I have the same problem
My account is verified and the money is supposedly paid out
On 16.2.2020 I got the mail that it was paid out. But so far I have not received any money. After several back and forth and the sending of the account statement, I just get no response
I have paid out there only once, was somewhere around 50 €, the money arrived 14 days later in my bank account
With 4-digit sums I would never want to play there. Already everything from 200€ aufwärst only with large Provider where it is certain
that is also paid out
Note: small providers are often on the verge of bankruptcy (see Moplay, Mybet) therefore always gamble there only with small sums.
I can't really mediate/help in this case because we don't list the casino on GambleJoe and thus don't have a contact .
However, the player has the possibility to contact the MGA by describing his complaint in English. If the user needs help with this, he is welcome to contact me at any time - preferably via Communicator.
rembrandtcasino.com
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My account is verified and the money is supposedly paid out
On 16.2.2020 I got the mail that it was paid out. But so far I have not received any money. After several back and forth and the sending of the account statement, I just get no response
This is about a payout of 250 euros
Mfg
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Novo1488
With 4-digit sums I would never want to play there. Already everything from 200€ aufwärst only with large Provider where it is certain
that is also paid out
Note: small providers are often on the verge of bankruptcy (see Moplay, Mybet) therefore always gamble there only with small sums.
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rembrandtcasino.com
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I have now sent another account statement and a proper mail
If it should still take a week, the main thing is that it still comes. Finally, the Deposit went within 1 minute
Beautiful evening
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write but times Caro on
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I can't really mediate/help in this case because we don't list the casino on GambleJoe and thus don't have a contact .
However, the player has the possibility to contact the MGA by describing his complaint in English. If the user needs help with this, he is welcome to contact me at any time - preferably via Communicator.
https://www.mga.org.mt/support/online-gaming-support/
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If the balance of €5,252.66 is still to come, I am prepared to withdraw my complaint.
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... let's wait and see.
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