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Wunderwins: Wunderwins blocks delivery of mails

Topic created on 13th Apr. 2024 | Page: 1 of 2 | Answers: 16 | Views: 701
Daniel1988
Experienced
Evening everyone 😊

We've been reading more and more complaints about Wunderwins here in the forum and have had a lot of negative experiences about this casino ourselves for some time now.
Yesterday evening, the action that finally broke the camel's back.
As I have not been able to reach anyone in the Live Chat for six months, I have communicated my concerns via email, always in a factual manner and using the appropriate choice of words.
In response to my first message, about 2 months ago, I was told to send the casino screenshots of the NO Deposit promotions.
Since I don't get any notifications from the casino myself, for whatever reason, I took them from the GJ forum.
No response to my request, then the next attempt 2 days ago.
I sent them my transaction history, which clearly shows that I am entitled to the free spins, just like you.
Yesterday evening I just wanted to ask if nobody wants to take me seriously and suddenly I see that I can no longer send Wunderwins mails and have been blocked!
With all due respect, how can you be so damn cheeky?
You deposit there several times and then something like this!
Can certain casinos now really do what they want, change their terms and conditions and arbitrarily delay payouts?
It's all getting more and more out of hand 😡

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Donnie
Expert
I haven't received any emails from Wunderwins for a long time, but there are always free spins in my account when there are any. Newsletters are actually active. I think the GJ team could make contact if necessary, but it's also not the point of asking GJ all the time like when Caro and Sabine were still there. Some casinos are really just spinning their wheels. In the end, they can do what they want, just no German license. They get negative reviews but some people don't seem to mind. Avoid wherever possible

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Langhans
Expert
The fact that sending screenshots from the Gamble Joe forum to casinos to prove something is somewhat inappropriate and undesirable has already been mentioned here. Unfortunately, I can't say any more about Wunderwins...Everything was actually normal until about a year ago ...Now I don't get any emails, no notifications...or anything else without having unsubscribed. But neither do free spins

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Donnie
Expert
I personally have never mentioned GJ in a casino, i.e. taken screenshots from here and uploaded them there or mentioned it at all. Just said I deleted the promo mails and when I logged in, a pop-up with the free spins appeared. If they don't want to pay out avoid forever

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Langhans
Expert

Donnie wrote on 13.04.2024 at 22:18: I personally have never mentioned GJ in a casino, i.e. taken screenshots from here and uploaded them there or mentioned it at all. Would have just said deleted the promo mails and when logging in pop-up with the free spins. If they don't want to pay out, avoid them forever

No, it was someone else here and the topic made quite a splash or caused some outrage

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garfield68
Elite

Donnie wrote on 13.04.2024 at 21:48: I haven't received any emails from Wunderwins for a long time, but free spins are always in my account when there are some. Newsletters are actually active. I think the GJ team could make contact if necessary, but it's not the point of revenge to constantly ask GJ like before, even when Caro and Sabine were still there. Some casinos are really just spinning their wheels. In the end, they can do what they want, just no German license. They get negative reviews but some people don't seem to mind. Avoid wherever possible

exactly the same with me, all newsletters are on, but I don't get any mails from wunderwinns. but if someone posts the free spins here, I actually always have them in my account. very strange, I always get the mails or sms from the other casinos in the group.

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Daniel1988
Experienced

Donnie wrote on 13.04.2024 at 21:48: I haven't received any emails from Wunderwins for a long time, but free spins are always in my account when there are some. Newsletters are actually active. I think the GJ team could make contact if necessary, but it's also not the point of revenge to constantly ask GJ like before, even when Caro and Sabine were still there. Some casinos are really just spinning their wheels. In the end, they can do what they want, just no German license. They get negative reviews but some people don't seem to mind. Avoid wherever possible

Of all the Starscream booths, one is apparently allowed to dance completely out of line.

It would have been the least I could do to respond to my request and communicate sensibly, this bullshit with the Live Chat queue is also a mystery to me!
There have been quite a few bonus promotions posted by these casinos in the last few weeks.
Then everyone should be entitled to it!
I didn't do anything to the casino and therefore I can't understand such behavior.
The main thing is to take the money, the stupid player....

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Daniel1988
Experienced

Langhans wrote on 13.04.2024 at 21:59: The fact that sending screenshots from the Gamble Joe forum to casinos to prove something is somewhat inappropriate and undesirable has already been discussed here. Unfortunately, I can't say any more about Wunderwins...Everything was actually normal until about a year ago ...Now I don't get any emails, no notifications...or anything else without having unsubscribed. But neither do free spins

The only way to somehow prove to them that the bonus exists, or rather they know that themselves, after all they offer it 😂

I never deactivated the newsletter and then they come with screenshots 🤦

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Daniel1988
Experienced

Donnie wrote on 13.04.2024 at 22:18: I personally have never mentioned GJ in a casino, i.e. taken screenshots from here and uploaded them there or mentioned it at all. Would have just said deleted the promo mails and when logging in came pop-up with the free spins. If they don't want to pay out, avoid them forever

Don't do it anymore, just having to send them screenshots of the promotion is a complete mockery.

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Daniel1988
Experienced

garfield68 wrote on 14.04.2024 00:08:

exactly the same with me, all newsletters are on, but I don't get any mails from wunderwinns. but if someone posts the free spins here, I actually always have them in my account. very strange, I always get the mails or sms from the other casinos in the group.

Deposited very often, no notifications, no pop up when logging in and no free spins in the game.

Never had any problems with any other casinos!

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daian75
Visitor
Hello, my email also blockir, depositor in this week more like 6000 euro, i have to show again from where i have money, whole casino is a scam !!!!!!

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Donnie
Expert

daian75 wrote on 19.04.2024 at 12:15: Hello, my email also block, depositing this week more like 6000 euro, I have to show again from where I have money, whole casino is a scam !!!!!!

Then don't play there mehr🤦‍♂️

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Max_Bet
Expert

daian75 wrote on 19.04.2024 at 12:15: Hello, my email also blockiren, Deposit in this week more like 6000 euro, I have to show again from where I have money, whole casino is a scam !!!!!!

So somehow logical that with 6k/week they want to know where the money comes from, right? And what's with all your yelling about fraud? Somehow you don't seem to want to understand the background...?

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Hidaruma
Top Member

daian75 wrote on 19.04.2024 at 12:15: hello, my email also blockiren, depositing this week more like 6000 euro, i have to show again from where i have money, whole casino is a scam !!!!!!



When you register here you should have to take a test to at least A1. It makes your eyes hurt.
It's obvious that such people have problems understanding the casino.

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mtorero
Rookie

daian75 wrote on 19.04.2024 at 12:15: Hello, my email also blockiren, Deposit in this week more like 6000 euro, i have to show again from where i have money, whole casino is a scam !!!!!!

When a bio-German tries to sound like a foreigner...

How boring your life must be you poor troll

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