Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

# Other Casinos #: Vulkan Vegas does not pay out but locks my player account what to do?

Topic created on 04th Nov. 2021 | Page: 1 of 2 | Answers: 16 | Views: 3,206
Haserocker

Vulkan Vegas does not pay out but locks my player account what to do?

4th Nov. 2021, at 10:02 pm CET#1
0 Likes

Nobody has liked this post so far
I have won 5600 euros and wanted to pay this out, however, it came not to the payment of my win but to the blocking of my player account, with the reason I would have a second player account, which is not the case, I have contacted the support whereupon I suggested to give up the win then my account would be given free again...

What can I do... screenshots of the credit on my account I have helps?

This post has been translated automatically

Anonym

Vulkan Vegas does not pay out but locks my player account what to do?

5th Nov. 2021, at 05:50 am CET#2
0 Likes

Nobody has liked this post so far
Without wanting to provoke you, could it be that you have a 2nd account with them? One loses sometimes the overview, if one registers in too many online booths. Or: is there perhaps another person in your household who has registered there? The latter is also forbidden by most OCs in their terms and conditions. I can't quite imagine that the accusation is just made up out of thin air, although your profit total is of course also hefty. I have not even been able to win in this dimension in an OC.

This post has been translated automatically

Haserocker

Vulkan Vegas does not pay out but locks my player account what to do?

5th Nov. 2021, at 07:06 am CET#3
0 Likes

Nobody has liked this post so far
Yes there is another person in the household who is registered there, but this is not forbidden and should be clarified by the verification.

This post has been translated automatically

Haserocker

Vulkan Vegas does not pay out but locks my player account what to do?

5th Nov. 2021, at 07:13 am CET#4
0 Likes

Nobody has liked this post so far
And to top it off, it's also the first time for me that it's such a high sum, otherwise it's sometimes 2000 - 3000 that you win times, and I was told right away that I will have problems with the payout at this buzzer, because a friend has had similar experiences with this casino. And as I said, it seems to me also not quite kosher that I can unlock the account if I cancel the win. That is really more than questionable 🤔🤔

This post has been translated automatically

Anonym

Vulkan Vegas does not pay out but locks my player account what to do?

5th Nov. 2021, at 07:47 am CET#5
0 Likes

Nobody has liked this post so far

Haserocker wrote on 05.11.2021 at 07:06: Yes there is another person in the household who is registered there, but this is not prohibited and should be clarified by the verification.

At umpteen casinos, including all from the Aspire Group, is only one player account per household in the terms and conditions.

In your case, I think it is very likely that they will use this as an excuse to get out of it. And no OC likes to pay out such a sum of money and most of them make a fuss.

This post has been translated automatically

Anonym

Vulkan Vegas does not pay out but locks my player account what to do?

5th Nov. 2021, at 07:50 am CET#6
0 Likes

Nobody has liked this post so far
Haserocker wrote on 05.11.2021 at 07:13 clock: And to the lookup it is also with me the first time that it is such a high sum otherwise it is now and then times 2000 - 3000 that one wins times, and I was immediately told that I will have problems with the payout at this buzzer, because a friend has made similar experiences with this casino. And as I said, it seems to me also not quite kosher that I can unlock the account if I cancel the win. This is really more than questionable 🤔🤔

i have never once had 2000 on nem account. Yes not even 1000. Probably because I also pay everywhere much too little. I think that correlates in most cases already with each other. Yes, that with the annul and then unlocked again smells highly. No, even it stinks-

This post has been translated automatically

Haserocker

Vulkan Vegas does not pay out but locks my player account what to do?

5th Nov. 2021, at 11:03 am CET#7
0 Likes

Nobody has liked this post so far
Well I have won the 5600 with a Deposit of 80 euros, and otherwise usually only 50-100 euros, so does not always have to be much use, but such wins are then also ehr the rarity, where I had this year really times luck and mehre 2k-3k wins had, strangely enough, the last few years before also not further.

This post has been translated automatically

Anonym

Vulkan Vegas does not pay out but locks my player account what to do?

5th Nov. 2021, at 05:30 pm CET#8
0 Likes

Nobody has liked this post so far
Aspire group?
It can be a long fight, but you should receive the money if everything is as you described with the 2nd account

GW to the Win and good luck with the payout

This post has been translated automatically

Anonym

Vulkan Vegas does not pay out but locks my player account what to do?

5th Nov. 2021, at 06:39 pm CET#9
0 Likes

Nobody has liked this post so far

Autonym wrote on 05.11.2021 at 17:30: Aspire group?
Can be a long fight, but you should get the money if everything is as you described with the 2nd account

GW to the Win and good luck with the payout

DIe Aspire Group has an incredible number of casinos. eg Bellis Casino, Luckland, Digitbet (was / is? here also once recommended), Jacky Jackpot u.v.a. These casinos (all MGA) had here rather a bad reputation with users. Absolutely incomprehensible to me. Many free spins even with small EInzahlungen, gift spins for birthdays and fair bonus conditions, which I managed very often. And not such a withdrawal theater as at Gammix Casinos. After 2 days the money was always there via bank transfer. Have me then in a block and then all accounts from the group were immediately closed. From the Player protection, although somewhat exaggerated in my eyes, also responsible

This post has been translated automatically

Anonym

Vulkan Vegas does not pay out but locks my player account what to do?

5th Nov. 2021, at 07:27 pm CET#10
0 Likes

Nobody has liked this post so far
verox wrote on 05/11/2021 at 18:39

The Aspire Group has an incredible number of casinos. eg Bellis Casino, Luckland, Digitbet (was / is? here also once recommended), Jacky Jackpot u.v.a. These casinos (all MGA) had here rather a bad reputation with users. Absolutely incomprehensible to me

Of the numerous casinos from the Aspire group you may use only one bonus. Although it is still possible to Deposit money and claim a Welcome bonus, but all wins are canceled during withdrawal.

Vulkanvegas is a Curacao licensed casino and anything but good, although it is advertised by some reputable partners.

This post has been translated automatically

Hot Topics9th May. 2024 at 02:03 pm CEST

Jackpots
0
Miscellaneous
0
Miscellaneous
0
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately