Topic created on 09th Jun. 2020 | Page: 1 of 1 | Answers: 3 | Views: 1,418
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Account locked/ Incorrect data
9th Jun. 2020, at 08:12 pm CEST#1
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Hello all,
i created an account at Wunderino back then, unaware that the data must be completely correct so that I can withdraw money. Very stupid I know, but just had no idea
:D Did not want then that mail or anything else comes home. Now I had a larger win initially 1200€ then to 400€ gambled away again and now my account was blocked. Have the email support directly written and also directly which data are wrong and which are right. They said the change would normally be no problem, I should just send my ID and an invoice not older than 3 months. In the meantime, I got my new ID card and sent everything as they wanted. Now I have received an email from them that points me to the terms and conditions and that they have blocked my account and have withdrawn the wins. Where they see that I have money on it, of course, verify nothing -.- I hope you can tell me whether I somehow get to my money or not. Thanks in advance.
Comments like, why do you give false data, etc. bring me nothing, thank you
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Account locked/ Incorrect data
9th Jun. 2020, at 08:19 pm CEST#2
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You have no possibility to get your win. However, the casino is obliged to return your last Deposit and you will have to pay it out.
If you do not accept this, you will have to contact the MGA. They will not be able to help you in this case...
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Account locked/ Incorrect data
9th Jun. 2020, at 08:22 pm CEST#3
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Ok thanks for the info. And why only the last? That would be with me nähmlich only 10 euros
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Account locked/ Incorrect data
9th Jun. 2020, at 08:26 pm CEST#4
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nico_hl01 wrote on 09.06.2020 at 20:22: Ok thanks for the info. And why only the last one? That would be with me nähmlich only 10 euros
Because you have requested a payout with the last deposit. With false data you can log in anywhere, be it in the casino or when ordering a pizza.
Account locked/ Incorrect data
Nobody has liked this post so far
i created an account at Wunderino back then, unaware that the data must be completely correct so that I can withdraw money. Very stupid I know, but just had no idea
:D Did not want then that mail or anything else comes home. Now I had a larger win initially 1200€ then to 400€ gambled away again and now my account was blocked. Have the email support directly written and also directly which data are wrong and which are right. They said the change would normally be no problem, I should just send my ID and an invoice not older than 3 months. In the meantime, I got my new ID card and sent everything as they wanted. Now I have received an email from them that points me to the terms and conditions and that they have blocked my account and have withdrawn the wins. Where they see that I have money on it, of course, verify nothing -.- I hope you can tell me whether I somehow get to my money or not. Thanks in advance.
Comments like, why do you give false data, etc. bring me nothing, thank you
This post has been translated automatically
Account locked/ Incorrect data
Nobody has liked this post so far
If you do not accept this, you will have to contact the MGA. They will not be able to help you in this case...
This post has been translated automatically
Account locked/ Incorrect data
Nobody has liked this post so far
This post has been translated automatically
Account locked/ Incorrect data
Nobody has liked this post so far
Because you have requested a payout with the last deposit. With false data you can log in anywhere, be it in the casino or when ordering a pizza.
This post has been translated automatically