Hello, I have the following problem with GO WILD Casino. They are delaying the Verification for the 2nd time, although I have already given you everything you need.
Here is a brief overview:
First verification attempt :
I have sent passport and proof of address(proof of address came directly from the city)
The next day I got a message from Go Wild : The documents are ok but our security office needs your documents again with you, your document and a piece of paper with the date of admission (they wanted to have that in addition). Oh well I have now only translated freely since they write in English
So this I have also done and sent them yesterday, today came then the message:
Good day Dominik,
Please be advised that in order for us to verify your account, you are required to provide additional documents.
Therefore, we would like to submit the following documents:
Notarized ID
Notarized Proof of Address
All information received will be treated as highly confidential. Please make sure that the documents you uploaded in our casino are the one that notarized and not any other type.
In case you have any questions, please feel free to contact us.
Best regards,
Go Wild Payments
Team
So that was just the mail from today, I have also immediately times ne e mail rausgehaut with the question of what this is supposed to explain to me in more detail. (Answer I will get only tomorrow.
Because I have never heard of such a thing and this is just already the 4th casino where I have verified (or this is not yet verified).
This casino is the only one that makes such I say times problems.
As I understood this mail from them want to have my documents notarized by a notary or lawyer
Now my question to you
1. If I documents that were issued by the state or office not already serious enough?
2.What should I do is that at all or do they need that at all?
3. If someone knows something like that then I ask for help what should I do?
Sorry that the text is so long. I hope I have explained everything reasonably well.
I think that a valid ID (not passport) is quite sufficient, but some casinos require that it is photographed and not scanned, but if they absolutely want a notarized document ask the times whether they pay the notary then
Why did you submit your passport? Your address is not on it. Therefore, they now want the certification. Normal perso is accepted by them without any problems and is not questioned.
Pagani wrote on 02/13/2019 at 17:35: Why did you submit your passport? It doesn't have your address on it. Therefore, they now want the certification. Normal perso is accepted by them without any problems and not questioned.
My address is also not on the passport and I also sent a rent bill which confirms my address, I have also scanned my things and photographed sent in
Neon2018 wrote on 13.02.2019 at 17:39
On the perso my address is also not on it besides I have nen rent bill sent what confirms my address also have my things scanned and photographed sent in
if on your passport is also not your address, it is also not a valid identity card
Neon2018 wrote on 13.02.2019 at 17:39
On the perso is my address also not on it besides I have nen rent bill sent what confirms my address also have my things scanned and photographed sent in
Are you not from Germany? The address is written on the back of the identity card. You can stand on your head, but you have to have your address notarized
If you don't have a payout there, then avoid that casino and play somewhere else. I am registered at almost 140 casinos and have only a passport. So far no casino has asked me to certify anything. For me, a photo of my passport and a phone bill has been enough every time.
Pagani wrote on 02/13/2019 at 19:00
Aren't you from Germany? On your identity card you have your address on the back. You can stand on de head, but so you have to certify your address notarized
I come from Austria with us the address is not on the perso
@touch the sky
The thing is the kch have also already deposited a little bit what not much only 50 € have me but on 4800 € raufgespielt
Mal ne question would it bring something if I (threaten) those with MGA in the form of complaint explain facts etc.?
Neon2018 wrote on 02/13/2019 at 20:26
I come from Austria with us the address is not on the perso
@touch the sky
The thing is the kch have also already deposited a little bit what not much only 50 € but have played me up to 4800€
Mal ne question would it bring something if I (threaten) those with MGA in the form of complaint explain facts etc.?
Since they have in their terms and conditions that they can require certified proof of address, the MGA will probably not help you. Since there is a lot of money at stake, just go along with the fun, then pay out and avoid the store.
And very important: don't gamble away any of the money 😀
Go Wild Do not verify me!!! Help!!! (solved)
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Here is a brief overview:
First verification attempt :
I have sent passport and proof of address(proof of address came directly from the city)
The next day I got a message from Go Wild : The documents are ok but our security office needs your documents again with you, your document and a piece of paper with the date of admission (they wanted to have that in addition). Oh well I have now only translated freely since they write in English
So this I have also done and sent them yesterday, today came then the message:
Good day Dominik,
Please be advised that in order for us to verify your account, you are required to provide additional documents.
Therefore, we would like to submit the following documents:
All information received will be treated as highly confidential. Please make sure that the documents you uploaded in our casino are the one that notarized and not any other type.
In case you have any questions, please feel free to contact us.
Best regards,
Go Wild Payments
Team
So that was just the mail from today, I have also immediately times ne e mail rausgehaut with the question of what this is supposed to explain to me in more detail. (Answer I will get only tomorrow.
Because I have never heard of such a thing and this is just already the 4th casino where I have verified (or this is not yet verified).
This casino is the only one that makes such I say times problems.
As I understood this mail from them want to have my documents notarized by a notary or lawyer
Now my question to you
1. If I documents that were issued by the state or office not already serious enough?
2.What should I do is that at all or do they need that at all?
3. If someone knows something like that then I ask for help what should I do?
Sorry that the text is so long. I hope I have explained everything reasonably well.
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Go Wild Do not verify me!!! Help!!! (solved)
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Go Wild Do not verify me!!! Help!!! (solved)
Nobody has liked this post so far
There are so many other good and reputable casinos.
This post has been translated automatically
Go Wild Do not verify me!!! Help!!! (solved)
Nobody has liked this post so far
This post has been translated automatically
Go Wild Do not verify me!!! Help!!! (solved)
Nobody has liked this post so far
My address is also not on the passport and I also sent a rent bill which confirms my address, I have also scanned my things and photographed sent in
This post has been translated automatically
Go Wild Do not verify me!!! Help!!! (solved)
Nobody has liked this post so far
if on your passport is also not your address, it is also not a valid identity card
This post has been translated automatically
Go Wild Do not verify me!!! Help!!! (solved)
Nobody has liked this post so far
Are you not from Germany? The address is written on the back of the identity card. You can stand on your head, but you have to have your address notarized
This post has been translated automatically
Go Wild Do not verify me!!! Help!!! (solved)
Nobody has liked this post so far
If you don't have a payout there, then avoid that casino and play somewhere else. I am registered at almost 140 casinos and have only a passport. So far no casino has asked me to certify anything. For me, a photo of my passport and a phone bill has been enough every time.
This post has been translated automatically
Go Wild Do not verify me!!! Help!!! (solved)
Nobody has liked this post so far
I come from Austria with us the address is not on the perso
@touch the sky
The thing is the kch have also already deposited a little bit what not much only 50 € have me but on 4800 € raufgespielt
Mal ne question would it bring something if I (threaten) those with MGA in the form of complaint explain facts etc.?
This post has been translated automatically
Go Wild Do not verify me!!! Help!!! (solved)
Liked this post:
glutrot
Since they have in their terms and conditions that they can require certified proof of address, the MGA will probably not help you. Since there is a lot of money at stake, just go along with the fun, then pay out and avoid the store.
And very important: don't gamble away any of the money 😀
This post has been translated automatically