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Deposit and withdrawal methods: Question about Skrill, login not possible

Topic created on 21st Sep. 2021 | Page: 1 of 1 | Answers: 3 | Views: 1,297
tamara
Rookie

Question about Skrill, login not possible

21st Sep. 2021, at 11:56 pm CEST#1
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Hello all,
i deposited some amounts to the casino last night using trustly. Then the limit was reached with the instant deposits with Trustly and I had to switch to another payment method. Did that then with Skrill, and got an email (payment receipt) from Skrill.
I had Skrill set up years ago, but never actively logged in there.
Now the casino is asking for a screenshot of my Skrill account
Went to Skrill's website and reset my password... Now I get the message "unable to log in please contact us"
I had set this up years ago and it must be linked to my bank account, otherwise I wouldn't have received an email and on my bank statements I also see the debit with the name "Skrill Limited" But how do I get into this account?
And support is not there either, there are only the FAQs
i am grateful for your opinion. I am at the end with the nerves

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supermode
Expert

Question about Skrill, login not possible

22nd Sep. 2021, at 08:50 am CEST#2
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I think with Skrill itself you have to verify yourself too, did you do that?

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denyo123
Experienced

Question about Skrill, login not possible

22nd Sep. 2021, at 09:05 am CEST#3
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You can write in the search on the support page: "Contact us". Then you will get to the page with contact options.

https://www.skrill.com/de/support

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Tonkabohne
Top Member

Question about Skrill, login not possible

22nd Sep. 2021, at 02:31 pm CEST#4
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For me too :

Comes this message: Login not possible. Please contact us for further assistance.

Have written mail 2 days ago but no answer !

After my registration everything went well and after 1 week just this message.

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