Hello xxxx,
we hope you are enjoying your time at Boombang VIP.
We contacted you because we noticed that you have been very active lately. We take the safety and well-being of our players very seriously and with that in mind, we wanted to make sure that everything is okay with you and that you are happy with your play at BoomBangVIP.
We just want to remind you of our player safety tools that can help you stay in control of your gaming experience should you ever need them. As a Responsible gaming operator, we want to make sure that our players don't spend more than they can afford and want to make sure that gaming is fun.
You can find out more about this under the "Play Safely" tab in your player account. If you have any questions, please do not hesitate to contact us. As part of our commitment to providing a safe and responsible gaming environment, we regularly review our customer limits. For this reason, we set net loss limits for some player accounts to provide additional security to our customers.
After reviewing your account and the documents you provided, we have set a net loss limit of €200/month for your account in accordance with our current obligations to protect our players.
If you would like us to verify the current limit, we ask that you provide us with additional documentation regarding your income.
At this time, we respectfully request that you provide proof of any income you may be receiving. These documents can also be used if you would like us to verify your current limit.
If you are currently unemployed, we will need a benefit statement (PDF format) with all of your information, benefit issuance information, weekly / fortnightly / monthly benefit amounts you are eligible for, & the start & end period you are eligible for these benefits.
Source of Deposits: This document shows proof of income deposited into your bank account. If you are depositing with us using the same bank, a bank statement from the last 3 months will suffice. If you use another Deposit method, we will also need proof of the transfer from your bank account where your income is received to the other account you use for the deposit. For example, if you deposit with us using an e-wallet funded by your bank account, we will require a copy of your bank statement showing the last 3 months of transactions, as well as a statement from your e-wallet.
Your privacy is taken very seriously and you can be assured that we will only use the requested information for compliance purposes. Your records will be treated with the utmost confidentiality and will be processed and stored by us in accordance with the requirements of the General Data Protection Regulation and our Privacy Policy
Thank you in advance for your understanding. Please reply to this email or contact our customer service if you have any questions.
Sincerely yours,
Sincerely,
Caterina
Boom Bang VIP Support Team
GamblerK795 wrote on 01/25/2022 at 7:53 PM
Caterina
25. Jan, 18:13
Hello xxxx,
we hope you are enjoying your time at Boombang VIP.
We contacted you because we noticed that you have been very active lately. We take the safety and well-being of our players very seriously and with that in mind, we wanted to make sure that everything is okay with you and that you are happy with your play at BoomBangVIP.
We just want to remind you of our player safety tools that can help you stay in control of your gaming experience should you ever need them. As a Responsible gaming operator, we want to make sure that our players don't spend more than they can afford and want to make sure that gaming is fun.
You can find out more about this under the "Play Safely" tab in your player account. If you have any questions, please do not hesitate to contact us. As part of our commitment to providing a safe and responsible gaming environment, we regularly review our customer limits. For this reason, we set net loss limits for some player accounts to provide additional security to our customers.
After reviewing your account and the documents you provided, we have set a net loss limit of €200/month for your account in accordance with our current obligations to protect our players.
If you would like us to verify the current limit, we ask that you provide us with additional documentation regarding your income.
At this time, we respectfully request that you provide proof of any income you may be receiving. These documents can also be used if you would like us to verify your current limit.
If you are currently unemployed, we will need a benefit statement (PDF format) with all of your information, benefit issuance information, weekly / fortnightly / monthly benefit amounts you are eligible for, & the start & end period you are eligible for these benefits.
Source of Deposits: This document shows proof of income deposited into your bank account. If you are depositing with us using the same bank, a bank statement from the last 3 months will suffice. If you use another Deposit method, we will also need proof of the transfer from your bank account where your income is received to the other account you use for the deposit. For example, if you deposit with us using an e-wallet funded by your bank account, we will require a copy of your bank statement showing the last 3 months of transactions, as well as a statement from your e-wallet.
Your privacy is taken very seriously and you can be assured that we will only use the requested information for compliance purposes. Your records will be treated with the utmost confidentiality and will be processed and stored by us in accordance with the requirements of the General Data Protection Regulation and our Privacy Policy
Thank you in advance for your understanding. Please reply to this email or contact our customer service if you have any questions.
Sincerely yours,
Sincerely,
Caterina
Boom Bang VIP Support Team
Are they stupid or what?!
The e-mail I also received a few weeks ago.und so much I have paid there not at all. One reads here lately more and more often that people have problems there. I no longer play there.
BoomBang VIP
Nobody has liked this post so far
Caterina
25. Jan, 18:13
Hello xxxx,
we hope you are enjoying your time at Boombang VIP.
We contacted you because we noticed that you have been very active lately. We take the safety and well-being of our players very seriously and with that in mind, we wanted to make sure that everything is okay with you and that you are happy with your play at BoomBangVIP.
We just want to remind you of our player safety tools that can help you stay in control of your gaming experience should you ever need them. As a Responsible gaming operator, we want to make sure that our players don't spend more than they can afford and want to make sure that gaming is fun.
You can find out more about this under the "Play Safely" tab in your player account. If you have any questions, please do not hesitate to contact us. As part of our commitment to providing a safe and responsible gaming environment, we regularly review our customer limits. For this reason, we set net loss limits for some player accounts to provide additional security to our customers.
After reviewing your account and the documents you provided, we have set a net loss limit of €200/month for your account in accordance with our current obligations to protect our players.
If you would like us to verify the current limit, we ask that you provide us with additional documentation regarding your income.
At this time, we respectfully request that you provide proof of any income you may be receiving. These documents can also be used if you would like us to verify your current limit.
If you are currently unemployed, we will need a benefit statement (PDF format) with all of your information, benefit issuance information, weekly / fortnightly / monthly benefit amounts you are eligible for, & the start & end period you are eligible for these benefits.
Source of Deposits: This document shows proof of income deposited into your bank account. If you are depositing with us using the same bank, a bank statement from the last 3 months will suffice. If you use another Deposit method, we will also need proof of the transfer from your bank account where your income is received to the other account you use for the deposit. For example, if you deposit with us using an e-wallet funded by your bank account, we will require a copy of your bank statement showing the last 3 months of transactions, as well as a statement from your e-wallet.
Your privacy is taken very seriously and you can be assured that we will only use the requested information for compliance purposes. Your records will be treated with the utmost confidentiality and will be processed and stored by us in accordance with the requirements of the General Data Protection Regulation and our Privacy Policy
Thank you in advance for your understanding. Please reply to this email or contact our customer service if you have any questions.
Sincerely yours,
Sincerely,
Caterina
Boom Bang VIP Support Team
Are they stupid or what?!
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BoomBang VIP
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The e-mail I also received a few weeks ago.und so much I have paid there not at all. One reads here lately more and more often that people have problems there. I no longer play there.
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In the beginning it was great too. But read through the posts over the last few weeks: https://www.gamblejoe.com/forum/online-casinos/allgemeines/boombang-vip-erfahrungen-252584/52/
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garfield68
This is really total madness 😂
Such a greasy patronizing email I do not want to receive no matter how much I have deposited and lost 🤮
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