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Online Casinos in general: Chipstars.bet payout by bank transfer confirmed for 6 days but still no receipt of payment

Topic created on 10th Sep. 2023 | Page: 1 of 1 | Answers: 4 | Views: 1,010
illskillz22
Rookie

Chipstars.bet payout by bank transfer confirmed for 6 days but still no receipt...

10th Sep. 2023, at 11:04 pm CEST#1
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As described above, I am now waiting for 6 days for the receipt of payment from chipstars on my account iHv. 2400€.
Unfortunately, there is just nothing and the chat puts me off with the statement that it was bank holidays and I should please be patient.
Who can I contact if I want help?

Lg

This post has been translated automatically

Langhans
Expert

Chipstars.bet payout by bank transfer confirmed for 6 days but still no receipt...

10th Sep. 2023, at 11:13 pm CEST#2
1 Like

Liked this post: Avatar von illskillz22 illskillz22
Casino Guru recommends ChipStars with 8.2. There you can open a complaint. But would wait another 2,3 days...they seem to be clean

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illskillz22
Rookie

Chipstars.bet payout by bank transfer confirmed for 6 days but still no receipt...

10th Sep. 2023, at 11:25 pm CEST#3
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I have already received a payout from them a few weeks ago. It went without a hitch.
Only this time something seems to be going on

This post has been translated automatically

illskillz22
Rookie

Chipstars.bet payout by bank transfer confirmed for 6 days but still no receipt...

13th Sep. 2023, at 11:32 am CEST#4
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Short update, still no payment.
The support also keeps me with statements like "the money was transferred, the money was not transferred after all and we look why, then the money was finally transferred after all on 11.9"
Quite strange everything

This post has been translated automatically

Chipstars

Chipstars.bet payout by bank transfer confirmed for 6 days but still no receipt...

21st Sep. 2023, at 01:12 pm CEST#5
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Dear illskillz22,

please excuse the inconvenience.

By now all your withdrawals should be on your account, in your case it was so that the bank had requested a Verification after the withdrawal was sent, in addition, unfortunately, there were "bank holidays" on the part of the bank. This can happen in very isolated cases or with larger amounts.

We understand that the VIP team was able to help you with this and we are glad that everything is now settled, if not, please let us know.

This post has been translated automatically

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