on 06.06.20 I instructed 15 euros via Klarna; I was surprised that the money was still not booked after 20 min. The chat told me that I should wait a little longer. Money was debited according to the rules. After a few days I contacted them again and was told that an error had occurred and that the money should be in my account within 5 days. Pustekuchen ... so, renewed chat request with copy of the account statement. One would contact me by email ... to date nothing happens. Today I asked again politely & now I should please send in all my account statements, from 06.06. until now. I do not want this, because it is my private data. In the last account statement, you could see the debit exactly, including the processing number. What else can I do? Am at a loss ... thank you
gamble1 wrote on 22.06.2020 at 19:46: Actually, you would have to contact Klarna in such a case was with me once at sunmaker so when I had the problem via Sofort
got the money back automatically from Klarna after a few days
Ok, thank you very much. Then I will try it. Find it just a pity how Wildz stalls me, or similar.
Wildz is not at fault here - it's (almost always) up to the payment processor. Since Wildz does not have access to the databases of the payment service providers it can not speed up anything since you can not check the payment process.
Latino wrote on 06/22/2020 at 8:36 pm: @cleopatra:
Wildz is not at fault here - it's (almost always) up to the payment service provider. Since Wildz doesn't have access to the databases of the payment service providers it can't accelerate anything since you can't check the payment process.
Well, all this correspondence with promises: they will definitely get back to you, as well as the message that the money will be charged back in 5 days, I find a bit strange
cleopetra wrote on 22.06.2020 at 22:03
Well, this whole correspondence with promises & promises: they would certainly get in touch, as well as the message that the money will be charged back in 5 days, I find a bit strange.
As a rule, it is also always booked back in about +/- 5 days, therefore warscheinlich the statement
Wildz does not return deposited money
Nobody has liked this post so far
on 06.06.20 I instructed 15 euros via Klarna; I was surprised that the money was still not booked after 20 min. The chat told me that I should wait a little longer. Money was debited according to the rules. After a few days I contacted them again and was told that an error had occurred and that the money should be in my account within 5 days. Pustekuchen ... so, renewed chat request with copy of the account statement. One would contact me by email ... to date nothing happens. Today I asked again politely & now I should please send in all my account statements, from 06.06. until now. I do not want this, because it is my private data. In the last account statement, you could see the debit exactly, including the processing number. What else can I do? Am at a loss ... thank you
This post has been translated automatically
Wildz does not return deposited money
Nobody has liked this post so far
This post has been translated automatically
Wildz does not return deposited money
Nobody has liked this post so far
Then I pay twice ...
This post has been translated automatically
Wildz does not return deposited money
Nobody has liked this post so far
It was debited from my account, just supposedly not arrived at Wildz ...
This post has been translated automatically
Wildz does not return deposited money
Liked this post:
cleopetra
got the money after a few days automatically back from Klarna
This post has been translated automatically
Wildz does not return deposited money
Nobody has liked this post so far
Ok, thank you very much. Then I will try it. Find it just a pity how Wildz stalls me, or similar.
This post has been translated automatically
Wildz does not return deposited money
Liked this post:
cleopetra
Wildz is not at fault here - it's (almost always) up to the payment processor. Since Wildz does not have access to the databases of the payment service providers it can not speed up anything since you can not check the payment process.
This post has been translated automatically
Wildz does not return deposited money
Nobody has liked this post so far
Well, all this correspondence with promises: they will definitely get back to you, as well as the message that the money will be charged back in 5 days, I find a bit strange
This post has been translated automatically
Wildz does not return deposited money
Liked this post:
cleopetra
As a rule, it is also always booked back in about +/- 5 days, therefore warscheinlich the statement
This post has been translated automatically
Wildz does not return deposited money
Liked this post:
cleopetra
You have to contact Klarna, your money comes back but it takes quite a long time with me it was 3 or 4 weeks...
LG
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