Hi there.
I have for some time the problem that the Verification is made difficult for me at Casinobuck.
Currently, 900 € are available for withdrawal and I can not verify with the best will in the world.
I should then constantly confirm the method of 3 specific deposits, with amount, time, full name, etc.. But I have already done so many times and each time I am told to comply with the requirements of the last message to make a successful withdrawal.
Can someone please help me?
This post has been translated automatically
Anonym
verified
Former Member
Verification casino hump
24th Jun. 2022, at 07:59 am CEST#2
0 Likes
Nobody has liked this post so far
Natalie666 wrote on 24.06.2022 at 07:39: Hi there.
I have for some time the problem that the Verification is made difficult for me at Casinobuck.
Currently, 900 € are available for withdrawal and I can not verify with the best will in the world.
I should then constantly confirm the method of 3 specific deposits, with amount, time, full name, etc.. But I have already done so many times and each time I am told to comply with the requirements of the last message to make a successful withdrawal.
Can someone please help me?
Neteller:
Open transaction history + click on profile (top right)
Paysafecard:
On smartphone:
Log in to the Paysafe account in the browser,
In the transactions you set the required time period of the requested transaction
Now go to desktop mode in the browser
Now you will see a printer icon in the upper right corner
Click on it and a PDF file will be created. You can upload this file to the casino or send it to us
In the PDF you will find the information that the casino would like to have
It is online banking, Skrill and paysafecard... and I have already tried all the steps you suggested...
And as soon as I ask what documents are missing now, I get no answer... this really sucks
Natalie666 wrote on 06/24/2022 at 12:34 pm: It's online banking, Skrill and paysafecard... and I've already tried all the steps you suggested...
And as soon as I ask which documents are still missing, I don't get an answer... this really sucks
Did you send the three documents separately? Which format? Maybe they want these three documents combined in a single PDF, at least that already happened with this casino group.
You can quickly and easily merge them here
https://smallpdf.com/de/pdfs-zusammenfuegen
Yes, I sent the documents individually and the format did not matter. There was specified either as screenshot or PDF ... but I try times so
This post has been translated automatically
Anonym
verified
Former Member
Verification casino hump
24th Jun. 2022, at 06:36 pm CEST#6
0 Likes
Nobody has liked this post so far
Natalie666 wrote on 24.06.2022 at 18:23: Yes I sent the documents individually and the format did not matter. There was specified either as screenshot or PDF ... I try but times so
Another possibility would be to apply pressure in the live chat. By asking for an exact answer, why and why your documents are not accepted, otherwise you would contact the licensor (MGA)...
Verification casino hump
Nobody has liked this post so far
I have for some time the problem that the Verification is made difficult for me at Casinobuck.
Currently, 900 € are available for withdrawal and I can not verify with the best will in the world.
I should then constantly confirm the method of 3 specific deposits, with amount, time, full name, etc.. But I have already done so many times and each time I am told to comply with the requirements of the last message to make a successful withdrawal.
Can someone please help me?
This post has been translated automatically
Verification casino hump
Nobody has liked this post so far
What Deposit mehtods are we talking about?
Bank transfer:
Bank statement
Neteller:
Open transaction history + click on profile (top right)
Paysafecard:
On smartphone:
Log in to the Paysafe account in the browser,
In the transactions you set the required time period of the requested transaction
Now go to desktop mode in the browser
Now you will see a printer icon in the upper right corner
Click on it and a PDF file will be created. You can upload this file to the casino or send it to us
In the PDF you will find the information that the casino would like to have
Edit from Julian: Font color was adjusted
This post has been translated automatically
Verification casino hump
Nobody has liked this post so far
And as soon as I ask what documents are missing now, I get no answer... this really sucks
This post has been translated automatically
Verification casino hump
Liked this post:
Flakk, s****t
Did you send the three documents separately? Which format? Maybe they want these three documents combined in a single PDF, at least that already happened with this casino group.
You can quickly and easily merge them here
https://smallpdf.com/de/pdfs-zusammenfuegen
This post has been translated automatically
Verification casino hump
Nobody has liked this post so far
This post has been translated automatically
Verification casino hump
Nobody has liked this post so far
Another possibility would be to apply pressure in the live chat. By asking for an exact answer, why and why your documents are not accepted, otherwise you would contact the licensor (MGA)...
This post has been translated automatically