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sunmaker: HELP SUNMAKER

Topic created on 02nd May. 2019 | Page: 1 of 2 | Answers: 14 | Views: 3,830
Chantal
Amateur
i need HELP very urgently
SUNMAKER terminates continuous chat
I have won 35€ from free spins
Won but all of a sudden are gone as if there was never ..
And they tell me that I have gambled away!
even that must be seen ...



Can someone help me here very quickly !!!

The staff beneeden the chat and express themselves only blunt and little



HILFEE



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Chantal
Amateur
i also have screenshots

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TMA28
Amateur
write an email to the support they book the again

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Chantal
Amateur
TMA28 wrote on 02/05/2019 at 22:53: write ne email to support the book this again

Sure .?

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Jenn-R
Expert
for sure
They see exactly the gameplay
if you can prove that with screenshots
will be fine

always stay cool

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Anonym
Contact the MGA.

But why should they jeopardize their image for 35€? Just send them your game history and that's it.

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Chantal
Amateur
The problem is it is not listed
But they say I've gambled away, then there should be something about the free spins there

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Anonym
Chantal wrote on 03/05/2019 00:24: The problem is it is not listed
But they say I gambled it away then there should be something about the free spins

Of course it is listed. Each of your game rounds is viewable.

Just click on the slot and look at the game rounds

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Chantal
Amateur
Where can I find that in the game?

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Anonym
Chantal wrote on 05/03/2019 09:25: Where can I find this in the game?

Open the slot where you had the free spins. At the bottom left of the slot or screen border should be available the option to display the game rounds

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