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N1 Casino: [solved] N1 Casino does not pay - violation of the bonus conditions

Topic created on 17th Feb. 2022 | Page: 1 of 1 | Answers: 9 | Views: 1,545
Holly112

[solved] N1 Casino does not pay - violation of the bonus conditions

17th Feb. 2022, at 07:08 pm CET#1
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I need help they tell me that I have played with more than 5 € but that's not true the highest was 40cent now my win is gone and it's not exactly little it's about 2600€ Hope it came to help me one

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Fatally
Amateur

[solved] N1 Casino does not pay - violation of the bonus conditions

17th Feb. 2022, at 07:30 pm CET#2
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Hey, bonus buy used?

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Holly112

[solved] N1 Casino does not pay - violation of the bonus conditions

17th Feb. 2022, at 07:35 pm CET#3
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Fatally wrote on 02/17/2022 at 7:30 pm: Hey, Bonus Buy used?

yes I have 20€

Edit by Julian: copied text out of quote box
(Please write your answer below the green quote box)

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garfield68
Elite

[solved] N1 Casino does not pay - violation of the bonus conditions

17th Feb. 2022, at 08:47 pm CET#4
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Holly112 wrote on 17.02.2022 at 19:08: I need help they tell me that I have played with more than 5 € bet but that's not true the highest was 40 cents now my win is gone and it's not exactly little it's about 2600€ Hope it came me one help

did you play with bonus? maybe bought free spins or used the gamble function?

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Holly112

[solved] N1 Casino does not pay - violation of the bonus conditions

17th Feb. 2022, at 08:55 pm CET#5
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garfield68 wrote on 02/17/2022 at 8:47 pm
did you play with bonus? maybe bought free spins or used the gamble function?

yes got 20 free spins 24 € won dan 20 € inverted in bonus purchase so 20 cents stake and dan won and at the end there was payout slip amount 2600€

0€ Poker through bonus

Edit by Julian: Text copied from the quote box

(Please write your answer below the green quote box)

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Fatally
Amateur

[solved] N1 Casino does not pay - violation of the bonus conditions

17th Feb. 2022, at 09:35 pm CET#6
1 Like

Liked this post: Avatar von krabbe666 krabbe666
The 20€ bonus buy counts as a wager, accordingly as a 20€ wager and is therefore above the allowed 5€.

Too bad about your nice win.

Best in the future always read terms and conditions / bonus conditions so that you do not happen again.

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garfield68
Elite

[solved] N1 Casino does not pay - violation of the bonus conditions

17th Feb. 2022, at 09:43 pm CET#7
1 Like

Liked this post: Avatar von krabbe666 krabbe666
that's how it is (unfortunately) the win from the free spins is Bonus money, and you can't buy free spins with it

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BlackPanther
Amateur

[solved] N1 Casino does not pay - violation of the bonus conditions

17th Feb. 2022, at 10:05 pm CET#8
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Ouch miese brieeese

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Malganes
Top Member

[solved] N1 Casino does not pay - violation of the bonus conditions

17th Feb. 2022, at 10:12 pm CET#9
1 Like

Liked this post: Avatar von krabbe666 krabbe666
Oh no Holly112

You made a big beginner's mistake and paid a lot of money.
I think you have learned from this now and this will not happen to you again.

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Caro
Expert

[solved] N1 Casino does not pay - violation of the bonus conditions

18th Feb. 2022, at 09:49 am CET#2
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Hey Holly112, as most have already written, the amount of the bonus buy (buy free spins) is counted as a bet and therefore you have violated the bonus conditions (max-bet-rule 5 €). Even more, you are not allowed to buy free spins with Bonus money at all, this is also a violation of the terms and conditions.

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