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Public complaints: Problems at Ridika online casino

Topic created on 20th Apr. 2018 | Page: 1 of 2 | Answers: 10 | Views: 3,769
Neualm
Hello,

i found an online casino (www.Ridika.com) on the internet on 18/04/2018 which had interesting games.

Perhaps I should say before that I play rather rarely and then only with a small Deposit in Online Casinos (20.00 or 25.00 euros)

Anyway, I signed up at www.Ridika.com. I made a deposit of 20 euros and received a bonus of 60 euros. After a few ups and downs, I got lucky on the game "FaFa Twins" and won 2025.00 euros on a bet of 1.25 euros. Bonus requirement is 35 x stake+bonus so 2800, so I played with a little higher stake. With "Dragonlady" I won 1006,50 with 2,50 bet. I asked the support how far I have already fulfilled the requirements. There were still a few hundred euros and in the end I requested a payout of 1600 euros.

Now my problem. I always play one or the other game for 10 or 20 rounds. With the game "Heist" the mistake happened to me that I had 7.50 euros for 9 spins instead of 2.50 euros. I didn't notice that right away with the unusually high balance for me. However, I was also 7.5% above the permitted bet level.

9 spins for accidentally 7.5% more bet and thus 1600 euros in the wind shot... That is really very annoying. I am an EU pensioner and a single parent, 1600 euros is quite a lot and I have never had such a win and I will never have again. *sigh*

My thought, idea or even naive idea is if Ridika keeps the stake and the wins for the above 9 spins and pays out the rest...

What do you think??

Kind regards and have a nice day

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Dokado1212
Experienced
Hello,

that the casino keeps the stakes and the wins for the 9 spins is probably rather unlikely.

What I would do is simply make a withdrawal in the hope that they pay out.

However, since you probably violated a rule (max bet), I see little chance that they will pay out.

Best regards,

Dokado

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s****i
They only have Curaçao licenses I do not think they pay out

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Neualm
Thank you Dokado,

I had made a withdrawal whereupon the financial department of Ridika rejected it.

kind regards
Neualm

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R****r
Neualm wrote on 04/20/2018 at 18:41: Hello,

i found an online casino (www.Ridika.com) on the internet on 18/04/2018 which had interesting games.

Perhaps I should say before that I play rather rarely and then only with a small Deposit in Online Casinos (20.00 or 25.00 euros)

Anyway, I signed up at www.Ridika.com. I made a deposit of 20 euros and received a bonus of 60 euros. After a few ups and downs, I got lucky on the game "FaFa Twins" and won 2025.00 euros on a bet of 1.25 euros. Bonus requirement is 35 x stake+bonus so 2800, so I played with a little higher stake. With "Dragonlady" I won 1006,50 with 2,50 bet. I asked the support how far I have already fulfilled the requirements. There were still a few hundred euros and in the end I requested a payout of 1600 euros.

Now my problem. I always play one or the other game for 10 or 20 rounds. With the game "Heist" the mistake happened to me that I had 7.50 euros for 9 spins instead of 2.50 euros. I didn't notice that right away with the unusually high balance for me. However, I was also 7.5% above the permitted bet level.

9 spins for accidentally 7.5% more bet and thus 1600 euros in the wind shot... That is really very annoying. I am an EU pensioner and a single parent, 1600 euros is quite a lot and I have never had such a win and I will never have again. *sigh*

My thought, idea or even naive idea is if Ridika keeps the stake and the wins for the above 9 spins and pays out the rest...

What do you think??

Kind regards and have a nice day


Good day Neualm. I would try to talk to the casino, that you can possibly agree on a settlement. You have unfortunately no claim to it because of the bad Lizens but you can try it already I think. 1600 euros are generally a lot of money I think.
I wish you really good luck!

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Neualm
Rumblegamer wrote on 04/20/2018 at 19:25

Guten Tag Neualm. I would try to talk to the casino that you can possibly agree on a settlement. You have unfortunately no claim to it because of the bad licenses but you can try it already I think. 1600 euros are generally a lot of money I find.
I wish you really good luck!

Hello Rumblegamer,

thanks for the answer, It was also my thought to talk to the casino and try to explain it=). Or how did you mean that?

How would you formulate this then?

Kind regards
Neualm

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Anonym
Search for the operator of the casino and you will unfortunately find out that it is a dubious one. Even if you just google the name of the casino, you will come across "blacklisted entries" - blacklisted.

https://www.google.de/search?q=ridika+problems&ie=UTF-8&oe=UTF-8&hl=en-de&client=safari

You'll have to write off the money, unfortunately. Stick to the current casinos here from GJ that such a thing does not happen and play especially without bonus!

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Anonym
Aka wrote on 20.04.2018 at 22:56: Search for the operator of the casino and you will unfortunately find that it is a dubious. Even if you just google the name of casino you already come across "Blacklist entries" - blacklisted.

https://www.google.de/search?q=ridika+problems&ie=UTF-8&oe=UTF-8&hl=en-de&client=safari

You'll have to write off the money, unfortunately. Stick to the current casinos here from GJ that such a thing does not happen and play especially without bonus!

There is nothing to add. Too bad about the money...

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Neualm
Hello to all,

Thanks for the replies. I have now written off the money for me and will delete my account with Ridika.

If it wasn't for those 9 turns, I'm sure they would have found something else to complain about

As won... so zerronnen... but again learned something=)

But at least I have my stake again.^^

All a wonderful sunny weekend
Friendly greetings
New Alp

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RiverSong
Legend
have not even tried to inquire?

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