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# Other Casinos #: Elite24bet does not pay out 1000 euros

Topic created on 10th Dec. 2021 | Page: 1 of 2 | Answers: 14 | Views: 2,216
Jonasgamble
Visitor
Hello,
I had a very good hit in the game Dead or Alive
I wanted to cash out at the casino and then the following message came a few days later:

Hello,

our casino department has informed us that you have used the last bonus [Santa's Special 100% up to 300€] from 04.12.2021 to place bets in Dead or Alive as well as Guns'n Roses, among others.


This is a violation of our Bonus terms and conditions, and we have compiled all game rounds as a file attached.


We have reversed the original $50.00 from the Deposit to your account as a goodwill gesture and had to cancel the withdrawal request and adjust the amount. This amount is real money and can be withdrawn directly.


Please note the games not allowed when using a bonus.


With festive greetings
Sam
Elite24Bet



The T&Cs state the following:

9. Bets placed on all Jackpot games, Table games, video Poker and the following games (desktop and mobile versions) are not valid for the purposes of this offer: Koi Princess, Blood Suckers, Lucky Angler, The Wish Master, Devil's Delight, Dead or Alive, Simsalabim, Victorious, Forsaken Kingdom, Castle Builder, Castle Builder II, Ladies Nite, Stardust, Peek-A-Boo, Tower Quest, EggOMatic, Zombie Hoard, Eye of the Kraken, Jack Hammer 2, Jackpot 6000, Pearls of India, Sea Hunter, Wild Turkey, Dead or Alive 2, Jurassic Park, Jack Hammer, Sails of Gold, Secrets of Atlantis, Jimi Hendrix, Guns'n Roses, Le Kaffee Bar, Magic of Sahara, Solar Queen, Solar Temple, Golden Beauty, Bronco Spirit.


The passage: "do not apply to" only means that these games do not contribute to sales?


Also, locked games are not available with bonus funds in any casino?

What options do I have now?

Greetings

EDIT: External link removed

This post has been translated automatically

upola
Legend
As it is, you can't do anything.
It is not relevant how you understand this passage, even if it is very vague.
Next time do not play the prohibited games.
In the fewest casinos, forbidden games are blocked, because the players should fall exactly into this trap.

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Jonasgamble
Visitor
upola wrote on 10.12.2021 at 09:44: As it is, you can not do anything.
It is also not relevant how you understand this passage,even if it is very vague.
Next time do not play the prohibited games.
In the fewest casinos forbidden games are blocked, because the players should fall exactly into this trap.

Have now submitted the case to another complaint forum. These are also my opinion

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upola
Legend

Do they have contact with the casino in the other forum?
If not, it does not matter whether they are your opinion, important is what the casino says.
Dag times let me know what has become of it.

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Sprengsatz
Experienced
Ne. Before it does not talk about turnover but bonus. Casino is right. On some sites it says at DoA, the bets do not contribute to the turnover. Then you can still play them.


9. Bets placed on Dead of Alive do not count for the purposes of this offer.

Gecuttet it should become clear. Who still zockt the games with the agbs, which is no longer to help.

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BigAl87
Amateur
Moin, can you reach Elite24Bet? Have there just under 100€ in the payout. This drags on for about a week and now I no longer come to the page. Support I have already written several times but so far no response received.

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Donnie
Expert

BigAl87 wrote on 19/01/2023 at 12:43 PM: Moin, can you reach Elite24Bet? Have there just under 100€ in the payout. This has been dragging for about a week and now I can no longer get on the page. Support I have already written several times but so far no answer received.

No the page can no longer open, closed store and the people cheated out of their money? I do not know

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hustlehoff
Expert

BigAl87 wrote on 19/01/2023 at 12:43 PM: Moin, can you reach Elite24Bet? Have there just under 100€ in the payout. This has been dragging for about a week and now I can no longer get on the page. Support I have already written several times but so far no response.

The casino was closed. Have a bit of research, it was probably still some scammed at the end.

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Donnie
Expert

hustlehoff wrote on 01/19/2023 at 13:09:

Casino has been closed. Did a little research, I guess there were still some scammed at the end.

Well congratulations,the antisocial scammers probably still get away with it despite MGA license😡

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Anonym
Donnie wrote on 01/19/2023 at 1:15 pm:

Well congratulations,the antisocial scammers probably still get away with it despite having an MGA license😡

Don't be so hasty,according to my information the casino still has a current valid license as well as an active support team
https://authorisation.mga.org.mt/verification.aspx?lang=EN&company=01ce656e-22d5-42b3-b0c8-567b066e0b35&details=1

According to guru closed since 7/15/22, however BigAI87 has only been waiting for its payout for 1 week?
On Facebook the casino was also still active before Christmas

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