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Online Casinos in general: Cookie Casino makes stress (payout)

Topic created on 08th Jun. 2020 | Page: 1 of 4 | Answers: 31 | Views: 9,267
Nick1895
Expert
Moin...
Earlier I used the 100 FS for BoD to pay out 50 euros. Documents that have been requested were uploaded and confirmed. Then came the mail, I should make a selfie with the ID and upload, which I find quite brazen but said done and confirmed. Now the payout was rejected again. The totally incompetent chat then said I should make a picture again, whereupon I zusehen am and the Live Chat in the background. I then tried to explain that I only have a cell phone and the camera in my MacBook is broken. The let themselves however on no discussions... although I am already verified in several this ... N1 group. Does anyone have similar experiences ? I know that this group is dirty, but this is bordering on harassment!

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WithoutWings
Top Member
Rip-off of the N1 I no longer play there. Fortunately it is not a high amount, but still cheeky especially because of the small amount

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Nick1895
Expert
WithoutWings wrote on 08.06.2020 at 20:23: Rip-off of the N1 I play there no more. Fortunately it's not a high amount, but still cheeky especially because of the small amount

Yes luckily it's only 50 euros... but I've never experienced anything like this, not even at curacao. Will try it tomorrow with 2 phones... let's see what comes back then ...

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WithoutWings
Top Member
However, I am also curious whether it goes through then

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Dutch78
Top Member
Well, here at least once the most frequently used suggestion of all supports applies:

Delete cookies.

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mowolum
Elite
but others do the same with the selfie
not so unusual

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Nick1895
Expert
mowolum wrote on 08.06.2020 at 22:13: that with the Selfie make however others also
not so unusual

Yes, a few do that.
The one with the selfie and the Live Chat on a picture, that you therefore put as a prerequisite that you have 2 cell phones, 1 mobile phone/1 tablet etc., has not been done by a single casino and I have never heard of it. And I am certainly registered in well over 70 casinos...

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mowolum
Elite
Nick1895 wrote on 08.06.2020 at 22:15

The selfie and Live Chat on a picture thing, so making it a requirement that you have 2 cell phones, 1 cell phone/1 tablet, etc., is something that not a single casino has done and I've never heard of. And I am certainly registered in well over 70 casinos...

It works with one cell phone
aren't you contradicting yourself right now?
Or I understand something wrong

Yes, a few do that - that's what you write

and then you write that you have never heard of it
am I now on the wrong steam?

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Nick1895
Expert
mowolum wrote on 08.06.2020 at 22:27
It goes with a cell phone
aren't you contradicting yourself right now ??
Or I understand something wrong

Yes, a few do that.-that's what you write

and then you write that you have never heard of it
am I on the wrong track now?

No, you've got something wrong. Once again:
The casino requires a selfie of me, on which I am zusehen and in the background / foreground the open window of the Live Chat of the casino! How should that work with one device? I need two cell phones for it. I have to make the selfie with the open chat with a cell phone and hold a cell phone in the hand, where the chat is open. So if you now show me that other OCs use the same methodology, I'll throw PSC at you ...

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mowolum
Elite
you know, I'm just a woman
but if you hold your laptop behind you or stand backwards in front of it
i don't have to say anything else

then start throwing
i had to do it at Wildz, there was another one, but I can't remember the name of it

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