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Public complaints: Intercasino Payout

Topic created on 12th Sep. 2018 | Page: 1 of 2 | Answers: 15 | Views: 6,164
bruffl
Expert

Intercasino Payout

12th Sep. 2018, at 09:06 am CEST#1
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Moin,

nothing dramatic, have deposited on Monday morning 25 € at interCasino. At 47 € I thought almost 100% win, I let pay out.
Wanted to do it first via PayPal, there was nothing about fees, but as a withdrawable amount there were 42 €, over there 5 €, but without display what the 5 € means.
Do they really take 5 € fees for paypal withdrawals?
Have then switched to bank transfer, there is now waiting for almost 48 hours. Can not they manage to process a payout in a timely manner?


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Anonym

Intercasino Payout

12th Sep. 2018, at 11:42 am CEST#2
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Reminds me of my experience at Vera&Johns, they charge fees for withdrawals under €50. I was not warned about this, even on GJ.

InterCasino's T&Cs say something similar:


4.16

Dumarca reserves the right to charge a reasonable fee reflecting the direct cost of withdrawals under €50. Other external bank charges may apply from time to time which are beyond our control. See 4.20 of these Terms and Conditions.


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bruffl
Expert

Intercasino Payout

12th Sep. 2018, at 12:03 pm CEST#3
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Thanks for the answer. Then I have to cancel the payout and try to get to 50€ in roulette....

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Stromberg
Legend

Intercasino Payout

12th Sep. 2018, at 12:30 pm CEST#4
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bruffl wrote on 12/09/2018 at 12:03 pm: Thanks for the reply. Then I guess I have to cancel the payout and try to get to 50€ in roulette......

Are you sure this is the best plan?
If you lose you will be even worse off than with the fee...

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bruffl
Expert

Intercasino Payout

12th Sep. 2018, at 02:23 pm CEST#5
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Hi, will bet either 3€ 50/50, or each 3 euros 1/3. At win I have the 50€. In case of loss
Either 39 or 36€ after payout
Probably I will make the first. Since I can effectively achieve 11€ with 3€ stake......

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Anonym

Intercasino Payout

12th Sep. 2018, at 02:31 pm CEST#6
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InterCasino I am now blocked, payout by bank takes a good ne week. That tickles me too bad my addiction therefore not so my casino.

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bruffl
Expert

Intercasino Payout

12th Sep. 2018, at 02:49 pm CEST#7
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qwertee wrote on 12.09.2018 at 14:31: InterCasino I am now blocked, withdrawal by bank takes a good ne week. That tickles me too bad my addiction therefore not so my casino

in this day and age is such a period yes completely off....

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bruffl
Expert

Intercasino Payout

15th Sep. 2018, at 10:31 am CEST#8
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Moin,
now I'm already waiting five days, have now written ne mail, chat on the weekend not there.
What Saftladen, which takes so long for payouts......

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Anonym

Intercasino Payout

13th Oct. 2018, at 03:01 pm CEST#9
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I played there for the first time yesterday. Wanted to play a few nice rounds with bonus, because other casinos pay grad nix... 've managed to bring 1000 euros to the payout, immediately set loss limit due to the apparently tough processing. But what can I say? Deposited via PayPal yesterday evening, payout requested around 23 clock. Today (despite the weekend) credited at 13 clock. Did not even want documents, but when depositing / paying out via PayPal is me now the one or the other times noticed that no documents are requested (Zb sportingbet / win,...).

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Anonym

Intercasino Payout

22nd Oct. 2018, at 11:18 am CEST#10
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Must revise my good opinion about InterCasino something. After October went so far totally mies I have set myself for Friday again a budget of 200 EUR. Deposited at InterCasino via Paypal. 50 in, nix... 50 in, nix... 50 in, nix.... 50 in, bammm. Suddenly had a 2 hour run that I could play up to 1800 at Bonanza and BoD. 1500 EUR paid out, 300 went down like nix... Even if no documents were requested during the first payout, sent over for safety's sake and then immediately locked my account 24 hours
Chat is not available at the weekend, so I had written by mail to the support. Saturday then came the message that all documents are available and will also be processed on the weekend. Well, Sunday still nothing. Ok, extended the cool-down phase. Today in the chat, you would be missing a picture of my credit card to complete the verification. I have NEVER deposited there with a credit card. Therefore, this is actually first of all a...shit, right? I sent them the pictures, then they told me that I had edited the pictures because I had blacked out the middle row of numbers. Is it still going? I covered it again with paper, sent it over, feedback, more numbers should be visible. Then again, now it was accepted for the time being. Let's see how long it will take now

This is just pure chicanery and delay with the credit card images or?

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