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Deposit and withdrawal methods: Trustly payout Karamba

Topic created on 22nd Sep. 2020 | Page: 1 of 2 | Answers: 18 | Views: 3,219
SO2020
Visitor

Trustly payout Karamba

22nd Sep. 2020, at 10:13 pm CEST#1
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Moin,

i won a large sum today at Karamba Casino and previously deposited via Trustly. What confuses me now is that I can only select Trustly for the withdrawal and the end digits that are specified there as the withdrawal account (e.g. ******7372) do not match my bank account. Is this normal? The gentleman from the Live Chat told me that the bank details never match. So how do I get my money? As I said, it is a large sum and I am totally confused

LG

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x00NY
Elite

Trustly payout Karamba

22nd Sep. 2020, at 10:16 pm CEST#2
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SO2020 wrote on 09/22/2020 at 10:13 pm: Moin,

i won a large sum today at Karamba Casino and previously deposited via Trustly. What confuses me now is that I can only select Trustly for the payout and the final digits, which are given there as the payout account, (for example ******7372) do not match my bank account. Is this normal? The gentleman from the Live Chat told me that the bank details never match. So how do I get my money? As I said, it is a large sum and I am totally confused

LG

Aren't those your end digits from the iban?

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SO2020
Visitor

Trustly payout Karamba

22nd Sep. 2020, at 10:21 pm CEST#3
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No, they are not. That's why I find it so strange. As I said, the gentleman from the Live Chat said, with Trustly it would never be the same end digits? Would mean for me, it is transferred to an account xy and then to mine. Just wondering if it's true.

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DerHamburger87
Top Member

Trustly payout Karamba

22nd Sep. 2020, at 10:28 pm CEST#4
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SO2020 wrote on 22/09/2020 at 22:21: No they are not. That's why I find it so strange. As I said, the gentleman from the Live Chat said it would never be the same end digits with Trustly? Would mean for me yes, it is transferred to an account xy and then to mine. Just wondering if it's true.

If I pay out via trustly, the end digits in the payout window are of course the same as those of my IBAN. Evt again clarify exactly with the live chat or ggfs request payment again and enter IBAN manually

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SO2020
Visitor

Trustly payout Karamba

22nd Sep. 2020, at 10:32 pm CEST#5
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That's the thing. I can't enter it anywhere. I feel a little fooled. The Iban for the payment is given as *******5272 (end digits changed)

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DerHamburger87
Top Member

Trustly payout Karamba

22nd Sep. 2020, at 10:40 pm CEST#6
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SO2020 wrote on 09/22/2020 at 10:32 pm: That's the thing. I can't seem to enter it anywhere. I feel a little screwed. The Iban for the Ausuahlung is given and it is so *******5272 (end digits changed)

Do you happen to have multiple accounts, deposited with a different account or entered a different iban when making the withdrawal?

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DerHamburger87
Top Member

Trustly payout Karamba

22nd Sep. 2020, at 10:42 pm CEST#7
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DerHamburger87 wrote on 22.09.2020 at 22:40
Do you happen to have multiple accounts, deposited with a different account or entered a different iban once when withdrawing?

With ner normal Trustly payout I also have the default IBAN but because I just Deposit over it and of course use to pay out, would be funny if there is another IBAN arbitrarily which is different from mine
How exactly the payment service Provider handles this, I do not know. But the fact is that in the Trustly payout window must be your own IBAN

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SO2020
Visitor

Trustly payout Karamba

22nd Sep. 2020, at 10:43 pm CEST#8
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Now a lady answered me that it is a transaction number, between Karamba and Trustly. Is this the same for someone else? I do not know why, but I somehow do not sad

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DerHamburger87
Top Member

Trustly payout Karamba

22nd Sep. 2020, at 10:45 pm CEST#9
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SO2020 wrote on 22/09/2020 at 22:43: Now a lady answered me that it is a transaction number, between Karamba and Trustly. Is this the same for someone else? I don't know why, but I somehow don't trust it.

A screenshot would help, an IBAN and a transaction number are two different things in a way

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SO2020
Visitor

Trustly payout Karamba

22nd Sep. 2020, at 10:53 pm CEST#10
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A screenshot of what?
No I only Deposit through an account. But have not played for a long time and with 150 € deposit, just made well over 10 k

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