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JackpotPiraten, on 10th May. 2024 at 04:30 pm CEST
Withdrawal request is not processed / sven
Nobody has liked this post so far
I don't want to but I have to make a complaint.
I submitted a withdrawal request for €950 to https://sven-play.com/ on 20.01.24 and nothing has happened to date.
I still have the option to cancel my withdrawal request.
I have contacted the support almost every day and get the same copy paste answers every time.
Maybe you can help me further
Kind regards
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Withdrawal request is not processed / sven
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Hello Richman!
Unfortunately, we are not in contact with the Provider Sven Play ourselves, which is why we do not have a contact person to help you with any complaints. I'm sorry that we can't offer you any support.
Nevertheless, I'll keep my fingers crossed that your problem can be solved in another way!
Perhaps there are members here in the forum who have already had experience with the provider and can tell you about it here in the thread.
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Withdrawal request is not processed / sven
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Thanks for the quick reply anyway
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Withdrawal request is not processed / sven
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Several cases have been processed there.
Contact them, maybe they can put pressure on you.
Good Luck
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Withdrawal request is not processed / sven
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I canceled the payout request today and made a new one to see if it helps.
I have also blocked my account for 5 days as a precaution.
It's really frustrating.
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Withdrawal request is not processed / sven
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Why are you canceling the payout? Now the waiting time starts all over again
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Withdrawal request is not processed / sven
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I did that because I had the assumption that nobody cares.
That's just stalling because the amount is a bit higher
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Withdrawal request is not processed / sven
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Once your withdrawal has been approved, it will be credited to your payment method. For e-wallets the transfer is usually instant and for bank transfers it can take up to 3 working days. (translated)
That's the answer I get. I wonder what you are supposed to check.
My account is verified
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Withdrawal request is not processed / sven
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I don't know what this place is, but maybe they also have crypto as a Deposit and withdrawal method? No verification is required for crypto either, or am I seeing this wrong?
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Withdrawal request is not processed / sven
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Withdrawal request is not processed / sven
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they check whether you have played with Bonuses etc. and have not violated the terms and conditions
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Withdrawal request is not processed / sven
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Moin I didn't and such a check doesn't take 7 days so I made a new request and blocked myself for 5 days
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