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Public complaints: VIdeoslots, are they trying to flax me somehow?

Topic created on 30th Jul. 2018 | Page: 1 of 3 | Answers: 22 | Views: 5,841
Anonym
Just had a good session and wanted me from my hard-earned money 500€ Auszahlen let....
yaaa...
clicked on payout and suddenly I saw that I can not pay out because I allegedly would not be verified!
This had been with the last payouts so, always the same crap and you have to be verified again via the support, which takes forever...
I thought to myself, well, I'll do it right away, because I don't want to do that crap again.
Natüüüürlich everything to the last penny verholzt and a total of 1200Runden without even getting a feature on Bonanza pressed.
I turned to the support what every time the shit is supposed to! Well it would be a security concept that as soon as you try to Deposit with Visa and it does not work because of missing funds or so that you have to verify the account again...... ... ... ... ..Mir is almost the left egg fromm Seckel fallen...I cooked juuuuuunge I almost bit into the keyboard.
I think they regularly go out at night on the highway catching lights or?
I should contact the Loyalty Department, maybe they can give me something, that will be great 20 Free spins in Book of Ra and wat I'm looking forward especially to the booster Weekend Booster Weekend boost 2x and 10% Deposit Bonus. Oh and he had ne great news for me... I so mh? He so her account has now been successfully verified again.... old age
I hope and keep my fingers crossed that this "developer" of this security concept gets the nastiest diarrhea and a calf cramp of the finest when shitting for 14 days... and yes the lightning should also hit him best.
I weeeeeeeeiss was somewhere also my fault to play further, but wem sagste that?
Also have a screenshot of my account was not verified, if there is interest.

Do you think you can do anything against?

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Anonym
Danielowitch wrote on 07/30/2018 at 04:23 PM
I weeeeeeiss was somewhere also my fault to play further, but who wertellste that

Reality check, please. Also??? It's exclusively your fault. Why are you blowing your bankroll instead of just waiting a few hours?

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Anonym
That's really bad has happened to me but also often so I play only where I know I get my money quickly and without problems

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s****e
channel-puncher wrote on 07/30/2018 at 05:58 PM
Reality check, please. Also??? It's exclusively your fault. Why are you blowing your bankroll instead of just waiting a few hours?

People verify themselves beforehand so that it goes faster. Exactly for this reason, so that
you don't spend your money again

Of course, it's primarily his own fault.



Nevertheless, it seems to be a fact that the casinos once again come up with a new scam,

to be able to drag out payouts, because of 100 then 40 again their payout

gamble away. And these are unethical business practices, because it has nothing to do with security,

since it was already verified, but it is solely about gambling away money!
One reacts to the "Cleverness" of the players, who verify themselves before the Deposit, or already
are verified! And that again with questionable methods.

And if he has to re-verify himself every time, where is the sense in that? The push again everything

on the money laundering law or any other requirements that do not exist.



And whether that really only takes a few hours is a moot point.

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Marqes
Expert
Unfortunately, it's your own fault.
I had something similar last at sunnyplayer,.wanted to withdraw 50 euros what but did not go, because a bonus was active and I therefore could not withdraw.

But I had no active bonus...
After two mails with the support, which by the way had answered very quickly, came out that any free spins I had received for a Deposit were active, these were then deleted and was good.

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Anonym
I had my account with VS blocked until 2021. After dozens of deposits, there was never
a payout.
Strangely enough, most of the time the providers that get top marks are the ones that are rather less
good.

VS, Casumo, Rizk, LeoVegas = better to avoid



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Anonym
Of course it is my fault, it is also our fault if we play at all.
However, what am I verifying my account for anyway, if I have to do it again before every withdrawal?

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Anonym
Danielowitch wrote on 30/07/2018 at 13:29: Of course it's my fault, it's also our fault if we play at all.
However, what am I verifying my account for anyway if I have to do it again before every payout?

I had the problem a few weeks ago at Videoslots...with each withdrawal I had to write to chat, because I should re-verify...they have then always manually unlocked immediately. It has been me probably a technical error, which is now finally fixed. That went me with the time right on the mind... So with me it was always done immediately. Videoslots is not actually known for deliberately dragging out payouts..on the contrary..that is of course really annoying when you have gambled away everything again.

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upola
Legend
I also have no problems with VS...but I pay with Neteller...have me only Friday 320 euros Auszahlen...money was there in an hour.

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Simbda
Top Member
Also no problems with the payout at Videoslots. Pay in and out with neteller. Psc also and out via neteller. Am very satisfied with the casino.

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