Platincasino accepts all documents except my ID front page

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Jaze17

Topic Creator

Forum posts: 1 Member since: 11.07.2022

Platincasino accepts all documents except my ID front page

11th Jul. 2022, at 01:14 pm CEST#1

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Platin Casino accepts all documents except my ID front
I have written to customer support several times, no reply. i tried Live Chat,i get kicked out.
Each time I send my ID again and each time it says rejected.All other documents have been accepted with no problems. Of course this happens when I want to cash out. What can I do?:(
I am currently really dependent on the money and therefore no longer play. wanted to pay me again the last win that I have already won 2 weeks ago . And have so far no feedback from platincssino.. please help me

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Anonym

verified

Former Member

Platincasino accepts all documents except my ID front page

11th Jul. 2022, at 01:42 pm CEST#2

1 Like

Liked this post: krabbe666

Why don't you take a new photo of the front side? Or is it blurred? Everything must be clearly visible.
Or has the ID card expired?

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Experienced

Sahip74

Forum posts: 268 Member since: 27.05.2018

Platincasino accepts all documents except my ID front page

12th Jul. 2022, at 05:12 am CEST#3

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Jaze17 wrote on 07/11/2022 at 13:14: Platin Casino accepts all documents except my ID front
I have written to customer support several times, no reply. i tried Live Chat,i get kicked out.
Each time I resend my ID and each time it says rejected.All other documents were accepted with no problems. Of course this happens when I want to cash out. What can I do?:(
I am currently really dependent on the money and therefore no longer play. wanted to pay me again the last win that I have already won 2 weeks ago . And have so far no feedback from platincssino.. please help me

Is vacation time!! Sitting with our coal on Ibiza.have 2 weeks ago my account canceled, goes only via support with e-mail
So far also no response.

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Expert

Donnie

Forum posts: 2.837 Member since: 07.10.2021

Platincasino accepts all documents except my ID front page

12th Jul. 2022, at 01:04 pm CEST#4

1 Like

Liked this post: Myngmyng

Finally puts this casino on the blacklist☝

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Top Member

Hidaruma

Forum posts: 930 Member since: 16.12.2020

Platincasino accepts all documents except my ID front page

12th Jul. 2022, at 01:20 pm CEST#5

1 Like

Liked this post: Anonym

Can not understand all these negative contributions about the Verification at Platin. Went with me quickly. Have submitted there the wrong photos of my KK. An email came with specific instructions.

Ask Caro if she can help you. She has helped with such things many times. I assume that you are submitting incorrect photos.

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Expert

Caro

verified

Forum posts: 1.839 Member since: 12.12.2018

Platincasino accepts all documents except my ID front page

12th Jul. 2022, at 01:24 pm CEST#6

1 Like

Liked this post: Anonym

I messaged Jaze17 shortly after he opened the thread. Unfortunately he was no longer online until today...

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Rookie

Myngmyng

Forum posts: 71 Member since: 13.01.2022

Platincasino accepts all documents except my ID front page

3rd Aug. 2022, at 06:13 pm CEST#7

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QED
Platin simply shills its customers.
Sad but true.
Has become a lousy dirt store.
The only competent and eager support I ever had in the chat was Benjamin
But in the end he couldn't help me either.

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Anonym

verified

Former Member

Platincasino accepts all documents except my ID front page

3rd Aug. 2022, at 06:24 pm CEST#8

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Myngmyng wrote on 08/03/2022 at 18:13: QED
Platin simply shills its customers.
Sad but true.
Has become a lousy dirt store.
The only competent and effortful support I ever had in chat was Benjamin
But in the end he couldn't help me either.

As already written in your thread the solution is relatively simple. You have to contact Paysafecard and ask them for your transactions. Despite the account cancellation, the data will of course be archived.

If you refuse, then you have only one option, namely the arbitration board eCOGRA.
https://ecogra.org/contact

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Rookie

Myngmyng

Forum posts: 71 Member since: 13.01.2022

Platincasino accepts all documents except my ID front page

3rd Aug. 2022, at 07:28 pm CEST#9

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Liked this post: Jay88

Royal777 wrote on 03/08/2022 at 18:24

As already written in your thread the solution is relatively simple. You have to contact Paysafecard and ask them for your transactions. Despite the account cancellation, the data will of course be archived.

If you refuse, then you have only one option, namely the arbitration board eCOGRA.
https://ecogra.org/contact

This is only one of the obstacles that Platin has put in my way.

Besides, I deposited with zimpler and not with Paysafecard.

The photos of my bank card were rejected, when asked I get no answer why that is so.

And the electricity bill, which is 6 weeks old, is also not accepted.
Also without explanation

I'm just tired of being harassed for no reason.

And even if I were to fight my way through it now, what's the point?
With the next payment, the same terror starts all over again, no thanks.
I give up and close my account there, my time and energy for it is too bad
Too bad about all the money that has landed in this shit store but I'm just fed up

This post has been translated automatically

Casino verification: Platincasino accepts all documents except my ID front page

Platincasino accepts all documents except my ID front page

Platincasino accepts all documents except my ID front page

Platincasino accepts all documents except my ID front page

Platincasino accepts all documents except my ID front page

Platincasino accepts all documents except my ID front page

Platincasino accepts all documents except my ID front page

Platincasino accepts all documents except my ID front page

Platincasino accepts all documents except my ID front page

Platincasino accepts all documents except my ID front page

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