Hello, the following problem, have won at two casinos of this operator and had the money one day later already on my account, this was the case with Casitsu and Axecasino !
Now I have played at two other casinos
LevelUp and Kingdomcasino also from Dama!
Money on Monday morning by bank transfer for withdrawal requested and according to them already processed ie the withdrawal is no longer cancelable, but stands as pending ! According to their support it says they have already sent the money is now only waiting for the confirmation of my house bank!
My house bank in turn says no there are no incoming funds in the queue!
What do you say? I find it very strange because with two other casinos the money was there immediately and with the two I'm waiting now good 3 days
3 days are now not the world when you pay out there the first time. Even if the casinos belong to the same group does not automatically mean that everything runs exactly the same. Just wait a week and then you can always inform yourself about other steps that can be taken.
Yes I understand, but the support of the two tells me that the money already paid out on Monday! The money must now be somewhere if it has not yet arrived at my bank?
Did they really disburse or just whistleblow the disbursement to their finance department and
if really paid out on which way? A normal transfer can take a few days. With Trustly the money should actually be there, with Sofort it can also take 3 working days
You can ask again how the transfer was made. Otherwise it really only helps to wait a few days. It is a Curacao casino, no one from the team can help you here.
It was a normal bank transfer, on the account statement of the other successful transfers is the client Inpay !
According to them and their support I am assured that from their side everything is done and it is now only due to the successful booking of my bank ! I just find it strange because I had from the two other casinos the money within a day successfully
So Friday the 5 business day later is still nothing happened according to their support still the statement they have sent the money it is now only to the processing of my house bank !
Tob89 wrote on 23.04.2021 at 14:35: So Friday the 5 business day later is still nothing happened according to their support still the statement they have sent the money it is now only on the processing of my house bank !
Do not know slowly further, someone an advice ?
Yes, just do not play at Curacao Casinos anymore.
I know that doesn't help you now, but no one can help you here either. Whether they pay out or not is pure arbitrariness. If they don't pay out, you can't do anything about it.
Tested konguncasino with the 5€. Won. So, now the scamer do not want me verifiezen. Selfie so.then so. Here is an excerpt from the chat. What new have thought about the genossen.
"Nika 22:31
As I can see, you need to upload selfie with your ID + a note on a checkered/lined piece of paper saying "Hello, Konung and current date". Please note that the sheet shouldn't be monotone. Use a sheet with additional textures, e.g. checkered one. Also, we need to see your whole arm holding the ID"
Emx81 wrote on 23/09/2021 at 22:45: Tested konguncasino with the 5€. Won. So, now the scamer do not want me verifiezen. Selfie so.then so. Here is an excerpt from.the chat. What new have thought about the genossen.
"Nika 22:31
As I can see, you need to upload selfie with your ID + a note on a checkered/lined piece of paper saying "Hello, Konung and current date". Please note that the sheet shouldn't be monotone. Use a sheet with additional textures, e.g. checkered one. Also, we need to see your whole arm holding the ID"
So finger away
So I have also used the 5 Euro bonus. I was able to give 700 Euro for payment. I had to upload a selfie with a piece of paper and my ID, showing my shoulder and elbow.... After that I went directly to the chat and had it verified (without any problems) and today the payment was released directly.... That means the money should be there soon.... I had no problems at all.
Evamami1203 wrote on 24.09.2021 at 09:29
So I have also used the 5 euro bonus.have 700 euros from it to pay out can give.I had aich a selfie with a note and my ID uploaded by shoulder and elbow are to be seen...then went directly to the chat have it verified.(went without problems) and today the payment has been released directly...that means the money should be there soon...I had no problems.
With the TE, the money is also released and he is still waiting.
Wait first whether the money also comes.
Dama N.V Disbursement problems
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Now I have played at two other casinos
LevelUp and Kingdomcasino also from Dama!
Money on Monday morning by bank transfer for withdrawal requested and according to them already processed ie the withdrawal is no longer cancelable, but stands as pending ! According to their support it says they have already sent the money is now only waiting for the confirmation of my house bank!
My house bank in turn says no there are no incoming funds in the queue!
What do you say? I find it very strange because with two other casinos the money was there immediately and with the two I'm waiting now good 3 days
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Dama N.V Disbursement problems
Nobody has liked this post so far
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Dama N.V Disbursement problems
Nobody has liked this post so far
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Dama N.V Disbursement problems
Nobody has liked this post so far
Did they really disburse or just whistleblow the disbursement to their finance department and
if really paid out on which way? A normal transfer can take a few days. With Trustly the money should actually be there, with Sofort it can also take 3 working days
You can ask again how the transfer was made. Otherwise it really only helps to wait a few days. It is a Curacao casino, no one from the team can help you here.
This post has been translated automatically
Dama N.V Disbursement problems
Nobody has liked this post so far
According to them and their support I am assured that from their side everything is done and it is now only due to the successful booking of my bank ! I just find it strange because I had from the two other casinos the money within a day successfully
This post has been translated automatically
Dama N.V Disbursement problems
Nobody has liked this post so far
Do not know slowly further, someone an advice ?
This post has been translated automatically
Dama N.V Disbursement problems
Nobody has liked this post so far
Yes, just do not play at Curacao Casinos anymore.
I know that doesn't help you now, but no one can help you here either. Whether they pay out or not is pure arbitrariness. If they don't pay out, you can't do anything about it.
This post has been translated automatically
Dama N.V Disbursement problems
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"Nika 22:31
As I can see, you need to upload selfie with your ID + a note on a checkered/lined piece of paper saying "Hello, Konung and current date". Please note that the sheet shouldn't be monotone. Use a sheet with additional textures, e.g. checkered one. Also, we need to see your whole arm holding the ID"
Also finger off
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Dama N.V Disbursement problems
Nobody has liked this post so far
So I have also used the 5 Euro bonus. I was able to give 700 Euro for payment. I had to upload a selfie with a piece of paper and my ID, showing my shoulder and elbow.... After that I went directly to the chat and had it verified (without any problems) and today the payment was released directly.... That means the money should be there soon.... I had no problems at all.
This post has been translated automatically
Dama N.V Disbursement problems
Nobody has liked this post so far
With the TE, the money is also released and he is still waiting.
Wait first whether the money also comes.
This post has been translated automatically