeton is rejected. I was also not allowed to withdraw to other methods under any circumstances. Skrill: rejected. Revolut rejected. Then I got a German IBAN from Revolut Berlin: rejected. Ok, I create a crypto wallet: rejected.

So I opened a new current account with a purely German bank....otherwise I wouldn't have been able to access the money.

Legal problems probably inevitable now....

Summary:



  • a usual payout at MrWest takes about a week even without complications (according to Live Chat and player experience)

  • no processing on weekends + public holidays

  • the minimum withdrawal amount is €200

  • it is impossible to claim any offers / Bonuses during the open withdrawal request

  • a very complex Verification process, even for small withdrawals, although this is described differently in the terms and conditions

  • and most importantly: there are countless Deposit methods offered, but you are forced to withdraw to a German bank account, which can lead to many legal problems



Today, after 15 days and countless documents and emails, the money arrived in my new bank account xD

They didn't lose their license for nothing. You'd better stay away if you don't want to be stressed.

Juice store.

This post has been translated automatically

fros7byte
Amateur

Experience report MrWest.win

16th May. 2025, at 07:48 pm CEST#2
0 Likes

Nobody has liked this post so far
I then went to the Live Chat and said I wanted to have my account deleted. The live chat then contradicted me 3 times and wanted to convince me to stay, as I had made "huge wins" and would certainly win a lot more in the future...
I then sent an email to the support team.

This post has been translated automatically

Malganes
Top Member

Experience report MrWest.win

16th May. 2025, at 10:42 pm CEST#3
0 Likes

Nobody has liked this post so far
I don't know what's going on with them, but I deposited by token and withdrew by token without any problems. I waited 6 days for my payout and there was a weekend in between. The negative thing about this store is the minimum withdrawal amount of €200. I will definitely not be gambling there again.

This post has been translated automatically

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