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# Other Casinos #: Beware of Boo Casino

Topic created on 14th Nov. 2019 | Page: 1 of 5 | Answers: 42 | Views: 8,443
Primus

Beware of Boo Casino

14th Nov. 2019, at 10:06 am CET#1
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Hello,

I would like to warn you all about Boo Casino.
I had played with a bonus.
Deposited 50€ and got 100€ bonus in addition.
It went very well and I had requested an amount of 1000€ in withdrawal after fulfilling the bonus conditions.
But this was denied to me after 3 days.
The 1000€ and the further balance of about 3400€ were reduced to 50€.
They justified this with a lousy condition from their AGB.
I had allegedly violated the following regulation:
There are games that fulfill the wagering requirement 100%, some games only 10% and some that fulfill 0%.
I started with a game that fulfilled 100% and after a while I continued with a game that fulfilled 10%.
This is not a problem so far....BUT:

If you switch back to a game that meets the 100% wagering requirement, this is a violation and will result in the loss of all wins.
As happened to me.
I find that a licensed mga casino that builds these "pitfalls" in your terms and conditions and bonus conditions is not to be rated as a reputable casino and this case should be communicated to mga.

The chat with the lady was of course not positive.
I am now filing a complaint to the management of the casino and will report the case to mga.

All I can say to you guys is:

FINGER AWAY FROM BOO CASINO

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upola
Legend

Beware of Boo Casino

14th Nov. 2019, at 11:37 am CET#2
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The MGA will not help you.
You have violated the terms and conditions.
Whether that is fair or not.

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mm250ps
Amateur

Beware of Boo Casino

14th Nov. 2019, at 03:25 pm CET#3
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Aha, but then they violate their own terms and conditions.


However, if you start with a contribution of 100%, you can always play a game with a contribution of 0% or 10%.

https://www.bilder-upload.eu/bild-230f1d-1573741513.png.html


Casino Link: https://www.boocasino.com/de/wagering-contributions

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Anonym

Beware of Boo Casino

14th Nov. 2019, at 05:13 pm CET#4
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mm250ps wrote on 14/11/2019 at 15:25: Aha, but then they violate their own TOS.



https://www.bilder-upload.eu/bild-230f1d-1573741513.png.html


Casino Link: https://www.boocasino.com/de/wagering-contributions

so really crazy is the 1st point: if you start with a game that contributes 0% to the turnover requirements, you are not allowed to change to a game that counts 10% or 100% until the turnover requirements are fulfilled. so never! since you can't fulfill them without breaking the rules. (WTF?!)

they came up with the whole thing "for the sake of a fair game"
it doesn't get much more absurd than that.

@Primus: i'm sorry that you don't get your win because of such an unbelievable number. and i see it like you: this is a trap and not a set of rules. and that should have consequences. but will probably happen just as little as a complaint against the mga because of the violation of the duty of care. because of whatever legal situation...

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Anonym

Beware of Boo Casino

14th Nov. 2019, at 05:20 pm CET#5
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Liked this post: Anonym, Avatar von Bitcoin Bitcoin
upola wrote on 11/14/2019 at 11:37: The MGA won't help you there.
You've violated the terms and conditions.
Whether that is fair or not.

Do you actually sit in front of the computer all day so you can be the first to post this same old comment whenever bonus non-payment issues come up? What good does that do you, when it's otherwise of no use to anyone? And rather bad for the morale and well-being of the person concerned. It has to have some added value (at least for you), otherwise it would be completely meaningless. I am honestly curious.

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upola
Legend

Beware of Boo Casino

14th Nov. 2019, at 05:21 pm CET#6
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mm250ps wrote on 14/11/2019 at 15:25: Aha, but then they violate their own TOS.



https://www.bilder-upload.eu/bild-230f1d-1573741513.png.html


Casino Link: https://www.boocasino.com/de/wagering-contributions

But he then switched back to a game with 100%.

That is forbidden according to the terms and conditions, right?

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mm250ps
Amateur

Beware of Boo Casino

14th Nov. 2019, at 09:18 pm CET#7
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upola wrote on 11/14/2019 at 5:21 pm

But he is but then again switched to a game with 100%.

That is forbidden according to the AGB, right?

That is where exactly?

If I BEGIN with a 100% game, then I may change to 10% or 0% games.
I do not see a point where it says that if I go back it is forbidden.

I started with a 100% game. Whether the game then has 10% and I change back to a 100% game, I do not see anywhere? If so, then I'm sorry with my statement, but could you show me the point where this is exactly described?



That can't be it:



Important:

In the interest of fair gaming, the terms and conditions of most Bonuses state that switching from a low stakes game or category to a higher stakes game or category is not permitted until the Wagering requirements for the bonus have been met. (Please refer to the terms and conditions of the bonus you are currently playing)

Because then this rule would be:



Examples:

  • If you start with a contribution of 0%, you may not play a game with a contribution of 10% or 100% until the turnover requirements are met.

  • If you start with a 10% contribution, you may not play a game with a 100% contribution until the wagering requirements are met.

  • However, if you start with a contribution of 100%, you may play a game with a contribution of 0% or 10% at any time.



Pointless?!


He started with a 100% game, that the return then entails a bonus violation, would have to be explained exactly. It is in my eyes in no case.

I know the casino, have played there myself. I had there only lags and game crashes, after a chat conversation I was advised to delete the cookies, the usual Bla Bla.
When I asked the chat again what it could be, this gave me to understand that he has now closing time, I should make a screenshot and send it by e-mail.

Well....

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Eckbert
Amateur

Beware of Boo Casino

14th Nov. 2019, at 09:26 pm CET#8
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Can you see your wager at Boo Casino? Because in Bcasino(same group) you have to ask your wager in the chat

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upola
Legend

Beware of Boo Casino

14th Nov. 2019, at 09:28 pm CET#9
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redfoxx wrote on 11/14/2019 at 17:20
Do you actually sit in front of the computer all day so you can be the first to post this same old comment whenever bonus non-payout issues come up? What good does that do you where it is otherwise of no use to anyone? And rather bad for the morale and well-being of the person concerned. It has to have some added value (at least for you), otherwise it would be completely meaningless. I am honestly curious.

Now you got me.

I'm involved when the casinos don't pay out.


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upola
Legend

Beware of Boo Casino

14th Nov. 2019, at 09:30 pm CET#10
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@mm250ps
That was just a question.
I have so understood from the text of Primus.

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