i am a customer of a savings bank and unfortunately I cannot make deposits via Trustly.
If I try to Deposit with Trustly I get the error message that the PIN is wrong. (the login is not possible)
Contacting the bank and Trustly at the same time has of course already been done.
My bank tells me that Trustly is supported and Trustly says that the problem is with the bank.
Has anyone had similar experiences and may be able to help here?
Carsten92 wrote on 12/20/20 at 10:54 am: Good morning dear community,
i am a customer of a savings bank and unfortunately I cannot make deposits via Trustly.
If I try to Deposit with Trustly I get the error message that the PIN is wrong. (the login is not possible)
Contacting the bank and Trustly at the same time has of course already been done.
My bank tells me that Trustly is supported and Trustly says that the problem is with the bank.
Has anyone had similar experiences and may be able to help here?
Thank you very much!
Greetings
Carsten
So I have with sparkasse trustly already no problems, so this is already nix general😅
In some casinos I can not Deposit with Trustly. Blitzino for example.
Can not select my bank there with Trustly, or under the BIC there is simply no selection / login
What the whole thing is, I can not tell you unfortunately.
In most casinos Trustly works without problems.
For me it is definitely casino independent
I can select my bank without any problems (bank code etc. also fits) and get to the login window.
There I enter my login data for online banking - but I get the message that the PIN is wrong.
Trustly support can't help me.
My bank can't help me either.
Both parties say that it must work - I can't get anywhere like this.
Carsten92 wrote on 20.12.2020 at 16:18: For me it is definitely casino independent
I can select my bank without any problems (BLZ etc. also fits) and get to the login window.
There I enter my login data for online banking - but I get the message that the PIN is wrong.
Trustly support can't help me.
My bank can't help me either.
Both parties say that it must work - I can't get anywhere like this.
I have the same problem, only with me there are even more problems. I am with Degussa Bank and can neither Deposit via Trustly, Giropay, SOFORT and what they are all called.
The bank of course says that they support the service and the problem would be with the payment provider. The other way around the same game.
You will not get anywhere here. I advise you to choose an alternative payment method, even if it's stupid
I have contacted Trustly support again. Of course, they can't detect any errors in their interface (order ID check). Again contacted the bank... No one can help - very funny the whole thing. Then remains just immediately
Just a guess: do your casinos have .com or .com/en in the address bar at the top ?
at the top ? Otherwise, clean your system and other browser I would also
recommend.
No deposits possible with Trustly
Nobody has liked this post so far
i am a customer of a savings bank and unfortunately I cannot make deposits via Trustly.
If I try to Deposit with Trustly I get the error message that the PIN is wrong. (the login is not possible)
Contacting the bank and Trustly at the same time has of course already been done.
My bank tells me that Trustly is supported and Trustly says that the problem is with the bank.
Has anyone had similar experiences and may be able to help here?
Thank you very much!
Greetings
Carsten
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No deposits possible with Trustly
Nobody has liked this post so far
So I have with sparkasse trustly already no problems, so this is already nix general😅
This post has been translated automatically
No deposits possible with Trustly
Nobody has liked this post so far
Can not select my bank there with Trustly, or under the BIC there is simply no selection / login
What the whole thing is, I can not tell you unfortunately.
In most casinos Trustly works without problems.
This post has been translated automatically
No deposits possible with Trustly
Nobody has liked this post so far
I can select my bank without any problems (bank code etc. also fits) and get to the login window.
There I enter my login data for online banking - but I get the message that the PIN is wrong.
Trustly support can't help me.
My bank can't help me either.
Both parties say that it must work - I can't get anywhere like this.
This post has been translated automatically
No deposits possible with Trustly
Nobody has liked this post so far
I have the same problem, only with me there are even more problems. I am with Degussa Bank and can neither Deposit via Trustly, Giropay, SOFORT and what they are all called.
The bank of course says that they support the service and the problem would be with the payment provider. The other way around the same game.
You will not get anywhere here. I advise you to choose an alternative payment method, even if it's stupid
This post has been translated automatically
No deposits possible with Trustly
Nobody has liked this post so far
This post has been translated automatically
No deposits possible with Trustly
Nobody has liked this post so far
This post has been translated automatically
No deposits possible with Trustly
Nobody has liked this post so far
My bank says everything is fine from their side.
Trustly says that everything is fine from their side.
What else is there to do?
Anyone having the same problems?
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No deposits possible with Trustly
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I'm assuming that you know your login details?!
Otherwise, ever tried with nem other browser?
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No deposits possible with Trustly
Nobody has liked this post so far
at the top ? Otherwise, clean your system and other browser I would also
recommend.
This post has been translated automatically