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LocoWin: [solved] Waiting over a week for verification of my documents - payouts in the amount of 9.800€ also pending ! (Page 2)

Topic created on 18th Dec. 2021 | Page: 2 of 2 | Answers: 18 | Views: 3,716
Anonym

Krabbenburger wrote on 04.01.2022 at 00:01 Clock
This whole unserious Sow gedöns is just the very last . Thanks to all the bureaucrats and socialists in the EU Parliament who made these so called " money laundering " laws . And of course to the MGA who implemented this in their license conditions.
If you have sent unblackened invoices from your customers, this could even be a violation of the GDPR because the personal data of your customers are passed on to Gamix LTD without permission.
It's ironic that the same people who drafted the GDPR are making laws that may force you to violate privacy laws in order to comply with "money laundering" laws. There the snake bites itself in the tail.
Of course, the way they are dealing with you is highly unprofessional.
They could just pay you and ask for these documents.
Instead, they wait for you to have a big win, and then request 60 pages of documents without processing them.
All sanctioned by the MGA.
Such history shows once again that you should give a wide berth to Malta or EU licensed casinos.

I see the same, shoot down.

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Anonym
This casino has been tested by Guru, and has performed very poorly, if no one can help you properly, let Guru help you. Submit a complaint there, and Guru does the rest.And I understand but also some players do not, human people inquire but first times, on the Internet all casinos are taken under the magnifying glass, and Guru tests every casino, I always look first at Guru pure, before I open an account at the casinos.I wish you good luck, and as I said, Caro can also help, she is really top, but if nothing goes, turn to Guru.

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sippi
Expert
Ditmar wrote on 04.01.2022 at 05:46 clock: ... human people inquire but first times, on the Internet all casinos are taken under the magnifying glass...

I agree with you already, only if you google for "how reputable is Casino XYZ" or "Casino XYZ test", then you usually always end up on "reputable" test sites that would starve their child to bring their Affiliate links among the people. Guru or similar has never shown me Google, if the search term does not specifically still contain the name. And the knows - I just assume - the vast majority of players just do not.

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Anonym

sippi wrote on 04.01.2022 at 07:36
I already agree with you, it's just that when you google "how reputable is Casino XYZ" or "Casino XYZ test", you usually always end up on "reputable" test sites that would starve their child to bring their Affiliate links to the people. Guru or similar has never shown me Google, if the search term does not specifically still contain the name. And the knows - I just assume - the vast majority of players just do not.

If I know the name of a casino, I find this casino at Guru, if it is listed there, it is not listed there, I avoid the casino.And I have already taken the öffteren Guru in claim, and I was always helped there.On other rating lists I do not look, because they are not meaningful, as you said.Except of course Gamblejoe, there you can also rely on it.

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Constantine
Hey guys,

it was one of my first "online casino" encounters, so I was not familiar with the relevant forums etc..

Short update on the state of affairs:

After I had submitted the required documents on 09.12.21 and have submitted additional documents on 27.12.21, nothing further has happened so far

I only received a reply to my inquiry on 04.01.22 as to whether all the documents had been received and how long the matter might still take. I was confirmed that the documents have been received, but that the review could / would take "several weeks".

I hope that there will be a response or activation this week. I will post appropriate updates here. I thank again to all who have helped me here and especially Caro.

In this sense,

best regards from Hamburg

Constantine

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Anonym
They probably hope that you will lose everything again due to impatience

Keep your fingers crossed. I'm really speechless, what kind of documents they want from you...

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sippi
Expert
Well, several weeks are not so long after all


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gamble1
Legend
sippi wrote on 12/01/2022 at 06:05: Well, several weeks is not so long after all



The poor employee who has to sift through all the stuff I've already had to deal privately with one or the other supervisor of OC's and they really puke sometimes in the beam what they have to do everything of course as simultaneously as possible

Since it is not uncommon that one must do the work for 4

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Caro
Expert
Constantine has just informed me that he has now received the payout. His account has also been verified in the meantime.

This topic has been closed

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