Wildz: [solved] Created a second account without knowing that it is not allowed
Topic created on 27th Aug. 2020 | Page: 1 of 2 | Answers: 12 | Views: 2,361
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[solved] Created a second account without knowing that it is not allowed
27th Aug. 2020, at 11:50 am CEST#1
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Afternoon,
About my problem:
I have created a second account, because I could no longer Deposit on the old account. Since I have probably not completely written out my first name when registering, but only used the short form. A few months ago this did not cause any problems.
So I made myself a new account and deposited 450€ (I didn't use any bonus)
After a long back and forth I tried to withdraw 500€.
But that did not work, because the bank account is deposited with the other account.
Then I described the situation to the live support. They first made me aware that it is forbidden.
Then I got the message that multiple accounts can be deleted.
Have now tried to make the withdrawal to another account.
Can the withdrawal still be made now?
Have then seen a similar post here.
Caro have probably been able to save the situation
Can you help with this please also?
[solved] Created a second account without knowing that it is not allowed
27th Aug. 2020, at 12:28 pm CEST#2
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This looks bad.
You should have read the terms and conditions, it says that you can only create one account.
Which casino is it then?
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[solved] Created a second account without knowing that it is not allowed
27th Aug. 2020, at 12:35 pm CEST#3
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upola wrote on 27.08.2020 at 12:28 pm: That looks bad.
You should have read the terms and conditions, it says that you can only create one account.
Which casino is it then?
Wildz.
Unfortunately, I was not aware that it is so at Wildz.
[solved] Created a second account without knowing that it is not allowed
27th Aug. 2020, at 09:06 pm CEST#6
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So if someone from the team would possibly times inquire I think vill out of goodwill but what is regulated Wildz is a very Kulantes Casino and is always fair in dealing with players
[solved] Created a second account without knowing that it is not allowed
27th Aug. 2020, at 09:54 pm CEST#7
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In the worst case, you can refer to the terms and conditions that your Deposit amount is posted back to the selected deposit method. Even if your new account is deleted.
In addition, you can also say that you had forgotten that you are already registered there... There are hundreds of casinos now... There is also already happened to me! Accordingly, you can not be accused of malicious intent, since you have not claimed a bonus... You should also point out the support again! So I would ask in the chat if it is possible to close the new account and the deposit amount back to the deposit method to book and in the old account to change your name!
Since you seem to have used a different email when registering, I already assume that you were aware of your already existing account
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[solved] Created a second account without knowing that it is not allowed
28th Aug. 2020, at 08:17 am CEST#9
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gamble1 wrote on 27.08.2020 at 21:06 clock: So if someone from the team would possibly times request I think vill out of goodwill but what is regulated Wildz is a very Kulantes Casino and is always fair in dealing with players
Write best times someone from the team to
Thanks for the answer.
Who should I write to best?
[solved] Created a second account without knowing that it is not allowed
Nobody has liked this post so far
About my problem:
I have created a second account, because I could no longer Deposit on the old account. Since I have probably not completely written out my first name when registering, but only used the short form. A few months ago this did not cause any problems.
So I made myself a new account and deposited 450€ (I didn't use any bonus)
After a long back and forth I tried to withdraw 500€.
But that did not work, because the bank account is deposited with the other account.
Then I described the situation to the live support. They first made me aware that it is forbidden.
Then I got the message that multiple accounts can be deleted.
Have now tried to make the withdrawal to another account.
Can the withdrawal still be made now?
Have then seen a similar post here.
Caro have probably been able to save the situation
Can you help with this please also?
Many greetings
This post has been translated automatically
[solved] Created a second account without knowing that it is not allowed
Nobody has liked this post so far
You should have read the terms and conditions, it says that you can only create one account.
Which casino is it then?
This post has been translated automatically
[solved] Created a second account without knowing that it is not allowed
Nobody has liked this post so far
Wildz.
Unfortunately, I was not aware that it is so at Wildz.
This post has been translated automatically
[solved] Created a second account without knowing that it is not allowed
Liked this post:
Jenn-R, 
RebellYell, 
Sarkasto
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[solved] Created a second account without knowing that it is not allowed
Nobody has liked this post so far
This post has been translated automatically
[solved] Created a second account without knowing that it is not allowed
Nobody has liked this post so far
Write best times someone from the team to
This post has been translated automatically
[solved] Created a second account without knowing that it is not allowed
Nobody has liked this post so far
In addition, you can also say that you had forgotten that you are already registered there... There are hundreds of casinos now... There is also already happened to me! Accordingly, you can not be accused of malicious intent, since you have not claimed a bonus... You should also point out the support again! So I would ask in the chat if it is possible to close the new account and the deposit amount back to the deposit method to book and in the old account to change your name!
This post has been translated automatically
[solved] Created a second account without knowing that it is not allowed
Liked this post:
Jenn-R
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[solved] Created a second account without knowing that it is not allowed
Nobody has liked this post so far
Thanks for the answer.
Who should I write to best?
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[solved] Created a second account without knowing that it is not allowed
Nobody has liked this post so far
The best person to contact is Sabine
https://www.gamblejoe.com/profil/sabine/
or Caro (but Caro is not around until 30.08.2020)
https://www.gamblejoe.com/profil/caro/
Ask best in a message times whether they can contact the casino for you with reference to your thread here
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