Hello,
I have in an online casino in which I like to play more often but rather little win suddenly had a 500 € credit ... of course I was clear I have to implement it often ... did not know at first how often so I started to play "justforfun" But unlike expected I got with 2 € free spins and won well over 7000 € ... wow I thought to myself and looked in my overview and there I saw the 500 € As a bonus and the rest as real money ... I tried of course immediately pay out ... but it said it would not be possible because I have an open bonus ... ok I thought I just keep playing ... and what can I say in 2 days I managed to earn over 14000 € on my account ... suddenly the field bonus was gone and it was all in real money (even titled) there ... I could not believe my luck because I've never really had such a win.. so currently stand 5000€ in payout and 9400€ in real money After countless attempts to reach someone via chat or phone I could then but 2 days ago with an employee on the phone (in English) to explain to me that I would get a maximum of 1000€ payout he he reports ... well of course until now no one has reported Is that legal ? Okay I understand I have played with the money of the casino but I have earned the required points Achja I have not played with unauthorized bets! Lg Would be happy about answer thanks
I am new here and need advice please
Nobody has liked this post so far
I have in an online casino in which I like to play more often but rather little win suddenly had a 500 € credit ... of course I was clear I have to implement it often ... did not know at first how often so I started to play "justforfun" But unlike expected I got with 2 € free spins and won well over 7000 € ... wow I thought to myself and looked in my overview and there I saw the 500 € As a bonus and the rest as real money ... I tried of course immediately pay out ... but it said it would not be possible because I have an open bonus ... ok I thought I just keep playing ... and what can I say in 2 days I managed to earn over 14000 € on my account ... suddenly the field bonus was gone and it was all in real money (even titled) there ... I could not believe my luck because I've never really had such a win.. so currently stand 5000€ in payout and 9400€ in real money After countless attempts to reach someone via chat or phone I could then but 2 days ago with an employee on the phone (in English) to explain to me that I would get a maximum of 1000€ payout he he reports ... well of course until now no one has reported Is that legal ? Okay I understand I have played with the money of the casino but I have earned the required points Achja I have not played with unauthorized bets! Lg Would be happy about answer thanks
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I am new here and need advice please
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TranceBabe
first of all congratulations on your big win.
Before you can expect further help here, please provide more information:
1. which casino are you playing at?
2. have you already completed the Verification process at this casino?
... ..
Everything else will look then!
VG Tomi559
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I am new here and need advice please
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I am new here and need advice please
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Sarkasto
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I am new here and need advice please
Nobody has liked this post so far
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I am new here and need advice please
Nobody has liked this post so far
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