Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Public complaints: Sunmaker - Problems with payout (Solved - Money was paid out) (Page 5)

Topic created on 07th Mar. 2018 | Page: 5 of 6 | Answers: 50 | Views: 26,990
Anonym

Sunmaker - Problems with payout (Solved - Money was paid out)

9th Mar. 2018, at 10:24 am CET#41
0 Likes

Nobody has liked this post so far
So now last update...The money here today on my account received and the case thus closed.

Here some things have gone wrong and it has unfortunately started with the fact that I made a small mistake.

After sunmaker has changed the service Provider (from worldpay to ayden), I had to re-enter the credit card data.

In the top field I had only read name...unfortunately I was there probably from gambling still so in thought that I have entered the credit card provider (name of the credit card provider I had read). So "barcleycard" and the rest of the data. The Deposit went well without any problems....

When I then wanted to pay out, they had told me again and again does not go, the money has come from someone else. Could never explain that to me. So again made a small deposit...went again.

Well..would have been the support times so pfiffig and would have looked what is in the name drinne..gibt yes no one Barcleycard is called. Yes it was my mistake, had entered the wrong..happened. But a good support would have noticed this and would have pointed it out to me, instead of just telling me again and again that the money came from someone else (although the credit card number was the same as 100 before). Only can you have no insight into the credit card data at Sunmaker, but always sees only the last 4 numbers of the card number and they were right. At some point it occurred to me to look again what I have to enter and then I was aware of the error......

So here it has been a small reading error by me, a support in my opinion has not worked well and the circumstance that exactly on this day the service provider has changed....That there was this theater.

3 days then to have to wait for his win and the money at any time to gamble away was hard, but who knows me knows that I remain iron...

Money is now there...Sunmaker is a customer los...and the case can now be closed.

This post has been translated automatically

Dutch78
Top Member

Sunmaker - Problems with payout (Solved - Money was paid out)

9th Mar. 2018, at 12:41 pm CET#42
0 Likes

Nobody has liked this post so far
Ronny1982 wrote on 09/03/2018 at 10:24 AM

Money is now there...Sunmaker is a customer los...and the case can now be closed.

I summarize briefly, the case, which was not one, can be closed and the support and sunmaker is to blame for the delay, which you yourself have caused by entering incorrect data.

Hopefully, you will take a closer look at the next Provider, because entering different data for the cardholder can end badly.


This post has been translated automatically

effekt40
Rookie

Sunmaker - Problems with payout (Solved - Money was paid out)

9th Mar. 2018, at 04:59 pm CET#43
0 Likes

Nobody has liked this post so far
I have a problem with the payout at Sunmaker...

I Deposit a lot and often and always with credit card and this for months, today I deposited again a lot and wanted to withdraw my win...
It has always worked and today the money was booked back to player account with the reason I should pay out on paypal...

I use for a long time no more PayPal neither for deposits or withdrawals, because I have after much trouble no more Paypal account ....
This does not interest sunmaker and I got the answer that I can also cancel my account and that I can only pay out via PP because diwes the payment Provider prescribes...

An absolute impudence. Who can help?

This post has been translated automatically

effekt40
Rookie

Sunmaker - Problems with payout (Solved - Money was paid out)

9th Mar. 2018, at 05:05 pm CET#44
0 Likes

Nobody has liked this post so far
effekt40 wrote on 09/03/2018 at 16:59: I have a problem with the payout at Sunmaker...

I Deposit a lot and often and always with credit card and this for months, today I deposited a lot again and wanted to withdraw my win...
It has always worked and today the money was booked back to player account with the reason I should pay out on paypal...

I use for a long time no more PayPal neither for deposits or withdrawals, because I have after much trouble no more Paypal account ....
This does not interest sunmaker and I got the answer that I can also cancel my account and that I can only pay out via PP because diwes the payment Provider prescribes...

An absolute impudence. Who can help?

And also my credit card data were suddenly gone 2 days ago and I had to re-enter everything, have the support told me that still confirmed no problem or there would be none, the even here I already suspected the problems...
A payout on my card does not work because I probably have an active bonus (which I have but demonstrably not) and would have to cancel

This post has been translated automatically

Stromberg
Legend

Sunmaker - Problems with payout (Solved - Money was paid out)

9th Mar. 2018, at 05:47 pm CET#45
0 Likes

Nobody has liked this post so far
I do not understand:
Can you not pay out because you should pay out on PayPal? or because you supposedly have an active bonus?
In the second case, please ask the support to cancel the bonus.if there is none, they will then probably notice it.

This post has been translated automatically

Anonym

Sunmaker - Problems with payout (Solved - Money was paid out)

9th Mar. 2018, at 06:14 pm CET#46
0 Likes

Nobody has liked this post so far
effekt40 wrote on 09/03/2018 at 17:05
effekt40 wrote on 09/03/2018 at 16:59: I have a problem with the payout at Sunmaker...

I Deposit a lot and often and always with credit card and this for months, today I deposited a lot again and wanted to withdraw my win...
It has always worked and today the money was booked back to player account with the reason I should pay out on paypal...

I use for a long time no more PayPal neither for deposits or withdrawals, because I have after much trouble no more Paypal account ....
This does not interest sunmaker and I got the answer that I can also cancel my account and that I can only pay out via PP because diwes the payment Provider prescribes...

An absolute impudence. Who can help?

And also my credit card data were suddenly gone 2 days ago and I had to re-enter everything, have the support told me that still confirmed no problem or there would be none, the even here I already suspected the problems...
A payout on my card does not go because I probably have an active bonus (which I have but demonstrably not) and would have to cancel

As with me, there were also 3 days ago all credit card data gone and then the theater went off. I was then allowed to pay out only by Trustly. Seems to have been there so not an isolated case, in the conversion of the service provider....

This post has been translated automatically

effekt40
Rookie

Sunmaker - Problems with payout (Solved - Money was paid out)

9th Mar. 2018, at 06:45 pm CET#47
0 Likes

Nobody has liked this post so far
Stromberg wrote on 09/03/2018 at 17:47: I do not see through:
Can't you withdraw because you are supposed to withdraw to PayPal?or because you supposedly have an active bonus?
In the second case, please ask the support to cancel the bonus.If there is none, they will then probably notice.

I should pay out to paypal, although I do not use paypal for a long time and always Deposit with credit card or paysafe.
Since I am also shown in the payout method the kk anngezeigt I have tried to use this, but there is displayed that I use an active bonus...
I'm really p**sed off because I pay a lot with card or paysafe eiinzahle or exclusively only....
When I told the support that I no longer use pp and that is also seen in the deposits said to me that is the requirement of the payment provider...

This post has been translated automatically

Anonym

Sunmaker - Problems with payout (Solved - Money was paid out)

3rd Jun. 2018, at 07:27 pm CEST#49
0 Likes

Nobody has liked this post so far
becky12345 wrote on 03/06/2018 at 19:18: Hello,

This is to inform the general public that Ms. Becky Ovia, a private lender, is opening a financial opportunity for anyone in need of financial assistance. We issue loans to individuals, businesses and companies at an interest rate of 2% with clear and understandable terms. Contact us today by email so we can give you our loan terms: (beckyovia99@ live.co.uk)

A****m

This post has been translated automatically

Nickii45
Expert

Sunmaker - Problems with payout (Solved - Money was paid out)

7th Jun. 2018, at 09:07 am CEST#50
0 Likes

Nobody has liked this post so far
effekt40 wrote on 09/03/2018 at 16:59: I have a problem with the payout at Sunmaker...

I Deposit a lot and often and always with credit card and this for months, today I deposited a lot again and wanted to withdraw my win...
It has always worked and today the money was booked back to player account with the reason I should pay out on paypal...

I use for a long time no more PayPal neither for deposits or withdrawals, because I have after much trouble no more Paypal account ....
This does not interest sunmaker and I got the answer that I can also cancel my account and that I can only pay out via PP because diwes the payment Provider prescribes...

An absolute impudence. Who can help?

i have also deposited a lot at sunmaker... and at some point they have locked my account...after you complain about games hanging or other things... where you had the feeling that the longer and more often you deposit there, you should get nothing more... and the longer you are at sunmaker the longer it takes to pay out... as if they already know that you get it back... they deliberately take their time with players who deposit a lot of money

This post has been translated automatically

Berri33
Visitor

Sunmaker - Problems with payout (Solved - Money was paid out)

1st Feb. 2021, at 06:58 pm CET#51
0 Likes

Nobody has liked this post so far
Daniel wrote on 07/03/2018 at 13:28
I am in contact with the manager right now. The whole thing was (as Stromberg correctly said) up to Yggdrasil. The wins will be posted today or tomorrow + a little something on top as compensation.

How were you able to get in contact with the manager? Also have a problem with sunmaker right now, and those in chat can't help me!

This post has been translated automatically

Hot Topics19th May. 2024 at 03:34 am CEST

Miscellaneous
0
World
0
Sports betting
0
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately