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Deposit and withdrawal methods: Since about a month there are additional costs when you make an instant transfer to a casino (Page 2)

Topic created on 08th May. 2023 | Page: 2 of 3 | Answers: 27 | Views: 2,543
upola
Legend

frapi07 wrote on 08.05.2023 at 10:01 am:

This is just pathetic. I just don't understand this fashion. Same thing with Lieferando. Before there was only delivery fee. Now a "service fee". Actually, the service should be included in the price. The same goes for the "energy fee. All in order to make as much win as possible. I understand that the prices have risen, but that EVERYONE passes on the prices to the end customer has escalated the matter. Ultimately, it has become a spiral, because the others also had to follow.

Something like that excites me, even if it does not affect me

I don't know where you live, but we don't have a service charge or an energy flat rate.

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z****g
Maybe for transfers to Curacao?
For foreign bank transfers?

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frapi07
Expert

upola wrote on 08.05.2023 at 10:56 am:

I don't know where you live,but we don't have a service charge or a flat energy charge.

Wasn't referring to a casino, but at the service fee on Lieferando. Be happy if you don't have to pay the fee. It's always about 1€. Likewise the energy flat rate - can be found with me at some restaurants.

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genrix
Top Member

chilliy wrote on 08.05.2023 at 07:46: I was also debited fees of 50 euros per quarter in addition to the account management fees. 1 € fee per transfer with Giropay.
Was certainly somewhere in their T&Cs, which I also get but did not read hab🤷‍♀️ now only pay in with Paysafe via e wallet and nothing more from the account.

When exactly did you last Deposit with Giropay and when were the fees charged?


Would love to check, use Giropay regularly and have never seen anything like this. My account statements are pretty confusing though, would be great if I could narrow down the time period a bit.

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genrix
Top Member

frapi07 wrote on 08.05.2023 at 11:42 am:

Wasn't referring to a casino, but at the service fee on Lieferando. Be happy if you don't have to pay the fee. It's always about 1€. Likewise the energy flat rate - can be found with me at some restaurants.

But then I think those are the restaurants that charge the fee. Think it's like delivery fee: if they want, they can charge it.

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frapi07
Expert
genrix wrote on 08.05.2023 at 11:49 am:

But then I think that's the restaurants charging the fee. Think it's like delivery fee: if they want, they can charge it.

Right, the fee come from the restaurants. But I still think it's stupid, because the service should actually already be included in the price calculation.

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chilliy
Amateur

genrix wrote on 08.05.2023 at 11:46 am:

When exactly did you last Deposit with Giropay and when were the fees charged?


Would love to check, use Giropay regularly and have never seen anything like this. But my account statements are quite confusing, would be great if I could narrow down the period a little.

Had from January to March now and then deposits in various casinos, including German licensed. At the end of March I had noticed the quarterly statement. I had not before.

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frapi07
Expert

chilliy wrote on 08.05.2023 at 11:59 am:

Had deposits in various casinos, including German licensed ones, on and off from January to March. At the end of March I had noticed this for the quarterly statement. I had not before either.

Do you mean by quarterly statement something like a bank statement, only that is just printed 1x in the quarter? I get a monthly account statement as a PDF file and so far nothing like that was deducted.

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chilliy
Amateur
No. I do not have monthly but every 3 months account maintenance
frapi07 wrote on 08.05.2023 at 12:02 pm:

Do you mean by quarterly statement something like a bank statement, only that is just printed 1x per quarter? I receive a monthly account statement as a PDF file and so far nothing like that has been deducted.


No. I have not monthly but every 3 months account maintenance fees to pay but then in March came to the account maintenance fees in addition to a calculation for the use of Sepa real-time transfer orders (Giropay) 🤦‍♀️ 50 items (Jan.-March) each 1 euro service fee on top of it

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frapi07
Expert

chilliy wrote on 08/05/2023 at 12:10 PM: No. I do not have monthly but every 3 months account management


No. I have not monthly but every 3 months account maintenance fees to pay but then in March came to the account maintenance fees in addition to a calculation for the use of Sepa real-time transfer orders (Giropay)🤦‍♀️ 50 items (Jan.-March) each 1 euro service fee on top of it

ahh, I see.

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