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Deposit and withdrawal methods: LocoWin Casino withdrawal, NYC identification does not work.

Topic created on 20th Apr. 2024 | Page: 1 of 2 | Answers: 21 | Views: 898
Sphpatonai
Hello everyone, on 16.04. I requested a payout of 50€ at LocoWin, via Iban. I then received an e-mail asking me to identify my data, but the link said that my calculations for the page were incorrect, despite multiple checks and authorizations, the upload was still not possible. Now the time for the link has expired and I can't reach anyone in the live chat. The email from which the link for identification was sent only returns computer-written mails. What can I do? Or how can I reach someone from LocoWin directly?
Thank you in advance for any tips. 😊

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Klirrfaktor
Amateur
I would also like to withdraw €50 and was asked to verify my ID and address. They kept sending the same link where you can upload the front and back of your ID and have your face scanned. I was then asked to upload a selfie of myself and the ID via the link in the next email. But then I got the same email with the link from the beginning. Nothing where you could upload a selfie with ID. I explained the situation but received the same useless email X times again. Complained about it in about 7 emails to support within 14 days and asked for manual processing. I wrote the same complaint several times.

If I were you, I would "nag" until someone is personally involved in your case.

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Hidaruma
Top Member
All that trouble for 50 euros?^^

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Klirrfaktor
Amateur
Achso... summa summarum: After several emails from me, my ID was finally verified.

Well, money is money ^^

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Hidaruma
Top Member

Klirrfaktor wrote on 21.04.2024 at 00:36: Achso... summa summarum: After several mails on my part, my ID was finally verified.

Well, money is money ^^

That's right. I haven't been at the point where I'm getting paid a penny for a long time;D. Good for you two. Best to stop

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BinGOLDiG
Expert

Hidaruma wrote on 21/04/2024 00:48:

True. I haven't gotten to the point where I'm paying out a penny in a long time;D. Good for you two. Best to stop

What kind of unnecessary verbal blower are you here?

You have to get to the point where you spend your time writing superfluous comments!
Go play you hero!

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Klirrfaktor
Amateur

Hidaruma wrote on 21/04/2024 00:48:

True. I haven't gotten to the point where I'm paying out a penny in a long time;D. Good for you two. Best to stop

oO Are you only allowed to play when you're a high-roller and only pay out when your win is 3-4 figures? The info must have passed me by while I was playing slots on 1 cent xD

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frapi07
Expert

Klirrfaktor wrote on 21.04.2024 at 01:08:

oO Are you now only allowed to play when you are high-roller and then only pay out when the win is 3-4 digits? The info must have passed me by while I was playing slots on 1 cent xD


He didn't mean any harm. I have no idea where he made a derogatory comment about low rollers. He just wrote that he doesn't take out €50 or small (here it's subjective whether it's small or large) contributions.

A Verification process can cost time/nerves. This case in particular is a prime example. So much stress for a €50 payout - everyone has to decide for themselves whether it makes sense. I am aware that €50 is a lot of money for many people. For me too, I'm not rich, but when I read how stupid the verification process is, even I lose interest. explaining the same problem 7 times over and over again for 2 weeks borders on bullying.

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MisterL
Expert
you can hardly win any more once you have used and wagered the free spins, so why not cash out?

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Kgerrits
Rookie
At Simsino Casino i also have the kind of the same problem

Its stalling the actual payout 

First 48 hours wait for a document and then another document 48 hours and then 48 hours again and again

When u finally think your finish and almost losing your mind and patience.. u think yes it's done... then the proof of payment comes around the corner to say u need to wait ANOTHER 48 hours 

Kind of funny 😁 
Veery funny....
Hidaruma
Top Member

BinGOLDiG wrote on 21.04.2024 00:59:

What kind of unnecessary verbal blower are you here?

You have to get to the point of spending your time writing superfluous comments first!
Go play you hero!

Where's the offense in my original comment, you hollow fry?;D

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Hidaruma
Top Member

Klirrfaktor wrote on 21.04.2024 at 01:08:

oO Are you now only allowed to play when you are high-roller and only pay out when the win is 3-4 digits? The info must have passed me by while I was playing slots on 1 cent xD

You can play however you want. Just wanted to give you some advice on the way to stop gambling^^

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Klirrfaktor
Amateur

Hidaruma wrote on 21/04/2024 09:06:

You can play however you want. Just wanted to give you some advice on the way to let the gimmick go^^

Perceived your "best to stop" as a bit cheeky ^^ Still don't quite understand why you gave me that advice! If I had 500 in the payout, would "keep it up" have come from you? Try to understand what the amount has to do with your advice.

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Kgerrits
Rookie

Klirrfaktor wrote on 21.04.2024, at 09:46 am:

Perceived your "best to stop" as a bit cheeky ^^ Still don't quite understand why you gave me that advice! If I had 500 in the payout, would "keep it up" have come from you? Try to understand what the amount has to do with your advice.

Hahahahahahahaha this made my day 😁🤣🤣
Kgerrits
Rookie

Hidaruma wrote on 21.04.2024, at 09:06 am:

You can play however you want. Just wanted to give you some advice on the way to stop gambling^^

Well....

You're in the wrong hood to be giving the  advice "stop gambling" to us people

 😎😎😎

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