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HerrNoob, on 17th May. 2024 at 01:38 pm CEST
Won 7000€ with real money, then played with 150€ bonus. Difficulties...
Nobody has liked this post so far
I have won at LocoWin 7000€ with real money and then played with a bonus in the amount of 150€, where I have not adhered to the conditions out of ignorance (too high stake and wrong games)
At the support, an employee now said that there could be difficulties with the payout, because I mixed real money with bonus money.
I am still waiting for feedback from the financial service Provider regarding my withdrawal.
I am afraid that the 7000€ are now gone. Whereas I have won with real money and the bonus was credited to me just so.
Can you help me what I can do?
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Won 7000€ with real money, then played with 150€ bonus. Difficulties...
Nobody has liked this post so far
Mixing real money and bonus is never good. This inevitably leads to technical problems. You have no choice but to wait. Meanwhile, I would fight through the ABGs and Bonus terms in your place, possibly you will find there already hints what will happen.
The best way to do this is to use the search function in the T&Cs by pressing CTRL + F and searching for the relevant terms, e.g. "Prohibited" / "Real money" / "Bonus money"...
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Won 7000€ with real money, then played with 150€ bonus. Difficulties...
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So if they seriously do not pay you 7000€, which you had on the account BEFORE the bonus, then that is simply fraud. And with Loco I would not be surprised
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Won 7000€ with real money, then played with 150€ bonus. Difficulties...
Nobody has liked this post so far
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Won 7000€ with real money, then played with 150€ bonus. Difficulties...
Nobody has liked this post so far
I ask myself the same ^^ Possibly Cashback or any rewards, free spins?
150€, not 150%
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Won 7000€ with real money, then played with 150€ bonus. Difficulties...
Nobody has liked this post so far
Had yesterday in my profile the display, which stands to me 19, 36 euros Cashback
Have gekukt earlier, on my account is nothing on it
Thought that would be like bluvegas and Woopwin,
the Monday at 6 o'clock Casback on the account is
Support was not available,
have now written contact form.
Can anyone explain this?
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Won 7000€ with real money, then played with 150€ bonus. Difficulties...
Nobody has liked this post so far
No, the 150€ bonus credit I suddenly had on my account without activating anything. Probably due to reaching some new level.
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Won 7000€ with real money, then played with 150€ bonus. Difficulties...
Liked this post: Anonym
Then you should be purely logical the money that was won in advance not be canceled especially since you have then nothing explicitly accepted
Basically, I think it is very questionable when funds are booked in the middle of the game and are then even Bonus money because how should the customer notice that if he does not receive a message know so far only with real money so
Contact GJ I think to have a third party on board is currently better then the case may be more closely examined and not simply stamped as a bonus violation
Should that also bring nothing which I now times not believe the arbitration board will certainly have joy in the case that is almost a case as from the textbook
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Won 7000€ with real money, then played with 150€ bonus. Difficulties...
Nobody has liked this post so far
That would be really brazen, if my entire credit would be gone. Judging by the ratings, you have to be prepared for anything..
Thanks for your support! Where can I contact GJ?
I will now wait and see what happens to my credit and if my fears are confirmed, then contact GJ.
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Won 7000€ with real money, then played with 150€ bonus. Difficulties...
Liked this post: Anonym
If you scroll down you will see the team I think Sabine is currently responsible for Gammix and has good contact with the contacts of the casino maybe it would be good to contact her before a decision of the casino
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