Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Casino verification: Second name a problem with verification?

Topic created on 01st Dec. 2020 | Page: 1 of 1 | Answers: 6 | Views: 1,642
Casinonutzer1307
Hello,

I have entered my second name in the registration (EnergyCasino), as it is in the passport

My Deposit method (bank account, MuchBetter) and my proof of address (invoices) run under my first and last name without the middle name

My question, I would like to withdraw a little money soon and wanted to know if there can be problems with the Verification / withdrawal, or whether I should rather clarify it in advance with the casino support

Thanks for any answers

LG

This post has been translated automatically

Casinonutzer1307
Does no one have experience with such a case, or knows? Unfortunately, the support can not help me?

This post has been translated automatically

Julian
Elite
Hello casino user1307,

I myself give out of habit my middle name almost nowhere, on my bank and other "important" service providers it is of course registered, but in casinos I have always found it unnecessary.
Have me in this regard to be honest but also never thought about it.

In all the years I had never had a problem with a Verification, let alone with a payout.

As long as your first & last name is entered correctly, I don't think there will be a problem.
Ultimately, however, I am only describing my personal experience here.

If you really have concerns about it, it would of course not hurt to contact the customer support to provide yourself with more security, to save you headaches in the future, before you break your head with every withdrawal.

If you have already been successfully verified at the casino with your documents, the problem should usually be considered solved anyway.

This post has been translated automatically

krabbe666
Rookie
I never give my middle name, but I have been asked to add it to my profile. But there were never problems in this regard

This post has been translated automatically

Casinonutzer1307
Thanks for the answers,
at the casino I have also indicated the second name (as in the passport). At my bank and utilities, however, is only first and last name indicated

Never had problems with Verification at other casinos. One hears only with some casinos that they use all loopholes to not have to pay out wins, hence my concerns in this case

Verfierziert I am unfortunately not yet, since I have not yet made a withdrawal. That said, I hope they don't make any problems with verification

This post has been translated automatically

Casinonutzer1307
I have now requested an amount of 650€ for payment. When I asked support again about the name, they told me that only the responsible office would ask/answer any questions after submitting the documents. Well, not a very satisfactory answer

I am curious whether documents will be requested at all for this amount. I would have the Deposit already back in and still plenty of credit to try my luck again

This post has been translated automatically

achtspuren
Visitor
I also have a middle name, which I do not use in normal life. However, this is visible in the passport, but not indicated at the bank.

It was until now always so that after Perso Verification, the second name directly taken over into my account, on the part of the casino.

I have never had any problems in this regard.

This post has been translated automatically

Hot Topics3rd May. 2024 at 12:49 am CEST

GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately