Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Bonus & offers: Promotion: 60 Freespins a`5€/ Discussion and experience thread (Page 9)

Topic created on 06th Nov. 2018 | Page: 9 of 18 | Answers: 171 | Views: 34,504
Markus85LEV
Rookie
I have now filled out the form at the MGA. Anyone else ?

PS: But nothing will happen anyway. MGA is also just a Korrputer dirt pile. I am firmly convinced that you just buy a license there and at the MGA in the office sits a gatekeeper who keeps the PC running over which the autoreply mails are sent. I don't think any person on the planet has ever received any further feedback.

This post has been translated automatically

blizzard1986
Experienced
Just done.

D ear Sir/Madam,
Thank you for contacting the Malta Gaming Authority.
Please note that this is an automatically generated acknowledgment and does not signify that your email has been read or that action has been taken. You will receive a formal acknowledgement once your case has been accepted.
Once accepted your case will be addressed in the order it was received and we will seek to keep you updated with any developments pertinent to your dispute.
Typically a complaint case takes between 3 to 4 weeks or longer to be concluded since this depends strictly on the gravity of the complaint and the associated level of investigation required.

MGA Player Support Team




Drueckglueck I now have 240€ realbalance and 111€ bonus am times curious if and when the Bo nus is deleted. Werd times for fun later Deposit a few € there and play. Whether they then delete everything including realmoney? P.s 60 Freespins still active before 5 Mins tested at the colleague!

This post has been translated automatically

Anonym
Actually, I wanted to let it rest and tick off the thing..since these Freisspiele are probably still active, I'm really p**sed now. I'll wait and see what happens with my real money at Playojo..should this be deleted, which I assume, I write the MGA also. Because this is now really brazen...

This post has been translated automatically

MergimZe
Visitor
I had at DrückGlück just under 6000 € ... also had to convert no longer so much and zack everything gone eh is really awesome what they pull off there... Especially since the freespins are still active... So who are they kidding? Call it a system error and cancel people's money who are then winning, but do not fix the "system error"? This is not a system error and the money should be due to all of us... p**ses me off

This post has been translated automatically

blizzard1986
Experienced
MergimZe wrote on 07.11.2018 at 13:13 clock: I had at DrückGlück just under 6000 € ... also had to convert no longer so much and bang all gone eh is really awesome what they pull off there... Especially since the freespins are still active... So who do they want to fool? Call it a system error and cancel people's money who are then winning, but do not fix the "system error"? This is not a system error and the money should be due to all of us... p**ses me off!

That's how it is please write all the MGA people! and don't get 10 freespins thrown at you

Hab jetztimmernoch at 6 casinos of the group Bonus money and at Drueckgedöns even 240 € real money + 111 € bonus

This post has been translated automatically

MergimZe
Visitor
blizzard1986 wrote on 07/11/2018 at 13:17
So it ises please write all of the MGA people! and don't get 10 freespins thrown at you

Hab jetztimmernoch at 6 casinos of the group Bonus money and at Drueckgedöns even 240 € real money + 111€ bonus

Can you write to them in German? And do you have the email or where do you have to write to them?

This post has been translated automatically

blizzard1986
Experienced
https://www.mga.org.mt/support/online-gaming-support/

In case of need with English translator.

This post has been translated automatically

tanjakl
Rookie
What is wrong with you? None of you has lost, everyone who can think reasonably clearly will not really have thought that you just get free spins in this amount.

It's stupid that they are apparently still online, but even system errors can not always be fixed so easily, no one knows what's really going on.
Really like the vultures here, and who is so stupid and then still deposited that is no longer to help anyway.

Such things happen everywhere at savings banks, etc., so long story short, right to the money has no one

This post has been translated automatically

Sahip74
Experienced
Bvb1995 wrote on 07/11/2018 at 12:03 pm: Rather think it's about taxes or something

That I also believe is always end of the year, a friend of mine once had a casino he tells times soas.I ask him times.

This post has been translated automatically

K****t
tanjakl wrote on 07.11.2018 at 13:32: What's wrong with you? None of you lost, everyone who can think reasonably clearly will not really have thought that you just get free spins in this amount as a gift.

It's stupid that they are apparently still online, but even system errors can not always be fixed so easily, no one knows what's really going on.
Really like the vultures here, and who is so stupid and then still deposited that is no longer to help anyway.

This happens everywhere at savings banks, etc., so long story short, right to the money has no one

It's not just about the canceled wins, but about the fact that for at least two days these spins are still active everywhere and apparently some were asked to pay in extra for it.
System errors can be easily fixed, e.g. you can just take this slot offline is a matter of seconds.
Since they don't, I think it's more likely fraudulent deception behind it. Or ignorance. I don't know, but it should not be taken lightly.

This post has been translated automatically

Hot Topics5th May. 2024 at 12:57 pm CEST

GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately