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VegaDream Casino: Vegadream cancels win of 3750 euros and closes my account (Page 2)

Topic created on 22nd Jul. 2023 | Page: 2 of 3 | Answers: 36 | Views: 3,643
MisterL
Expert
good to know
stay tuned

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gamble1
Legend
noa23 wrote on 02.08.2023 at 14:19: short update

Sabine has contacted the casino manager and he has answered

This player has been banned from our casinos due to fraud. We would like this information to remain internal please

no evidence or exact details of how I am supposed to have cheated have been provided but simply an allegation has been made.
why they don't do that?
simply because they have no evidence to support this claim

i will now contact the MGA

i can only advise everyone to stay away from this casino

Have you agreed with Sabine to carry this internal information to the outside? Could otherwise give problems for future cases if the casino no longer responds

On the subject: What is this again for a joke an exact reason where what exactly was but must be that is entitled to you but and as long as the no exact reason they just break the contract because they do not pay out your money without reason

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roccoammo11
Expert

noa23 wrote on 02.08.2023 at 14:19: short update

Sabine has contacted the casino manager and he has answered

This player has been banned from our casinos due to fraud. We would like this information to remain internal please

no evidence or exact details of how I am supposed to have cheated have been provided but simply an allegation has been made.
why they don't do that?
simply because they have no evidence to support this claim

i will now contact the MGA

i can only advise everyone to stay away from this casino

who already can not adhere to such a statement after you get help, which was certainly not locked for no reason!

this is also impudent gj opposite & all other users who might get in case of problems soon no more help at vegadream!

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Sabine
Experienced

roccoammo11 wrote on 03/08/2023 at 07:10:

who already can not stick to such a statement after you get help, certainly was not locked for no reason!!!

this is also impudent gj opposite & all other users who may soon get no more help with problems at vegadream!


The email said that Noa23 was banned for manipulative game strategy. The question of why exactly Noa23 was banned, i.e. which bonus conditions were violated or what exactly is meant by manipulative gaming strategy, there was no answer to this question, as this should remain internal.

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Paddington
Top Member
What do we learn from this? Hands off from all Gamix brands!

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RebellYell
Top Member
I think I'm going to stop gambling at Gammix casinos. This all sounds very strange. This is not the first case in recent times, where the money is simply not paid out, with very strange statements of the casinos.

These are the moments when I wish for all the good casinos again (eg. Casino of the Betson Group).

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Butterbrezel
Elite
This is a particularly brazen case.
"We simply say that you have cheated, but we don't tell you how".
A carte blanche not to pay out wins if you don't want to.

This case is an advertisement for casinos with a German license.

If one of the casinos on the whitelist would do such cheating, you can be sure that you will get your money with a German lawyer or by taking legal action. With such crap stores like VegaDream, you can do nothing in this respect, because playing in them is, strictly speaking, illegal.

Even the better RTP or the better gaming experience (5 seconds rule etc.) bring nothing, if you don't get the money you won in the end.

Blacklist Casino.

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Donnie
Expert
Just play No Deposits at the Gammix booths and if there is something to pay out directly to Jeton. Deposited only once 10€ in the last 6 months. Who does not want to hear must feel

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gamble1
Legend
Sabine wrote on 03.08.2023 at 09:11:

The email said that Noa23 was banned for manipulative gaming strategy. The question of why exactly Noa23 was banned, i.e. which bonus conditions were violated or what exactly is meant by manipulative gaming strategy, there was no answer to this question, as this is to remain internal.

Well but someone they have to explain it surely or not? Because even if the TE has really done something wrong is such a silence simply not transparent and not professional unless of course the TE has fully exploited a system error and they want to prevent further cases

Either way, such behavior makes no desire to pay in there even one euro

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noa23
as i said i won 2000 euro with coins from hacksaw gaming (instant win game).
and then with marching legions and money cart the bonus converted and had at the end 3750 euro credit when the wager was completed.

these games have a high rtp (except coins has only 94%) which is why i played them and since they were allowed according to the bonus conditions i played them.
but that is nothing forbidden.

why they now accuse me of cheating I just do not understand

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gamble1
Legend
noa23 wrote on 03.08.2023 at 16:16: as I said I won with coins from hacksaw gaming (instant win game) 2000 euro.
and then with marching legions and money cart the bonus converted and had at the end 3750 euro credit when the wager was completed.

these games have a high rtp (except coins has only 94%) which is why i played them and since they were allowed according to the bonus conditions i played them.
but that is nothing forbidden.

why they now accuse me of fraud I just do not understand

Well many casinos have there so funny paraphrases when you switch between games that sometimes even goes so far as they forbid you which bets you may not play and insinuate you a strategy

For example: If you have won/played XX € in game XY, the bet must not exceed XY % of the value XY

Unfortunately, everything already seen and such a thing is and remains outrageous

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frapi07
Expert
noa23 wrote on 03.08.2023 at 16:16: as I said I won with coins from hacksaw gaming (instant win game) 2000 euro.
and then with marching legions and money cart the bonus converted and had at the end 3750 euro credit when the wager was completed.

these games have a high rtp (except coins has only 94%) which is why i played them and because they were allowed according to the bonus conditions i played them.
but that is nothing forbidden.

why they now accuse me of cheating I just do not understand

So I tried it and with the Coins slot you can't be accused of anything. I don't know how you can create a manipulative game strategy. There is no bonus, either a win or a lose. So it certainly can't be because of that.

With Marching Legions it gets interesting: a) can you buy the bonus, did you buy it?

and b) if no bonus was bought, I can imagine why they pushed "manipulative game strategy" into you. In the slot there is an indicator on the top left that fills up. At the beginning it is 1/5 and the more connections with the soldiers (they have to cover one reel) you make, the more this indicator fills up. I made a few spins on 1€ and had 1-2 progress and changed the bet size (increased) and kept spinning and the meter kept filling up....

So the question: did you increase the bet size at some point in the slot and did you fill this indicator and take advantage of this feature?

I don't know if it was intentional or not, but with Razor, for example, when the bet size is changed, the algae goes away. With BTG slots too, there are those slots where you unlock the Super Bonus with a number of 2x Scatters (Lil DeviL). Here, too, everything resets when you change the bet size.


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Pat1991
Top Member
Is this something similar to Vikings Gone Berserk? We had a long discussion about that here recently, with the result that there is no way to trick with the stakes (first collect symbols and then raise them).

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frapi07
Expert

Pat1991 wrote on 03.08.2023 at 21:18: Is this something similar to Vikings Gone Berserk? We had a long discussion about that the other day, with the result that there is no way to trick with the stakes (first collect symbols and then raise them).

Maybe, I don't know. I have only played the demo version and also quite briefly. But I can't imagine anything else under "manipulative game strategy".

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gamble1
Legend

frapi07 wrote on 03.08.2023 at 21:53:

Could be, I don't know. I have only played the demo version and also quite briefly. But what else I can not imagine under "manipulative game strategy".

As a rule, the progress of such slots disappear or are bet-related in all others such as Book of 99 is taken at the end of the average of the bet

If it is different there and was a mistake is just the question of whether you can blame the TE because who can still see through the number of slots with different functionality

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