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Public complaints: Please help, big problem with GoWild

Topic created on 18th Oct. 2018 | Page: 1 of 2 | Answers: 16 | Views: 4,842
Testi99
Amateur

Please help, big problem with GoWild

18th Oct. 2018, at 12:09 pm CEST#12
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Dear Community,

maybe you can help me. I play more often in OCs and never had problems with payouts. Because of the good review here, I signed up with GoWild. After really big loss stretches, I now have a balance of 5000 euros on my account. I wanted to have this paid out by Mastercard. However, the executing bank (Advanzia) basically refuses such a transfer.
Now I thought that I can have the money transferred to me by sofortüberweisung (with it I have also deposited there more often). But this withdrawal method is not available there (although it is possible via deposit). GOWILD offers me only Trustly (not supported by my bank), Skrill and Neteller. I do not own either. I am also not allowed to specify another credit card (although I have used others there). The support keeps stalling me. I am completely overwhelmed; can anyone here maybe give me some advice?
Thanks already, Testi99

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Anonym

Please help, big problem with GoWild

18th Oct. 2018, at 12:14 pm CEST#1
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I think it would be easiest if you create an account at skrill. It's relatively simple and the Verification is done quickly via videoident (at least I think it was done via videoident). To discuss with them brings nothing from experience

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Testi99
Amateur

Please help, big problem with GoWild

18th Oct. 2018, at 12:26 pm CEST#2
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Thank you, Schorsch. I'm just very unsure about Skrill, if you read through the experiences with it...

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Anonym

Please help, big problem with GoWild

18th Oct. 2018, at 12:33 pm CEST#3
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I have never had any problems with Skrill, even with four-digit transactions

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Julian
Elite

Please help, big problem with GoWild

18th Oct. 2018, at 12:44 pm CEST#4
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Welcome to the forum Testi99,

Is of course quite unfortunate that your banks do not support Trustly.

I join Schorsch, the smartest thing would be if you open a Skrill or a Neteller account. That should be relatively quick.
I myself do not use Skrill & no Neteller but especially with Neteller you should not really have any concerns.


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Testi99
Amateur

Please help, big problem with GoWild

18th Oct. 2018, at 12:46 pm CEST#5
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Thank you all very much. If you have good experience with Skrill and Neteller, I will do it

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Anonym

Please help, big problem with GoWild

18th Oct. 2018, at 12:48 pm CEST#6
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Nothing to thank ?

Can you report how it turned out in the end?

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garfield68
Elite

Please help, big problem with GoWild

18th Oct. 2018, at 12:57 pm CEST#7
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i personally would advise you to use Neteller, I have been using for years and have had good experiences with it. neteller is also better than Skrill because it is accepted in almost all casinos. skrill is offered less and less in casinos

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Testi99
Amateur

Please help, big problem with GoWild

18th Oct. 2018, at 01:12 pm CEST#8
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Thanks again. Will then deal with Neteller...?

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tontoo2
Experienced

Please help, big problem with GoWild

18th Oct. 2018, at 01:35 pm CEST#9
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Testi99 wrote on 10/18/2018 at 12:09 pm: Dear Community,

maybe you guys can help me. I play more often in OCs and never had problems with payouts so far. Because of the good review here, I signed up with GoWild. After really big loss stretches, I now have a balance of 5000 euros on my account. I wanted to have this paid out by Mastercard. However, the executing bank (Advanzia) basically refuses such a transfer.
Now I thought that I can have the money transferred to me by sofortüberweisung (with it I have also deposited there more often). But this withdrawal method is not available there (although it is possible via deposit). GOWILD offers me only Trustly (not supported by my bank), Skrill and Neteller. I do not own either. I am also not allowed to specify another credit card (although I have used others there). The support keeps stalling me. I am completely overwhelmed; can anyone here maybe give me some advice?
Thanks already, Testi99

I had cashed out to Adv-Gold-Masterc. the other day without any problems, don't remember in which casino, but it should work. Was 2 days after requesting the withdrawal in the casino posted to Adv-MC account

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