I gambled a lot 4 weeks ago, deposited a total of 7,000€, but by luck got it all back + won 1000€. (At the sites Royalslots, Vegasbaby and Casinoland, all from One Click Ltd.).
Then they wanted (understandably) that I verify my account, which turned out to be difficult, because they had something wrong with all the documents. (I had to verify myself several times, this time it was pure harassment).
The whole process took three weeks, until they said everything was fine. Then they wanted me to provide proof of income (which was not mentioned before). This I have sent (due to the high amount), but now I'm waiting again 7 days and it does not happen, the customer support always just says that I get an email when the Verification is through (which should take a maximum of 48h according to their own statements).
Is there anything I can do to speed this up? As it seems to me now I get the money in 4 weeks at the earliest or never.
Casino is not listed here, so they will be less able to help you here. The casino has an MGA license and if you have not played with bonus and have violated rules I think you will get your money. How fast that goes but no one can tell you, the group is not known for particularly fast payouts, however, they have <höchst professionellen Recherche>paid out</höchst> according to my <höchst professionellen Recherche>already often high sums. However, in a period of 7-14 days, which means you will have to be patient, I advise you to set a stake limit and wait.
If unexpected problems arise, then I recommend the arbitration board for the casino (thePogg) to visit. If there are problems again as a last resort the MGA. If you contact the MGA without having been to the arbitration board before, you will be referred there and have to wait 3 weeks for an answer.
In short: Wait, within two weeks at the latest the money should be on the account if there are no problems.</höchst>
Kleinkariert wrote on 11.09.2020 at 15:50: Casino is not listed here, so they will be less able to help you here. The casino has a MGA license and if you have not played with bonus and violated rules I think you will get your money. How fast that goes but no one can tell you, the group is not known for particularly fast payouts, however, they have <höchst professionellen Recherche>paid out</höchst> according to my <höchst professionellen Recherche>already often high sums. However, in a period of 7-14 days, which means you will have to be patient, I advise you to set a stake limit and wait.
If unexpected problems arise, then I recommend the arbitration board for the casino (thePogg) to visit. If there are problems again as a last resort the MGA. If you turn to the MGA without having been to the arbitration board before, you will be referred there and have to wait 3 weeks for an answer.
In short: Wait, within two weeks at the latest the money should be on the account if there are no problems.
What's the deal with the salary certificates? Do you have to have a certain income to play in OC?</höchst>
Kleinkariert wrote on 11.09.2020 at 15:50: Casino is not listed here, so they will be less able to help you here. The casino has a MGA license and if you have not played with bonus and violated rules I think you will get your money. How fast that goes but no one can tell you, the group is not known for particularly fast payouts, however, they have <höchst professionellen Recherche>paid out</höchst> according to my <höchst professionellen Recherche>already often high sums. However, in a period of 7-14 days, which means you will have to be patient, I advise you to set a stake limit and wait.
If unexpected problems arise, then I recommend the arbitration board for the casino (thePogg) to visit. If there are problems again as a last resort the MGA. If you turn to the MGA without having been to the arbitration board before, you will be referred there and have to wait 3 weeks for an answer.
In short: Wait, within two weeks at the latest the money should be on the account if there are no problems.
Thanks for the quick reply. Have played without bonus, so that should not be a problem.
Loss limit is already active since the win, so it remains safe on it.</höchst>
DerHamburger87 wrote on 11.09.2020 at 16:17
I ask myself the same. Am I not allowed to gamble as a Hartz4 recipient? Goes but no one what to do.
As long as you can prove your reference it is probably ok. Problem is that the MGA has created many such rules and the casinos rarely implement it properly. Such queries should eigl be isolated cases and only be requested on suspicion.
That it is from a personal point of view no one what concerns I can affirm. But on data protection and privacy is not paid attention to Online Casinos for a long time.
Now you have also blocked all my accounts. (By all accounts I mean all pages of One Click Limited)
Support said that it was unfortunately necessary due to the duration of the Verification and that the money is still deposited in the account.
So slowly I am very worried, never had such a case.
I will probably now file a complaint with thePOGG, hopefully that brings something.
Verification and withdrawal at One Click Lmtd.
Nobody has liked this post so far
I gambled a lot 4 weeks ago, deposited a total of 7,000€, but by luck got it all back + won 1000€. (At the sites Royalslots, Vegasbaby and Casinoland, all from One Click Ltd.).
Then they wanted (understandably) that I verify my account, which turned out to be difficult, because they had something wrong with all the documents. (I had to verify myself several times, this time it was pure harassment).
The whole process took three weeks, until they said everything was fine. Then they wanted me to provide proof of income (which was not mentioned before). This I have sent (due to the high amount), but now I'm waiting again 7 days and it does not happen, the customer support always just says that I get an email when the Verification is through (which should take a maximum of 48h according to their own statements).
Is there anything I can do to speed this up? As it seems to me now I get the money in 4 weeks at the earliest or never.
Thanks for the help.
This post has been translated automatically
Verification and withdrawal at One Click Lmtd.
Liked this post:
RedBand7654
If unexpected problems arise, then I recommend the arbitration board for the casino (thePogg) to visit. If there are problems again as a last resort the MGA. If you contact the MGA without having been to the arbitration board before, you will be referred there and have to wait 3 weeks for an answer.
In short: Wait, within two weeks at the latest the money should be on the account if there are no problems.</höchst>
This post has been translated automatically
Verification and withdrawal at One Click Lmtd.
Nobody has liked this post so far
What's the deal with the salary certificates? Do you have to have a certain income to play in OC?</höchst>
This post has been translated automatically
Verification and withdrawal at One Click Lmtd.
Nobody has liked this post so far
Thanks for the quick reply. Have played without bonus, so that should not be a problem.
Loss limit is already active since the win, so it remains safe on it.</höchst>
This post has been translated automatically
Verification and withdrawal at One Click Lmtd.
Nobody has liked this post so far
I ask myself the same question. Am I not allowed to gamble as a Hartz4 recipient? It's nobody's business
This post has been translated automatically
Verification and withdrawal at One Click Lmtd.
Nobody has liked this post so far
As long as you can prove your reference it is probably ok. Problem is that the MGA has created many such rules and the casinos rarely implement it properly. Such queries should eigl be isolated cases and only be requested on suspicion.
That it is from a personal point of view no one what concerns I can affirm. But on data protection and privacy is not paid attention to Online Casinos for a long time.
This post has been translated automatically
Verification and withdrawal at One Click Lmtd.
Nobody has liked this post so far
Now you have also blocked all my accounts. (By all accounts I mean all pages of One Click Limited)
Support said that it was unfortunately necessary due to the duration of the Verification and that the money is still deposited in the account.
So slowly I am very worried, never had such a case.
I will probably now file a complaint with thePOGG, hopefully that brings something.
This post has been translated automatically