Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Online Casinos in general: Does anyone have experience with Elcarado West Casino?

Topic created on 14th Dec. 2018 | Page: 1 of 1 | Answers: 9 | Views: 2,573
Masterp
Visitor
Hello everyone,

I am relatively new to Online Casinos and am still testing at the moment.

Now I have discovered the casino "Elcarado West Casino".

I got there through Twitchstreamer a 150% bonus code. Deposited 50,-Euro and have to wager about 4500.-Euro.
With a little luck I actually managed to convert the 4500,-Euro and won 2000,-Euro.
(The 5,- Euro max bet was not exceeded, play most with 1,40- Euro or 2,40 Euro bet)


Now I would like to pay out the 2000, -Euro. According to the AGB's I must carry out me before a verification.
I have uploaded the documents there (ID, telecom bill, bank statement) and for 5 days I am still waiting for the processing.

Elcarado West Casino does not have Live Chat! and I have not yet received a reply to my email support requests.

What is your experience with Elcarado Western Casino?

Mfg.

This post has been translated automatically

upola
Legend
This is the same group where Lapalingo belongs to.
They are not the fastest.
Hopefully you did not violate any bonus conditions.
Most complaints about Lapalingo come when you have played with bonus.

This post has been translated automatically

Masterp
Visitor
upola wrote on 14/12/2018 at 10:18: This is the same group where Lapalingo also belongs.
They are not the fastest.
Hopefully you didn't violate any bonus conditions.
Most complaints about Lapalingo come when you have played with bonus.

Thanks for the quick reply.
I have not violated the bonus conditions in any case
Do you also play at Elcarado?

This post has been translated automatically

upola
Legend
No I do not play at Elcarado or Lapalingo.
At the weekend, probably nothing will happen.
Of course they want you to lose everything again, that's why they take so long.
I would write them every day two mails, even now on We.

This post has been translated automatically

Masterp
Visitor
Ok. I will do it. Have a nice weekend

This post has been translated automatically

Masterp
Visitor
Can anyone else tell me about Elcarado on this?

This post has been translated automatically

rosiking
Rookie
Masterp wrote on 12/14/2018 at 7:30 pm: Can anyone else tell me about Elcarado on this?

I play there and in Lord Lucky Casino is almost identical without support and so.... always got my money without problems... but Verification took a few days after that everything went smoothly.

This post has been translated automatically

Masterp
Visitor
rosiking wrote on 15/12/2018 at 14:55
I play there and in Lord Lucky Casino is almost identical without support and so.... have always got my money without problems... but Verification took a few days after that everything went smoothly.

Thanks for your answer
If that is so then I am at least reassured.

So can I rely on the support on it that they will soon process my documents? or should I ask me email to support again?

This post has been translated automatically

Masterp
Visitor
I got email from Elcarado today, my identity could confirm successfully!

The payout was requested, according to Elcarado...

***The payout you requested in the amount of €1,999.00 has been noted by Cham in Elcarado's system for withdrawal, it will be processed within the next 2-3 business days.

As soon as the payout status updates, Cham will notify you of the new status.


Let's see how long it actually takes.
*1€ fees like Lapalingo 😂




This post has been translated automatically

Basel09
Visitor
Hello I also play there. I deposited 300 euros and won 1350 euros
Incredibly on 15.12. I sent the documents and requested the payout
The documents were also verified
Until today I have heard nothing, let alone the payout was processed
I have a bad feeling about the casino

In the meantime I have informed MGA and complaints@netagame.zendesk.com.
I will keep you posted.
Basel09

This post has been translated automatically

Hot Topics3rd May. 2024 at 05:10 am CEST

GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately