since the beginning of the year I am now struggling with the issue.
Lapalingo refuses my bank statement and I don't know exactly why.
IBAN, BIC, as well as bank name are well recognizable.
I had contacted via cell phone then times to the Live Chat, this had my so far uploaded bank statements (about 5 pieces) briefly reviewed and then told me it was because that my address is weakened.
I accepted this and made it visible, then uploaded the bank statement. Of course, all monetary transactions are weakened. It can not be that I have to disclose all my transactions to Lapalingo?
Nevertheless, my bank statement was again rejected.
The knueller is now that I can no longer click on the live chat via the cell phone. The icon simply does not redirect me. I have also tested this under several browsers. Before it had worked this one time. On the PC I can't find the live chat at all and my support tickets are obviously not answered or ignored since a long time.
The chatbot Lina I find, but this can not help me and points out at any time that the Lapalingo Live Support or the agent is not available.
What can I do? Can my bank document be completely unprotected? I do not want to disclose everything and can not imagine that this is necessary or even legal.
Lapalingo is reputable the numbers out. Just do it. You do not have to show your account balance! Important is only that you give current account statements
Tip: download a screen recorder and film the chat.
If Lina tells you that no one is there, just wait a long time. Then one comes after 10 to 20 minutes of Lapalingo chat.
Rename the account statements and make sure they are up to date. They may demand the account statements if the account was origin of Deposit and / or withdrawal origin. see money laundering law.
Lapalingo denies bank statement or payout
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since the beginning of the year I am now struggling with the issue.
Lapalingo refuses my bank statement and I don't know exactly why.
IBAN, BIC, as well as bank name are well recognizable.
I had contacted via cell phone then times to the Live Chat, this had my so far uploaded bank statements (about 5 pieces) briefly reviewed and then told me it was because that my address is weakened.
I accepted this and made it visible, then uploaded the bank statement. Of course, all monetary transactions are weakened. It can not be that I have to disclose all my transactions to Lapalingo?
Nevertheless, my bank statement was again rejected.
The knueller is now that I can no longer click on the live chat via the cell phone. The icon simply does not redirect me. I have also tested this under several browsers. Before it had worked this one time. On the PC I can't find the live chat at all and my support tickets are obviously not answered or ignored since a long time.
The chatbot Lina I find, but this can not help me and points out at any time that the Lapalingo Live Support or the agent is not available.
What can I do? Can my bank document be completely unprotected? I do not want to disclose everything and can not imagine that this is necessary or even legal.
The Lapalingo support I can no longer reach.
Greetings,
Jonas
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Lapalingo denies bank statement or payout
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krabbe666
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Which casinos do you recommend? I lose z.b only there. Write me times please a PN
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Lapalingo denies bank statement or payout
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If Lina tells you that no one is there, just wait a long time. Then one comes after 10 to 20 minutes of Lapalingo chat.
Rename the account statements and make sure they are up to date. They may demand the account statements if the account was origin of Deposit and / or withdrawal origin. see money laundering law.
Wish you luck, ...
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Lapalingo denies bank statement or payout
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