[gelöst] Cancelled withdrawal due to tehnical issues
2nd Feb. 2023, at 10:55 pm CET#1
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I have a great experience with Platincasino last week i won a good amount of money. I tried to withdraw my money on Monday and then on Tuesday get email that my withdrawal is cancelled due to tehnical issue. Then i again withdraw money on Tuesday and today i recieve the same email that my withdrawal is cancelled due to tehnical issues.
I ask customer support on Live Chat when i will recieve my money they said that they don't know and they can't give me timeframe because they don't know when they will solve the issue. This is ridiculos. I never heard in my life that any online casino doesn't know the timeframe for withdrawal. They said it's usually 24 hours or less but they have tehnical issues and they can't provide the timeframe for my withdrawal.
[gelöst] Cancelled withdrawal due to tehnical issues
3rd Feb. 2023, at 08:34 am CET#3
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Fspre96 wrote on 02/02/2023 at 22:55:
I have a great experience with Platincasino last week I won a large sum of money. I tried to withdraw my money on Monday and then received an email on Tuesday that my withdrawal was cancelled due to a technical problem. Then I withdrew money again on Tuesday and today I receive the same email that my withdrawal was cancelled due to technical problems.
I asked customer service on Live Chat when I will get my money back. They said they didn't know and couldn't give me a time frame because they didn't know when they would fix the problem. This is ridiculous. I have never in my life heard of an online casino not knowing the time frame for withdrawal. They said it's usually 24 hours or less, but they are having technical problems and can't give me a time frame for my withdrawal.
payout to bank account i suppose?heard very often here now you should use another method.if there is no other then you have to Deposit with another method before, get it verified & payout on it....
do not gamble your money and be patient..wins with platinum are now a miracle...
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M****X
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[gelöst] Cancelled withdrawal due to tehnical issues
3rd Feb. 2023, at 07:38 pm CET#4
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Hello I have at the moment unfortunately also problems with a payout, since 2 days stands with me, "waiting". The Live Chat sometimes says it should be completed shortly or even there are technical problems. Have always paid in or out with my bank account. Also just do not know what is true because my on the net although several such cases but rarely finds how long that took then.
[gelöst] Cancelled withdrawal due to tehnical issues
3rd Feb. 2023, at 08:23 pm CET#5
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Same here pal. Yesterday when i contact them on Live Chat agent told me that due to tehnical issues they can't give me any timeframe for my withdrawal. Today i contact them again they said it will be processed soon. They are giving excuses all week since i withdraw the money. I never experienced anything like that in sny other online casino
M****X
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[gelöst] Cancelled withdrawal due to tehnical issues
3rd Feb. 2023, at 08:32 pm CET#6
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Fspre96 wrote on 02/03/2023 at 8:23pm: I feel the same way buddy. When I contacted them on Live Chat yesterday, they told me they couldn't give me a time frame for my payout due to technical issues. Today I contacted them again and they said they will be processed soon. Since I withdrew the money they have been talking their way out of it all week. I have never experienced anything like this at any other online casino
I am curious when and if we will get our money. Is really ne impudence
[gelöst] Cancelled withdrawal due to tehnical issues
3rd Feb. 2023, at 08:55 pm CET#7
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I make a complaints about them all over web. I want to aware people to not play with them when this is happening. As soon as i get any update from them i will let you know here.
M****X
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[gelöst] Cancelled withdrawal due to tehnical issues
3rd Feb. 2023, at 09:08 pm CET#8
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I understand on one side on the other does not make it any better. I am waiting for 3000euro. However, the dear Caro has asked for me and wait and see what comes. Find it very sad that casino is not bad. Make yes also on German sporting events advertising. I think we will get our money next week. I hope so.
Too bad that here still no one has said what about the duration, because the problems are beautiful longer
[gelöst] Cancelled withdrawal due to tehnical issues
3rd Feb. 2023, at 10:01 pm CET#9
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Caro contacted me as well and offer a help to solve this issue. Hopefully we will get our money soon. I will ask them every day about my money and i won't stop until i get payout. I'm just waiting what they will tell to us why is this happening and what kind of answer we will reiceve from them
M****X
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[gelöst] Cancelled withdrawal due to tehnical issues
3rd Feb. 2023, at 10:08 pm CET#10
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Caro can but nothing for it. From other contributions I can not imagine that they do not report. We can be glad that she cares.
[gelöst] Cancelled withdrawal due to tehnical issues
4th Feb. 2023, at 10:50 am CET#12
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I didn't have any problem with withdrawal last week .
I withdraw on my credit card and get the money in less than 24 hours. But this week is crazy and customer support is making me angry beacuse how rude they answering. However i hope that i'll recieve money
[gelöst] Cancelled withdrawal due to tehnical issues
4th Feb. 2023, at 11:01 am CET#13
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Fspre96 wrote on 02/04/2023 at 10:50 am: I had no problems withdrawing last week.
I withdrew with my credit card and received the money in less than 24 hours. But this week is crazy and the customer support makes me angry because they answer so rude. Still, I hope to get my money back
You will get your money back Platin is a reputable casino only the support is expandable that's true
[gelöst] Cancelled withdrawal due to tehnical issues
4th Feb. 2023, at 11:39 am CET#14
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Liked this post: Anonym, B****e
UPDATE
I reiceve my first withdrawal 5000 at 10:00 today.
Waiting for another 5000 but as day have daily limit for withdrawals 5000 hopefully i'll recieve other part tommorow or Monday. I'll keep you updated...
Anonym
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[gelöst] Cancelled withdrawal due to tehnical issues
4th Feb. 2023, at 12:09 pm CET#15
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Fspre96 wrote on 04.02.2023 at 11:39: UPDATE
I received my first withdrawal of 5000 today at 10:00am.
I'm waiting for another 5000, but since I have a daily limit for withdrawals of 5000, hopefully I'll get another part tomorrow or Monday. I will keep you updated...
Platin is a TOP casino, you will get the rest of the cash guaranteed.
[gelöst] Cancelled withdrawal due to tehnical issues
Nobody has liked this post so far
I have a great experience with Platincasino last week i won a good amount of money. I tried to withdraw my money on Monday and then on Tuesday get email that my withdrawal is cancelled due to tehnical issue. Then i again withdraw money on Tuesday and today i recieve the same email that my withdrawal is cancelled due to tehnical issues.
I ask customer support on Live Chat when i will recieve my money they said that they don't know and they can't give me timeframe because they don't know when they will solve the issue. This is ridiculos. I never heard in my life that any online casino doesn't know the timeframe for withdrawal. They said it's usually 24 hours or less but they have tehnical issues and they can't provide the timeframe for my withdrawal.
[gelöst] Cancelled withdrawal due to tehnical issues
Liked this post: M****X
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[gelöst] Cancelled withdrawal due to tehnical issues
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payout to bank account i suppose?heard very often here now you should use another method.if there is no other then you have to Deposit with another method before, get it verified & payout on it....
do not gamble your money and be patient..wins with platinum are now a miracle...
This post has been translated automatically
[gelöst] Cancelled withdrawal due to tehnical issues
Nobody has liked this post so far
This post has been translated automatically
[gelöst] Cancelled withdrawal due to tehnical issues
Nobody has liked this post so far
[gelöst] Cancelled withdrawal due to tehnical issues
Nobody has liked this post so far
I am curious when and if we will get our money. Is really ne impudence
This post has been translated automatically
[gelöst] Cancelled withdrawal due to tehnical issues
Liked this post: M****X
[gelöst] Cancelled withdrawal due to tehnical issues
Nobody has liked this post so far
Too bad that here still no one has said what about the duration, because the problems are beautiful longer
This post has been translated automatically
[gelöst] Cancelled withdrawal due to tehnical issues
Nobody has liked this post so far
[gelöst] Cancelled withdrawal due to tehnical issues
Nobody has liked this post so far
This post has been translated automatically
[gelöst] Cancelled withdrawal due to tehnical issues
Nobody has liked this post so far
This post has been translated automatically
[gelöst] Cancelled withdrawal due to tehnical issues
Nobody has liked this post so far
I withdraw on my credit card and get the money in less than 24 hours. But this week is crazy and customer support is making me angry beacuse how rude they answering. However i hope that i'll recieve money
[gelöst] Cancelled withdrawal due to tehnical issues
Liked this post: Anonym
You will get your money back Platin is a reputable casino only the support is expandable that's true
This post has been translated automatically
[gelöst] Cancelled withdrawal due to tehnical issues
Liked this post: Anonym, B****e
I reiceve my first withdrawal 5000 at 10:00 today.
Waiting for another 5000 but as day have daily limit for withdrawals 5000 hopefully i'll recieve other part tommorow or Monday. I'll keep you updated...
[gelöst] Cancelled withdrawal due to tehnical issues
Nobody has liked this post so far
Platin is a TOP casino, you will get the rest of the cash guaranteed.
Congratulations on this extraordinary win!
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