I have on 02.08.02019 with Coins 50 free spins Book of Dead 10 cent "bought" Could play with it 12.85 € and hereby the Wager of 963.75 fulfill as well as a "rest" balance of 961 € erpielen, this I played down to 900 €. When converting the bonus, however, only 100 € were credited. Annoying but now well is so in the terms and conditions.
These 100 € then given in payout. The account is verified since early February including bank account. Since then, several payouts have been made to this very account by Rabbit Entertainment Ltd. Without any problems! Not fast but still within tolerable limits.
On 03.08.2019 I received an email with the following content:
Hello XXX
while checking your account the following came up:
Please upload a recent bank statement of the bank account used for payments in your account. Please make sure that the following data is visible on it
- Your name
- Your address
- the current date (maximum 3 months old)
- the name of your bank
- the IBAN number
- the BIC number
the Verification of the bank account was changed from confirmed to rejected at the same time.
I still uploaded the same day a current bank statement, in the mistaken opinion hereon pay out a total of 8 different Online Casinos as well as the 2 "sister casinos" Lapalingo and Elcarado without any problems. Perhaps the account statement from February was simply not current enough for them.
Up to 06.08.did then first of all nothing more. In the evening around 18:45 I then wrote to the support, why the payment request is still on hold. The lady from the support then said that one could not see some data on the uploaded account statement. After I had explained to her where on the account statement the required data, she said yes now that they say it I see it too, but the BIC is missing on the account statement and they would have to meet "requirements" Then I tried to explain to the lady, the BIC ( Business I dentifier code) is no longer required since 01.02.2016 for payments within the EU or the SEPA area. The BIC must be used from this date only for transactions to countries that are not members of the euro payment area and something that is neither required nor required by the banks can and will not be required by the MGA. The answer was that this is not required by the MGA but by the company and this is strictly handledand as longas
I do not bring the BIC on the account statement, the payment is also denied.
Shortly thereafter I received the renewed rejection of the withdrawal request and the request to upload a current account statement. (By the way, the bank refuses to provide me with a statement of account on which the BIC is visible with the reason that this is no longer needed and is only used within the bank or in non-European payment transactions)
Since then I upload immediately after I have seen the rejection of the account statement a "new" Kontoauszung and set the possibly canceled 100 € again on payment.
Sad fact on the edge. After the end of the chat on 06.08. I am at Lapalingo in my account to see if the account statement is also here on rejected, but I had told the lady from support that Lapalingo pays out without problems on the BIC loose account and it is verifziert.
And lo and behold the account statement from July 2017 is still on confirmed, but the until then verified registration confirmation is now on rejected. I wonder if someone clicked the wrong way when "screwing" or "cheating"?
If you now look at my deposits - payouts in the casinos of Rabbit Entertainment Ltd casinos, you can probably guess why they refuse to pay out with such a windy pretextual reason.
Lord Lucky:
Deposits: 1.950,00 €
Payouts: €619.00
Total: -1,331.00 €
Lapalingo:
Deposits: 700,00 €
Payouts: €1,650.38
Total: +950.38 €
(last payment to this BIC loose account
06/15/2019 21:00
Bank Account - Payout
posted
0,00 €
0,00 €
-650,00 €
)
Elcarado:
In - out payments Total ca -1.500 € (unfortunately no longer exactly traceable for me since I closed the account at the end of June because of constant unsuccessfulness)
My conclusion of the whole. Take the money you want to gamble with them, get a rowboat, paddle it to the middle of a lake, make small paper boats out of the bills and sink them with 2 € coins in the lake. The probability that "grass carps" bring you the money back overnight is much higher than that you get your money from them under certain circumstances
Finger away from these in my eyes high criminals!!!
I can only say positive things about Lord Lucky
Also about the verification. With the account statement I also had my problems at first. Accepted in every casino, because rejected. But what was positive, I went through it with the lady in the chat, re-uploaded, and bang, verified. Five minutes later payout confirmed. Therefore, the support was really top, although it certainly depends on which employee you get.
I had the problem at Lappalingo, but since the validity of the account statement had expired, because was also only put on rejected and had to upload current, new statement, which was approved after 1 day and payout went through, at Lord Lucky never had problems so far
jap have just exactly the same problem at Lapalingo on my account statement can not see the iban and the bic I told the gentleman in chat the iban is composed of account number and bank code he said it must be visible now I have uploaded from online banking what to see how that runs now very sad for Lapalingo it is here only about 190 euros
Pklisa wrote on 19.01.2020 at 00:37: Rabbit Entertainment...as the name suggests...I have had no good experiences with either Lord Lucky or Lapalingo, I just say hands off
And for this you dig out ancient complaints? Funny, all your posts are about OC where you have had bad experiences...
MarcT22186 wrote on 01/19/2020 at 07:09 AM
And for this you dig out ancient complaints? Funny, all your posts are about OC where you had bad experiences...
Lord Lucky problems? Embezzlement? Fraud?
Nobody has liked this post so far
I have on 02.08.02019 with Coins 50 free spins Book of Dead 10 cent "bought" Could play with it 12.85 € and hereby the Wager of 963.75 fulfill as well as a "rest" balance of 961 € erpielen, this I played down to 900 €. When converting the bonus, however, only 100 € were credited. Annoying but now well is so in the terms and conditions.
These 100 € then given in payout. The account is verified since early February including bank account. Since then, several payouts have been made to this very account by Rabbit Entertainment Ltd. Without any problems! Not fast but still within tolerable limits.
On 03.08.2019 I received an email with the following content:
Hello XXX
while checking your account the following came up:
Please upload a recent bank statement of the bank account used for payments in your account. Please make sure that the following data is visible on it
- Your name
- Your address
- the current date (maximum 3 months old)
- the name of your bank
- the IBAN number
- the BIC number
the Verification of the bank account was changed from confirmed to rejected at the same time.
I still uploaded the same day a current bank statement, in the mistaken opinion hereon pay out a total of 8 different Online Casinos as well as the 2 "sister casinos" Lapalingo and Elcarado without any problems. Perhaps the account statement from February was simply not current enough for them.
Up to 06.08.did then first of all nothing more. In the evening around 18:45 I then wrote to the support, why the payment request is still on hold. The lady from the support then said that one could not see some data on the uploaded account statement. After I had explained to her where on the account statement the required data, she said yes now that they say it I see it too, but the BIC is missing on the account statement and they would have to meet "requirements" Then I tried to explain to the lady, the BIC ( Business I dentifier code) is no longer required since 01.02.2016 for payments within the EU or the SEPA area. The BIC must be used from this date only for transactions to countries that are not members of the euro payment area and something that is neither required nor required by the banks can and will not be required by the MGA. The answer was that this is not required by the MGA but by the company and this is strictly handledand as longas
Shortly thereafter I received the renewed rejection of the withdrawal request and the request to upload a current account statement. (By the way, the bank refuses to provide me with a statement of account on which the BIC is visible with the reason that this is no longer needed and is only used within the bank or in non-European payment transactions)
Since then I upload immediately after I have seen the rejection of the account statement a "new" Kontoauszung and set the possibly canceled 100 € again on payment.
Sad fact on the edge. After the end of the chat on 06.08. I am at Lapalingo in my account to see if the account statement is also here on rejected, but I had told the lady from support that Lapalingo pays out without problems on the BIC loose account and it is verifziert.
And lo and behold the account statement from July 2017 is still on confirmed, but the until then verified registration confirmation is now on rejected. I wonder if someone clicked the wrong way when "screwing" or "cheating"?
If you now look at my deposits - payouts in the casinos of Rabbit Entertainment Ltd casinos, you can probably guess why they refuse to pay out with such a windy pretextual reason.
Lord Lucky:
Deposits: 1.950,00 €
Payouts: €619.00
Total: -1,331.00 €
Lapalingo:
Deposits: 700,00 €
Payouts: €1,650.38
Total: +950.38 €
(last payment to this BIC loose account
06/15/2019 21:00
Bank Account - Payout
posted
0,00 €
0,00 €
-650,00 €
)
Elcarado:
In - out payments Total ca -1.500 € (unfortunately no longer exactly traceable for me since I closed the account at the end of June because of constant unsuccessfulness)
My conclusion of the whole. Take the money you want to gamble with them, get a rowboat, paddle it to the middle of a lake, make small paper boats out of the bills and sink them with 2 € coins in the lake. The probability that "grass carps" bring you the money back overnight is much higher than that you get your money from them under certain circumstances
Finger away from these in my eyes high criminals!!!
This post has been translated automatically
Lord Lucky problems? Embezzlement? Fraud?
Nobody has liked this post so far
This post has been translated automatically
Lord Lucky problems? Embezzlement? Fraud?
Nobody has liked this post so far
Also about the verification. With the account statement I also had my problems at first. Accepted in every casino, because rejected. But what was positive, I went through it with the lady in the chat, re-uploaded, and bang, verified. Five minutes later payout confirmed. Therefore, the support was really top, although it certainly depends on which employee you get.
This post has been translated automatically
Lord Lucky problems? Embezzlement? Fraud?
Nobody has liked this post so far
This post has been translated automatically
Lord Lucky problems? Embezzlement? Fraud?
Nobody has liked this post so far
This post has been translated automatically
Lord Lucky problems? Embezzlement? Fraud?
Nobody has liked this post so far
This post has been translated automatically
Lord Lucky problems? Embezzlement? Fraud?
Nobody has liked this post so far
And for this you dig out ancient complaints? Funny, all your posts are about OC where you have had bad experiences...
This post has been translated automatically
Lord Lucky problems? Embezzlement? Fraud?
Liked this post:
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Let him write what he wants...
--- insults removed. ----
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Lord Lucky problems? Embezzlement? Fraud?
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This topic was closed
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