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Payout problem wildz
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Short explanation. I am since January with Wildz. Have lost so far about 1500 euros. I have made deposits with Neteller and bank account
Now it is so that I have won times. It is about 4100 euros. I wanted to pay it out. Have also already 600 euros paid out to my neteller account. There were no problems. Was done in 6 hours. I now wanted to withdraw the remaining amount.
Cancellation I have there. I write the customer support of Wildz is already very questionable I find. I have explained to him the problem he said I can pay it only on bank. I explained to him that I want to pay out but neteller further. He says to me financial department would like that but not so. I understand only station. My account is completely verified. ID, bank card and even neteller screenshot of the account. Which is already very questionable everything. The question I what can I do now? It went before without problems and suddenly I win and there are problems? I say honestly I just want my money on my neteller account and then wildz has one customer less. The support is like a computer. Does not even really look at what I write
What are my options? There is no support phone nor will he forward me to financial department ? Should I inform neteller ? I am really speechless. I have read about many problems before I started online casino. Again and again many problems. I just want the money and close the account . Please for help
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Payout problem wildz
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especially since this is the result of a Deposit you made via bank account and/or Paysafe, you can only withdraw via bank transfer.
If your last deposit was made via Neteller, there would be no obstacle to a payout to this account.
It's a bit stupid, but you will get the money in any case.
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Payout problem wildz
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This post has been translated automatically
Payout problem wildz
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It is quite simple. If your last deposit method is Neteller, you can also pay out normally. If you have deposited by bank/PSC, only the bank transfer.
These are just their rules. You do not have to like, but can not be changed. But since they pay, I would first of all not care where.
Had the problem too and pay since then only via Skrill. Problem solved.
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Payout problem wildz
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Some casinos it is enough if you pay out once with it and other casinos want strictly that you always have to pay out with the last means with which you have deposited and the win has achieved
This has with the fight against money laundering zutun and is completely normal in every casino
This is with Wildz, sunmaker, Videoslots etc...... with all simple
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Payout problem wildz
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Payout problem wildz
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This post has been translated automatically
Payout problem wildz
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This post has been translated automatically