Hello everyone, I have the following problem andzwar I play on Platincasino have got out there also very good have won the of course paid out and then deactivated my game account for 30 days.
The next day, my brother has registered at Platincasino and with my consent over my bank (Sofortüberweisung) 1000€ on it slapped (all still without verification) as well as it came he has also made very good money; the following question if he verifies himself later and enters his own bank data will not be identical to the data with the Deposit and payout
What can I do ?
In the terms and conditions it says the following,
not to use bank data, credit card etc
to use the respective player is not authorized (authorized means for me someone to give permission quasi power of attorney.
As I said his account he has not yet verified no data uploaded the sum he has won are over 30K !!!!
He has made yes with my consent in the end he is also my brother we have the same residence are at the same bank, etc
If I would contact support at Platin and would submit with a power of attorney so with my consent, you could possibly turn what still as a gesture of goodwill.
The sum makes me banana 😅
ZockeR93 wrote on 07.04.2021 at 13:11: ... you could possibly turn what still for goodwill.
Goodwill. That's what it boils down to. Stay factual and friendly. Send the power of attorney and all documents and then wait. We could now discuss long and wide what mendacious casinos are, because they do not care at all with which means (account of the brother-in-law, piggy bank of the dead neighbor etc.) you Deposit and only at the payout everything must be totally super correct and fully legal. But that doesn't help you
Platin is normally very accommodating, but in your case it will be difficult
Your account is locked one day later comes your brother with the same address and IP and then still with your bank account so I think all in all, they will not do so because the suspicion is close that you have simply made an account on your brother
I have mine yes locked so that I do not miss the money ... because I have rausgehauen good money I just wanted to offer him the chance times with the 1K
Despite all thanks guys I will still try my luck
ZockeR93 wrote on 07.04.2021 at 14:44 clock: I've locked my yes so I do not beat up the money ... since I have good money rausgehauen I just wanted to offer him stop also the chance times with the 1K
Despite everything thanks guys I will still try my luck
I tell you simply times, which you surely do not want to hear, but it is like it is.
They will not pay you the money.
Even if you hadn't had yourself blocked before, it would be hard to get through with a power of attorney. For this, most casinos have the 1 account / household (IP) rule, which is not only bonus related. There are casinos that may do this, but there are also some that strictly refuse. For this we are talking about 30k. I strongly assume that this alone is enough as a reason for rejection.
The knockout will be that you have blocked your account. The reasons don't matter for now, but if you get blocked for 30 days, the casino is obligated to not let you play there anymore - they are obligated to do so by the MGA license.
So now someone has deposited via the payment data, as well as from the same IP of a (blocked) account in a new account. Even if they want to be fair (which they certainly do not want at 30k), their hands are probably tied by the license
I would also like to briefly note again how incomprehensible I find it, what kind of risks some players take... Deposits via other accounts, Curacao casinos with 39405% Deposit bonus, etc.. Everyone also plays in the hope to pay out, so my first thought is always about the conditions that must be met for this to happen...
Well wait and see I'll let grass grow over it first the game account we will not verify for now and see if we later came through
My brother has made with the 1K without Bonuses or something the sum
Platincasino :/
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The next day, my brother has registered at Platincasino and with my consent over my bank (Sofortüberweisung) 1000€ on it slapped (all still without verification) as well as it came he has also made very good money; the following question if he verifies himself later and enters his own bank data will not be identical to the data with the Deposit and payout
What can I do ?
In the terms and conditions it says the following,
not to use bank data, credit card etc
to use the respective player is not authorized (authorized means for me someone to give permission quasi power of attorney.
As I said his account he has not yet verified no data uploaded the sum he has won are over 30K !!!!
Please for advice & help
Mercii ✌️
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Platincasino :/
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krabbe666
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Platincasino :/
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If I would contact support at Platin and would submit with a power of attorney so with my consent, you could possibly turn what still as a gesture of goodwill.
The sum makes me banana 😅
This post has been translated automatically
Platincasino :/
Liked this post:
ZockeR93
Goodwill. That's what it boils down to. Stay factual and friendly. Send the power of attorney and all documents and then wait. We could now discuss long and wide what mendacious casinos are, because they do not care at all with which means (account of the brother-in-law, piggy bank of the dead neighbor etc.) you Deposit and only at the payout everything must be totally super correct and fully legal. But that doesn't help you
This post has been translated automatically
Platincasino :/
Nobody has liked this post so far
Your account is locked one day later comes your brother with the same address and IP and then still with your bank account so I think all in all, they will not do so because the suspicion is close that you have simply made an account on your brother
This post has been translated automatically
Platincasino :/
Nobody has liked this post so far
Despite all thanks guys I will still try my luck
This post has been translated automatically
Platincasino :/
Nobody has liked this post so far
I tell you simply times, which you surely do not want to hear, but it is like it is.
They will not pay you the money.
Even if you hadn't had yourself blocked before, it would be hard to get through with a power of attorney. For this, most casinos have the 1 account / household (IP) rule, which is not only bonus related. There are casinos that may do this, but there are also some that strictly refuse. For this we are talking about 30k. I strongly assume that this alone is enough as a reason for rejection.
The knockout will be that you have blocked your account. The reasons don't matter for now, but if you get blocked for 30 days, the casino is obligated to not let you play there anymore - they are obligated to do so by the MGA license.
So now someone has deposited via the payment data, as well as from the same IP of a (blocked) account in a new account. Even if they want to be fair (which they certainly do not want at 30k), their hands are probably tied by the license
I would also like to briefly note again how incomprehensible I find it, what kind of risks some players take... Deposits via other accounts, Curacao casinos with 39405% Deposit bonus, etc.. Everyone also plays in the hope to pay out, so my first thought is always about the conditions that must be met for this to happen...
Sorry for you/you anyway...
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Platincasino :/
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My brother has made with the 1K without Bonuses or something the sum
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Platincasino :/
Liked this post:
Falko, 
Maximus_Winnus, 
sippi, T****s
Because you could care less. The story is from front to back unbelievable and ultimately it is nothing wild
But you won't get any money. Unfortunately...
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Platincasino :/
Nobody has liked this post so far
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