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XXLEONIDASXX, on 9th May. 2024 at 10:28 pm CEST
Contact Platincasino
Nobody has liked this post so far
Does anyone here have a contact at Platincasino?
I've been waiting for an answer for a while ( no payout ) but don't get any feedback. When I ask in the chat I get unfortunately no answer.
Lg
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Contact Platincasino
Nobody has liked this post so far
This post has been translated automatically
Contact Platincasino
Nobody has liked this post so far
Is the payout not approved or does it not reach you?
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Contact Platincasino
Nobody has liked this post so far
It is not about a payout but about an account information that I need. The support in the chat always refers me to the support by mail (normal and Vip Mail) but there is no response for almost 4 weeks
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Contact Platincasino
Nobody has liked this post so far
Maybe they also have a problem with your mail server like the other day at VoodooDreams (?) or something like that.
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Contact Platincasino
Nobody has liked this post so far
Then write to vip@platincasino.com or look every hour in the chat then you just have to look that not the normal chat is active but the vip chat that are there from time to time always have to look there is never a queue and the help is 100% that is always the Noel, Dennis Alex Joey and someone else but the 5 are so with the best you can have support in the OC world
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Contact Platincasino
Nobody has liked this post so far
Yes, I am VIP and also write to the above mail. Get also a mail back that it is "processed" but that's it. Answer comes then none ...
Lg
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Contact Platincasino
Nobody has liked this post so far
Then you really only look when you open the chat whether the Concierge Service is in the chat or the normal
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