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GOWILD: [solved] win was canceled

Topic created on 24th Jan. 2020 | Page: 1 of 2 | Answers: 15 | Views: 4,230
killpart
Rookie
Hello,

unfortunately it has also caught me.
Had played with bonus and also managed this completely freizuspielen and then had 650 euros over, withdrawal requested and was unfortunately rejected.
I have played a slot which was advertised with 0%.
Doof only that I have looked before extra always on the side.
https://www.gowild.com/de/terms-and-conditions

If you now enter Aztec here, then only one is displayed and the following is not: Aztec Gold Megaways

Unfortunately, I have not seen that there is a second page below and you have to click on it so that it is displayed.
This I have then also told umpteen times by mail and it was always just said pech gehabt haste halt a played you may not.

When I then asked for a list where you can prove it to me, I get no answer.
It was credited my 100 euros and the 550 euros bonus win deleted.

Have really always looked to see if a slot was described with 0% and here I had not looked for the full name but only for aztec slots and then it is not angezigt as for example when searching for Book, there come all immediately

Find the sher sher unseriös and it was also no longer responded to my mails.

LG

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MarcT22186
Expert
killpart wrote on 01/24/2020 at 3:13 pm: Hello,

unfortunately it has also caught me.
Had played with bonus and also managed this completely freizuspielen and then had 650 euros over, payout requested and was unfortunately rejected.
I have played a slot which was advertised with 0%.
Doof only that I have looked before extra always on the side.
https://www.gowild.com/de/terms-and-conditions

If you now enter Aztec here, then only one is displayed and the following is not: Aztec Gold Megaways

Unfortunately, I have not seen that there is a second page below and you have to click on it so that it is displayed.
This I have then also told umpteen times by mail and it was always just said pech gehabt haste halt a played you may not.

When I then asked for a list where you can prove it to me, I get no answer.
It was credited my 100 euros and the 550 euros bonus win deleted.

Have really always looked to see if a slot was described with 0% and here I had not looked for the full name but only for aztec slots and then it is not angezigt as for example when searching for Book, there come all immediately

Find the sher sher unseriös and it was also no longer responded to my mails.

LG


Sorry, but there is a huge search box for the turnover conditions, if you had entered the Aztec, all would have appeared...
Also, if you read point 10 of the conditions, how is it possible that you could not see that there are 299 more pages?

MarcT22186

Yours is not there? If not, you may be helped, if so - check off

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killpart
Rookie
MarcT22186
Expert
This is crazy...
I think one of the admins will take care of it in time.

PS: Such screenshots are always more helpful than pure text 😉

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killpart
Rookie
Caro from Gamblejoe has already written to me

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Reskim
Experienced
Thanks, I would already again in the beam vomit** equal ma on Blacklist set

Good luck your payout still to get give ma then info please how it turned out.

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killpart
Rookie
I just hope that the show a little goodwill...... after all 550 euros are not little

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Anonym
accommodating?
is not your fault!!!
good that you have the screenshot

absolute Frwchheit you then not even answer more

cross your fingers that Caro can help you, write what came out of it

so one more store on my personal blacklist

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Zwischenmeister
Top Member
Please do not misunderstand, I hope you get the coal, no matter what it was!

But what I always ask myself in such cases, that is - if you already read the conditions and come across such complicated and customer-unfriendly things - why do you do that to yourself at all and play in such nem store?

In the meantime, there are so many factors that are simply a no-go for me. There are already turnover requirements such as 25x bonus AND Deposit - I'm gone.

There are good casinos, why do you play, although you are aware of the absolutely customer-unfriendly conditions of the page, at all there (or not at least without bonus!)?

Sure, even then you can have bad luck and get to a store with shady payment practices. But at least playing is still fun when you don't have to ask yourself if every slot is on some list...

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Klempo77
Expert
Zwischenmeister wrote on 27.01.2020 at 07:12

Sure, even then you can have bad luck and get to a store with shady payment practices. But at least playing is still fun if you don't have to ask yourself if every slot is on some list...

And sometimes lists are sooooo long that you wonder is it even possible to play any slot 😊😊😊

I personally play almost exclusively without bonus, I used to happen quite often that I am with zb. 50€ Deposit very quickly on 300-400€, but still 1000€ or more must venture
In the end, of course, the whole thing is gone

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